Lush Cosmetics is a brand that offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, and hair. Over 35% of their products are packaging-free, and most of their packaging is made from recycled and recyclable materials. From iconic bath bombs to body butters, vegan haircare, and fresh face masks, Lush provides ethical, fun, and fabulous products. The company's manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat, and they act to repair past harm in allyship with Indigenous People everywhere.
Customers have praised the exceptional customer service at the Lush Cosmetics City Creek store. Heather, Megan, Eyana, and Aubrey were described as delightful, attentive, and knowledgeable, providing amazing recommendations and even free samples. Liz was praised for her kindness, helpfulness, and extensive product knowledge, as well as for giving arm massages. The store was described as the most fun in the mall, with everything smelling great and lots of interesting things to look at and buy.
Cal was wonderful when we first came in and helped us find exactly what we needed. B at the register was absolutely amazing, friendly, and helpful! You could tell that she actually enjoys her job and it made the experience even better! Both Cal and B gave catered recommendations to my preferences.
September 2026
Bee was so helpful and knowledgeable. She made my shopping experience fantastic!
September 2026
B was amazing. Not only helped me with products, but was incredibly knowledgeable, even on products that were no longer being sold. I would absolutely come back to this Lush again for their amazing customer service
