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December 2023 by Meagan Sullenger
This store had amazing deals and the cutest, dainty earrings! Trinity was the best and pierced me with such confidence and helped me feel relaxed! She was amazing and I would recommend Lovisa to friends!
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December 2023 by Alex Martinez
I went into Lovisa and I was looking for sterling silver earrings because my ears are really sensitive and Alexia was helping me out and suggested 3 packs of sterling silver earrings for $20 and I was like what a steal. She also mentioned there ear piercing services and my daughter wanted hers done, she was super kind through the whole process and I was very iffy about it and she was patient with us and she made me feel a lot more comfortable with getting my daughters ears pierced there. Overall the experience was a 10/10.
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November 2023 by Stella Coursey
The jewelry is really cute and affordable but it was very disorganized and pieces that I thought were discounted were in the wrong place and I had to go back and choose a new piece of jewelry that fit the promotion multiple times. When I first walked in nobody greeted me and the atmosphere felt really tense and awkward. I was disappointed with the service but was happy to AT LEAST find a piece that matched my dress.
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September 2023 by MaryAnn Jabbusch
Nice things priced well
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September 2023 by Avery Bankhead
Rene was amazing! He was the ONLY employee in the whole store during a Saturday lunch rush, and he still managed to pierce me and my sister's ears without acting rushed or annoyed. He was cheerful, answered our questions, and helped us be less nervous, all while juggling other customers and ringing people up. Rene, you're a stud and Lovisa is lucky to have you.
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July 2023 by Cari
I just want to thank Alexia there for all her help and beautiful smiles. My girls and I always feel so welcomed when we come in. My girls and I got all our ears pierced there and Alexia was so sweet and comforting to my girls. She recommended my girls some fun earrings they can wear and they are looking forward changing them out when it comes time. Seems we can never leave empty handed. They have amazing deals and a huge variety of styles. I just want to say thank you Alexia for an amazing experience and we will be back.
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July 2023 by Erica Carmona
My experience here wasn’t great. While I was looking around the employee of the store came over to announce they would be closing for an hour for a break Which is fine everyone deserves a break. However, I drove 45 mins away to just come here. If it was specified on your website they would close between 3pm-4pm MST I would’ve planned accordingly.I was so rushed out of the store that I didn’t realize I got over charged on my purchase. I got 2 sets of earrings off the 2 for $15 stand and 10 sets of earrings from the buy 10 get $10 stand. That comes to $25 (not including tax). My total came to $42.06. I didn’t have time to wait for them to come back to get this corrected. According to all the other reviews it seems like I wouldn’t have gotten a refund anyways.I did email their customer service to see what could be done. Awaiting their reply.
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July 2023 by Mindy Benson
They will do regular lobe piercings just fine but do not do a helix piercing. They do not use the right gauge earring and my daughters earring became embedded and had problems
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June 2023 by ANGEL RAFAEL OTERO
A store on the first floor of the city creek has a large number of necklaces, earrings and other women's clothing. All with good finish, whether gold plated, rhinestone or sterling silver
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June 2023 by Diana
They have a wide variety of jewelry, including body jewelry and clip on earrings. The jewelry is cute and high-quality. Their prices are fantastic, I got a deal of 4 earrings for $15. Soooo much better than Claire's. I'd totally recommend this shop for a shopping spree or even wedding/prom jewelry. The gal at the register was super sweet and helpful!
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May 2023 by SIEMPRE BUEN
I'm visiting from New Jersey and went to Lovisa City Creek on 5/10. Impulsively, I decided to get a double helix piercing. An employee there, named Aspynn, was very accommodating and helpful. There was a bit of a wait, because the store was busy, but that was to be expected since she was the only employee there. When it was my turn, she explained the whole process thoroughly and answered all my questions. The piercing process was gentle and quick. I love my new piercings! I would have definitely come back soon for more piercings if I wasn't from NJ haha. I recommend this place to anyone in/or visiting Utah that is interested in getting piercings. Aspynn was great! - Lauryn
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May 2023 by Michaela Clark
Beautiful earrings and not too pricey
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February 2023 by Rita Rymer Childree
Love love love this store absolutely wonderful selection.And it states at the register Items Are Final Sale
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January 2023 by J Lee
I've never seen this store at City Creek but walked past and had to stop in. GREAT SALES! Cute stuff; earrings, necklaces, hair stuff. This is a darling store. It is next to Express, across from Macy's.
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January 2023 by PAOLA DE LA TOBA
If I could put 0 stars I would. I bought some earrings and when I left the store I wanted to take them out to put them on and they broke. I had a minute after buying it and as I was still standing in front of the store, I went in to say that they had broken. The one who attends the place told me that she could not return my money, she could only exchange them for other earrings. The truth is that I had only bought that style of earrings because it was what I liked in the entire store, there were no others that I liked. I ended up changing for gift earrings. very upset because even when I wanted to take them out of their packaging and the minute I bought them and not return the money, it is from a store that has no value and does not give the appropriate value to its customers. I will never return first and last time
