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November 2023 by Michael Hampton
Accuracy automotive is a great place to get work done on my car. The staff is friendly and efficient and it is a pleasure to drop in for service. We'll be back.
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October 2023 by Lisa Zhang
Got my emissions done here and had a great experience! Hunter was knowledgeable and got me in and out quick. Thanks again!
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September 2023 by Raymond Stencel
Awesome service. Took care of me on a drive back to Seattle while I was in SLC. Upfront and honest pricing. One of the owners, Matt, was great to work with and helped get me sorted out.Thanks guys!
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September 2023 by Lee Smitherman
My favorite place to have my truck worked on. The prices are the best I’ve been able to find and customer service is always top notch.
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September 2023 by Mannie
Had a break issue that was making a weird noise. They got it done quickly and efficiently. I will be back. Thanks.Services: Auto brake repair
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August 2023 by David Fuhrman
These guys are so great and a small business. We accidentally brought in the wrong Toyota for emissions testing and they were kind enough to understand the mistake and allowed us to bring the correct vehicle in without an extra charge. We will definitely be bring our vehicles here for service because of how they run their business.
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August 2023 by Virginia Scott Prowse
Hunter and his crew did a great job. I drove in with no appointment and they were able to fit me in. They could’ve charged me an arm and a leg because I didn’t know what was wrong, but they took care of me and did a wonderful job on my van. I highly recommend them.
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June 2023 by Victor Jackson
John and his team are awesome! They dug in to figure out exactly what the issue was and were able to narrow it down so that I had clear options on how to take care of the problem, what to think about and plan for long term. They have the transparency and integrity that you always want in your mechanics!Service: Steering & suspension repair
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June 2023 by Steve Seckinger
This is the place! I lucked out finding Accuracy! They have serviced both of my vehicles with the best approach, cost, and scheduling possible.
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June 2023 by Abby Byers
Great place for emissions test and on the spot renewal. In and out fast with Appt. Nice friendly staff.
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April 2023 by Nick Waugh
I googled an auto repair near me and chose the place for its good reviews. I am glad I chose them, quick friendly service. Upfront about the price of the work done on my car and detailed why. I will recommend this shop to all my family in the area.Service: Auto maintenance
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April 2023 by William Kraft
Although they were not able to do an emissions test due to the age of my vehicle. They did give a good recommendation and called them in advance to ensure that they would be able to a test for my vehicle.
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April 2023 by suni wilcox
Great staff and great pricing! I highly recommend them for your auto needs
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March 2023 by taylor craig
I have taken my vehicles to them multiple times and I am always treated well and with professionalism. I consider myself fairly knowledgeable with cars and they are more than happy answering my questions and providing details on the repairs needed and that they have completed. I will continue to come here for my automotive needs.Services: General repairs & maintenance
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February 2023 by Sam Biagioli
So I start noticing some issues with the air suspension on my 2006 Toyota Sequoia. I stopped in at Accuracy Automotive since they have so many wonderful reviews. I spoke to the friendly woman behind the counter and asked if I can get a quote to convert my airshocks to springs.She mentioned that there is a diagnostic fee of 130$ (if I just wanted to repair the air suspension), but it would be applied to any work they end up doing. I told her that I wanted to get a quote on the conversion before making any decisions on any diagnostics. I left my car there, and she agreed she would get back to me with 2 quotes. This was a very pleasant interaction, so I felt pretty good about this place so far.After a couple hours, she called and gave me 2 quotes for 2 brands. I don't remember her exact quoted figures, but if anything, they were higher than the ones represented below.Quote 1:-Unity springs and struts for the rear ~715$ before taxQuote 2:Suncore springs and struts for the rear~550$ before taxLabor for either: ~250I asked her to give me the night to think about it and do some more research. We agreed that I'd call back in the morning.It was pretty easy to find these exact parts online from reputable vendors. I found the Unity springs and struts for 260$ on parts geek, and the Suncore equivalent at Suncore industries for 204$. These are prices for brand new parts with delivery. Tax is not included.I called the next morning and asked a few more questions to make sure I was looking at the same parts and quantities. I told her that I found the exact parts and quantities online for way cheaper, and she said theirs are more expensive because of their warranty and delivery fees.A nearly 3x markup for warranty and delivery fees seemed a little ridiculous to me. So I decided that I wanted to pick up my car and go elsewhere.The same "nice" lady from earlier then informed me that I needed to pay the 130$ diagnostic fee in order to pick up my car.I reminded her that I did not agree to any diagnostics, and simply wanted to start with a quote. She quickly changed from nice to sassy, and tried to justify charging me the fee. I refused to pay the fee since I never consented to any diagnostics. She was very abrasive, but agreed she would leave my key on my front tire and hung up.She calls back 2 minutes later and aggressively demands payment again. This time she said I owe her the 130$ fee for the time she spent answering questions about the quotes I requested. Again, I refuse since i believe this charge to be predatory as it completely blindsided me.I quickly made my way over to pick up my Sequoia, since I didn't want to give them time to pull anything shady. When I arrived, my car was in a different location than I left it, but the key was sitting on the front tire.After her hostility over the phone, I was genuinely worried about my car. Everything seems ok, but I just picked it up earlier this afternoon.Summary:I would not recommend coming here unless you want parts for 3x the price, surprise fees, and disrespectful behavior from their customer service representative.
