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November 2023 by Wade Hadley
Trying to find parts entrance is a nightmare. Your signs say next to sales flags but there are no flags outside.If you are looking for the entrance, it is in the middle of the building on the North side. Draw maps or get some flags. Help your customers out!
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November 2023 by May Moon
Dan is always the best! He is quick, efficient, and with a really great attitude. Always feel taken care of when you call here, thanks for being great!
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July 2023 by Sal's Transmission Repair
Good place. If you need a part, call them up and ask for Dan. Great service.
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June 2023 by J Rc
The service is not only bad with the two people who attend sales (girl and man), the spare parts that I have bought have been damaged. this place used to be reliable….too bad!
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May 2023 by Asdier Vargas
Terrible customer service I don't understand how a company can have a person who disrespects the customer. I've been buying here for many years but I'm tired of waiting for the parts to be delivered to you and while they're using a cellphone and don't want to work - please put people who are interested in working
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May 2023 by Patrick Amazon
Terrible customer service. The person who is on the side where they deliver and receive the parts has a bad attitude when speaking to customers. Unfortunately, this person needs a supervisor to educate him and teach him to respect the people who buy here.
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May 2023 by Gregorio Gomez
This guy is in charge of delivering parts and had the nerve to ignore me as I was standing a few feet away from him for aborto 30 minutes and the line of customers. Such a bad service
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May 2023 by Andrew Diaz
They dont honor warranty claims on transmissions, the process is a pain and they always have an excuse to deny the claims.Save time and business and go somewhere else
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April 2023 by Douglas Stewart
Overall great experience, low wait time, great customer service part was a little banged up from recycled part but some what expected, all is good ?
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April 2023 by Hank Deollos
Shauna has always been so help full with my auto painting needs. Thank you.
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April 2023 by James Tanner
These guys are quick and friendly. It’s awesome they warranty used parts. It’s only for 30 days but it’s nice of them. Highly recommend these guys for mostly everything you need for your car or truck
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April 2023 by Tyler Overson
Good OEM parts. HORRIBLE slow customer service.
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December 2022 by gatlar28
I walked only minutes after they opened and ordered a part for my car. After about 25 minutes I politely asked the guy at the desk how long it would be, he disappeared into the warehouse and came back after about 10 minutes and told me it would be 20 more minutes. After about 10 minutes I asked someone else how long it would be and she pointed at my ticket and said no one has even started to work on my order yet. At this point I blew my lid and asked to speak to whoever was in charge, 10 minutes later and some guy comes out to talk to me and I ask him why the people at his company wasted my time he told me I would only need to wait 10 more minutes and they would have my part. It has been 15 more minutes and I am still waiting. I can't understand why no one would have told someone in the warehouse "Hey there is a guy here who just ordered a part, can you go pull it for him?" Instead they just say here and did nothing and literally wasted an hour of my time. There's a reason that this place is poorly reviewed their customer service is TERRIBLE. STAY AWAY!
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December 2022 by Sari Francisca Delgado
We buy from them all the time. Thanks Chip and Dan for great service through the years we have been purchasing parts from you guys! great warranties!
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October 2022 by Ameer Sabah
Apart from everything i can complain from, the will call guy around the corner where you pickup your part is a person who hates his job and I'm not sure why he keeps it. Everytime i go there to pickup something a little incident has to happen with him. Today, i paid for my part and got the invoice, went to him to see him fiddle with it (adding tag and such) and then he just went to his computer, and this took maybe 4 minutes until the payment guy came out and told me that I'm good to go. Dude didn't even tell me its ready to go, just had me stand by his desk and stare at him occasionally for nothing! I hope lkq sees this and see their cameras.
