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November 2023 by Alex Taylor
Best beach ever I got helped by the branch manager she was so nice love this branch!!!!
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November 2023 by Ashley Fletcher
I love macu and have banked with them for a very long time but this branch is always the worst location to go to. There was always sooo many people just standing around and leaving when there is a line out the door. Saddens me that no one seems to care.
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October 2023 by Mauricio Uribe
It’s a popular and busy branch! Great bank to be at the tellers are super friendly and kind every time I walk in they greet me. The loan officers are great! Loans that take other weeks to complete can take them minutes! Rates are super low compared to other credit unions and banks! I’ll be forever a MACU member with this quality service!!!
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October 2023 by Jorge Vasquez
Best Credit Union out there! Stepped inside and was greeted by all the employees with smiles and warmth! Never have I felt that way before making a payment. Leyda really took customer service to a whole new level! She made it easy to open a few money market accts and explains the benefits as a member. 10/10 experience!
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October 2023 by Mireya Ruiz
10/10 recommend Nancy! I went in for a loan and she went above and beyond even after I left, giving me updates and finding what plan best worked for me. She wasn’t judge mental which I was a little nervous about. I couldn’t be more satisfied!
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September 2023 by Rebecca B
Waited over 30 min in line because they will only allow the drive threw to be open in Saturday and not the lobby... do not recommend going over on Saturdays!
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September 2023 by Hector Avelar
This is the only branch I bank with for over 10 years I used to love this branch because it’s location but now I see long lines inside and out. One ATM is a hit or miss. The last time I was waiting on the window it was my turn to be serve and the teller didn’t even say anything other place her sing that she’s not available. So I had to walk in. As soon as I walk in once again there’s a line all the way to the door. I recommend going to Glendale, salt lake, or bountiful.
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August 2023 by D. M.S.
Today at 5:09 the person in the drive in didn’t like the fact I have 7 check to do deposit. If you guys change the limit of deposit you can do in the drive in it should be in the sign in the wall so I would avoid the drive in cashier. I asked for cash back and she totally forgot about that. She returned 3 of 7 checks I try to deposit saying the check machine couldn’t scan those.
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August 2023 by Soofiyan Shah
You feel warm and welcomed by the employees. Very nice ambiance. Always my preferred branch.
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August 2023 by Roger Edwards
Service is great, but the line waiting time maybe long.
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June 2023 by Teresa fuertes
If I could give 0 stars I would my husband has been having issues with the service they all need to have classes or something my son and him tried to open a business acct and they kept asking for these articles that they didnt need my son called dopl amd nope they didnt need it but these 2 ladies there are the dumbest I swear so yup they went to another one and opened it up in 5 mins then my husband tried to go in to cash a business check and they tried to put it on/hold which never happened b4 they always approve and again another bank did it for him all I gotta say is go to west valley they are the best never again please train your staff better.
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May 2023 by Emma
Horrid over the phone customer service and seems like they do things to only benefit themselves but I suppose that’s banks for you. Can’t wait to cancel my account here.
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April 2023 by reid sundberg
Never have I seen longer lines. And all tellers take there break at the same time. Line out the door and one teller in action at 5pm in Friday. This is poor service. And bad management. Please fix thus. Customer service should be your number one priority.
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April 2023 by _rainbow.bhabiee_
This is my boyfriend's bank and for the past 3 months he has had SIX different cards because someone keeps getting his information and his cards keep getting blocked for no reason. I made sure that it wasn't a problem on his part so it's definitely something with the bank. His mother used to have an account here too and had the same exact problem of her money being taken. I feel like something sketchy is going on here. I'm with this same credit union (just a different branch) and have never had any problems so I'm just not recommending this specific branch.
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March 2023 by Armando Sanchez
Somebody already left a similar complaint, employees walking around and they have me waiting 45min to open a business account, and to top it off 2 ppl where helped before me and I was there before them, unbelievable. But hey I guess it’s better than Chase giving me an appointment a month away!
