Lush Cosmetics is a brand that offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. From iconic bath bombs to body butters, vegan haircare, and fresh face masks, Lush provides ethical, fun, and fabulous products. The company's manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat, and they act to repair past harm in allyship with Indigenous People everywhere. Customers have praised the exceptional customer service at the Lush Cosmetics City Creek store. Heather, Megan, Eyana, and Aubrey were described as delightful, attentive, and knowledgeable, providing amazing recommendations and even free samples. Liz was praised for her kindness, helpfulness, and extensive product knowledge, as well as for giving arm massages. The store was described as the most fun in the mall, with everything smelling great and lots of interesting things to look at and buy.
So this is our several trip that we made to Lush here in downtown Salt Lake City and it is just a wonderful experience. The girls in the shop are absolutely wonderful and very accommodating and we met one of the most wonderful salesperson. Her name is Tomorrow. She did such a great job with her Customer Service.
July 2026
10/10 experience Alex was so sweet attended us immediately let me and my friends do face masks we loved it and it was sold out so he gave us samples sweet workers!
June 2026
The staff are so kind and helpful. Cal offered some great recommendations.
