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February 2024 by erik halverson
Awesome friendly service
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February 2024 by Garth S.
We ran in to this e-bike display at the RV show. I already own an e-bike and have been looking at brands for my wife. I like to buy local and these bikes were priced right, the sales person was tactful by providing just the information I needed without over selling. We walked away, came back and bought a total of 3 bikes. These are great quality and I look forward to a long relationship with them.
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February 2024 by Ry R
We couldn't be happier!..Customer service was amazing from everyone in the shop. We came in on Sunday & they had our bikes ready to go Monday afternoon.Tyler took good care of us, made sure we understood everything and we were happy and good to go.We also like the fact that all the service can be done inside the shop and they can take care of us right there in future.This is an excellent e-bike shop and they do a great job.
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January 2024 by Monterey Lysy
I’m in the process of shopping for an ebike. When reading various sources, time and time again people mentioned how great magnum customer service is along with their product. I just visited the store to test ride a bike and Ryan was incredibly helpful. Very happy I came here. I highly recommend checking out this store before purchasing from other dealers. They also have pre owned bikes at a reduced price.
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January 2024 by Crystal Pena
Took my 15-year-old here while in town from SoCal. It was a great experience from the price to the customer service. Took a ride down to a big park with a pond. Highly recommend.
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November 2023 by Michelene Taveren
Every interaction with the staff was positive and they took the time to listen and assist me. I ended up returning my bike for other reasons and even in that process they were kind and helpful. Special call out to Isaiah for being a delight.
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October 2023 by Cole Taylor
Do not purchase one of these bikes if you want it to work properly. Also, do not purchase one of his bikes if you’re expecting a halfway decent customer service. I had a peak T7 and it was nothing but problems for the whole time I had the bike. I ended up buying a new bike and I haven’t had any issues. Do not buy these bikes.
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October 2023 by Kayleen Rodemack
We purchased 3 e-bikes and received EXCELLENT service when selecting our bikes as well as picking them up. All the salesmen were kind, patient and very respectful. If you're looking for an e-bike, please give them a visit. Their knowledge about all the bikes they sale and selection are very good!
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September 2023 by Imani’s World
Steve has been so awesome. He went out of his way to provide me with my bike that I was having challenges picking up. The bike is beautiful thank you.
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September 2023 by Brigg Miller
Everyone at this location has been amazing to work with!I’ve spoke with a few people but manly worked with Andy, and he was the greatest.After visiting many distributors in the Salt Lake valley I ended coming back to Andy for just the service and yes of course the quality of the bike too.I will be recommending them to everyone that asks about my bike.You have a customer for life with me.Thank you so much for everything you have done to make this an amazing experience.Sincerely, S. Brigg Miller
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September 2023 by Scuba Babe
I’m deducting one star because when I ordered my two e-bikes online, my partner’s bike was offered 10% off a basket, but mine was not. I’m deducting another star because when I picked up the e-bikes my partner had a full battery and 0.4 miles on the odometer, but my e-bike had 1/2 battery and 1.3 miles on the odometer. Looks like they allowed demos on my e-bike! I’ll take these e-bikes in for service, but I’ll look elsewhere when I purchase another one.
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September 2023 by Mikelle Ramirez
My bike had a problem with the tire, so my husband took the bike to this location. Jay was so nice and helpful. They identified the problem and fixed it quickly. They were so friendly and helpful, I definitely recommend this store. We'll be going back to purchase another bike and accessories.
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August 2023 by Caitlin D.
I'm a little confused. I wanted to purchase a bike but there windows looked so dirty from the street I thought they were closed down :(
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June 2023 by Teri Rosquist
So helpful!! After going to a few other shops first that weren’t very helpful, we found this one. We didn’t even buy our e-bikes from this shop, but Steve and Chris still helped us get our display and batteries working, as well as fixed our brakes. You can tell they are very technically minded and exactly what you want in a bike mechanic. If you’re looking to buy an e-bike or to fix an old one, look no further, these are your guys!
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June 2023 by DC Olsen
This Cat gets it! Patient, experienced, capable and generous with his time. Andy was much more interested in the right bike fit for both my wife and I than he was trying to make a one-time sale. I would definitely buy a magnum bike all over again and I would absolutely work with Andy.