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November 2023 by uMaNg
Unbeatable prices, knowledge & super helpful salesmen.
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September 2023 by Kathy Wilder
They were extremely helpful and took care of my needs.
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December 2022 by Chris Sammartino
Ted was awesome. He is quite knowledgeable and was patient with our many changes. When we finally decided to arrange delivery, he made sure it happened within one business day. 5 Stars for Ted. I have to leave a star off because the installation company had more than one no show for our measurements, even though they had said they would show up on a certain day and time twice. So ultimately we decided not to use LL's installers. Thank you again Ted from Michelle and Chris. You are a gem.
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November 2022 by plharwood1
Despite five days of effort to ensure the product was paid for acclimated and ready for install, using PTO to be home for install, confirming day of install with both the store and the installer, they pulled a no-show. No phone call or anything. I had to call the installer to find out what was going on he said he was digging into it with his regional manager but never reached back out to me to explain. In the end the use of the PTO cost me nearly $500, still no installer or phone call, sitting down to find another company.
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October 2022 by jamie hawkins
Great company, excellent customer service. Would recommend to anyone doing a home flooring project.
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October 2022 by Paterick Spotten
The counter guy is awesome. He really knows flooring! He had my material ready to go before I even finished my phone call. Fair price too!Oh, and hit me up if you're on the Wasatch Front (or back) and need hardwood flooring repair. This came out well and I am a perfectionist! Oh, and the end user is pleased.
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October 2022 by Allen Simonsen
Help was excellent good selection of materials and the prices were good ,smaller store but you could find things easily
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August 2022 by Leland Doller
The process of getting samples, ordering, scheduling measuring, ordering and picking up of products was very easy. Natalie in the showroom was very helpful and a pleasure to work with.
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August 2022 by Sheena Davis
Natalie was super awesome with my order! I would highly recommend buying your flooring from her. Thank you LL Flooring ?
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July 2022 by Trent Jarman
Not a large selection in store, but it was good to stop by. The dells person was very knowledgeable and assisted.
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May 2022 by John W
Love this place, love the staff too. They are helpful and know how to joke around a little rather than being boring salespeople. 2nd time I have used LLFlooring/Lumber Liquidators luxury vinyl plank on a job. It sells the house!
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April 2022 by Craig R.
Bought some flooring. They told me a pickup time of noon. I called the day before to confirm. After picking up a truck and driving 45 minutes from up north I arrived at 12:30. They told me it was not off the truck yet and I would have to come back. After explaining I don't have time to drive back out they told me they are doing the best they can and it's not there fault. I said "I wish I would have at least got a call before I drove out" I was yelled at and told we are doing the best we can. It's not our fault. I ended up waiting 45 minutes for them to unload the truck and was late for another appointment
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March 2022 by Scott E.
We had a great experience all around with LL Flooring. From the oder, to the shipping time, prices, and the return of extra supplies. Everything was made easy. Should we have any flooring needs in the future, we will certainly be using their services again. Thank you!
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February 2022 by April Wright
Love this place. They helped me pick the right flooring for our remodel. Very fair prices and very knowledgeable about their product! Enjoyed the staff.
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January 2022 by Jesse V.
Let me start by saying that I understand that there are a lot of people who are in the same spot due to the supply chain issue. But this is more a matter of communication and just answer whatever they think I want to hear which then makes me have contractors here for nothing. We ordered our flooring in November and we still have not received anything. The poor manager is being yelled at every day. I have been living at the store as calling isn't working. We are walking on subfloor at home. I have been at the store so much I just walk around the warehouse and look for my stuff. I found the stair treds last week. The final straw was yesterday I was supposed to get it again and the crew was here. I ended up getting the pro number and tried to get in touch with the transit company. They got back and said they were not the correct company. I am frustrated now after having been strung along. UPDATE the manager is on the phone with my wife as she said let me call and get the stuff returned. Floor and decor has what we need about the same price. I have also messaged a few executives on LinkedIn and we will see. They won't take it back per regional manager supposedly said no. But they are going to check with another store that has it. I told her that was story the first and second time. We'll have to see if I will have a floor by Monday. If so I will delete this message.