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February 2024 by Yanpol Carrion
Tools without qualityI don't recommend them
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February 2024 by Viernes R.
Ordered a part in Nov of last year. They gave me no update for a month. Called them in Jan and they said the part I ordered was on back order. I waited another month and finally called them again. They told me that it would not be until April that the part would come in.
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February 2024 by Peter Ballantine
The customer service is excellent for the sales. People are very knowledgeable in repairs and also in all the products that they have
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February 2024 by John Flower
I'm never buying tools at the hardware stores againTis place has everything that you need, and they are very helpful.
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February 2024 by Carlos A.
I ordered a piece on Friday, I have a surgery done two weeks ago, I ordered this piece and paid for a delivery for three days, I receive a message saying that the shipment will be made next Friday at 7pm, I only received a "Sorry" your deliveries are when they can, not when you need it.
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February 2024 by William Pettit
Great customer service. Very timely repair.
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February 2024 by Lucas Pitman
Just had 3 nail guns repaired. Had them back in record time. Thanks
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February 2024 by Cody Steggell
These guys are rockstars, and will get you everything you need!
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February 2024 by Martin Cluff
M&M tool is M&M tool and has been for decades. They are in serious need of process consulting because their processes are out of date to the point that I don't feel comfortable taking my tools in for repair. If they don't turn things around then their business will eventually dry up. Meanwhile we appreciate what they do for our industry.
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January 2024 by Niel
I took my skilsaw to get it fixed a bunk of sheets landed on it... luckily the guard aamd table broke... battery too but Mike was able to help and got it fix for me did a really good job fast too he had it ready the next day... I got there 5: 15 after hrs and they let me in to pick up my saw... Thanks Guys!
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December 2023 by Danny M.
I am very pleased with M&M Tool & Machinery. They had the part, but the description was not good at all. The internet salesman Arie was so helpful. He said he would go measure the item and call back. A few mins. later he did call. He had gone to the warehouse, found the part and was holding it in his had while giving me the measurements. What a wonderful experience this was for this day and time when we rely on computers instead of hands on service. Thank you very much! Danny
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December 2023 by N T
Good service, easy to work with.
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November 2023 by Vanda Rossi
Excellent!!! My husband had an ancient Porta band saw and asked me to research a switch and replacement blades. I thought not a chance in hell. But, Arie picked up the call from Ontario Canada immediately and jumped into action. Within two days and after lots of personal digging he put the needed parts in the mail for us. What a valued employee . He gave us faith in customer service again. Well done Arie!!!
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November 2023 by Robert Parrott
Was charged $99.00 to ship a small plastic guard. They were going to fix this, but I guess that didn't happen. Be careful when you order online through them.
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October 2023 by Gregory Palis
Called to see if they could service my planer. Described the brand and issue and was told to bring it in for a diagnosis. Hauled it down and they quickly said "we don't service that brand"... should have told me over the phone and not wasted my time.
