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September 2023 by Apollonia L (Vampiress)
Great place to work at
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March 2023 by Joseph Chambers
I ordered $75 worth of cookies to arrive on 12/22, and they have not arrived ten days later. Mrs. Fields told me that they have a 30 day shelf life, and to eat the old cookies whenever they get here. It was my fault for not paying $35 for express delivery. Never again.
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March 2023 by Holm Patches
I received a tin of cookies as a gift.Contrary to some, they arrived on time.To me the cookies were ok but not special.
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December 2022 by Alan H.
Yelp says they are closed. Can't be as I rec'd a UPS shipment from them today. I received a tin of cookies as a gift. Contrary to some, they arrived on time. To me the cookies were ok but not special.
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March 2022 by Jordan BaLLif
Cookies are fantastic.
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March 2021 by Jenifer Ibarra
Work hard
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March 2021 by Stephanie L
DO NOT RECOMMEND ordering anything online and having it shipped from this company. I paid extra to have it delivered on the persons birthday and they deliver it 3 DAYS EARLY. When you pay extra to have it delivered on a certain day and they just deliver it whenever defeats the purpose. VERY DISAPPOINTED. Was on hold for 30 minutes waiting to speak with customer service. They did make it right and refund me my shipping
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March 2020 by Marlene Romo
I really like their cookies and everything they have.
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March 2020 by Carlos Valencia
Great place!
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March 2020 by Ooglie Guy
Sweet!
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March 2019 by Gavin Andrus
I was here for a business meeting. The receptionist offered me a cookie for the go and it was amazing!
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March 2019 by Abdukhamid Nabiyev
There is more space for parking and also overnight. No restrooms because buildings closed for night. Unloaded very quickly ?
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March 2019 by Bexx Faasavalu
Great people. Great cookies.
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December 2018 by Rosie F.
If I had a choice, it would be no stars. I placed two online orders within 24 hours apart. The first order, was placed on 12/17/18 and before confirming that order, I wanted to be sure of the delivery date, which stated 12/19/18. Worked perfect for the recipient being available to receive the surprise gift. Confirmation for that order received @ 12:07p PST and delivery date: 12/19/18. We decided to order another surprise gift through Mrs. Field's late that evening. Confirming the delivery date for the second order would be 12/20/18. Works perfect! WRONG...the confirmation shipment email with tracking number was not received until late 12/18/2018 @ 6:17p and 6:20p for both orders expected delivery will be on Friday, 12/21/2018. Spoke to Michelle to make sense of the false advertising, (delivery date) and how both orders were placed at two different times, but delivery is the same day. (I might've not placed the first order, if I would've known the delivery date was Friday.) She states the standard shipping (which is what I selected for both orders) takes an additional 2-3 days. Why not post that on the website? Estimated delivery date: 12/21/2018. If it arrives sooner....Kudos to the vendor and a very happy customer! No regrets or remedy to make it right from Mrs. Field's. I do understand during the holiday season, order in advance to avoid delays or any hiccups. What I don't understand, don't false advertise shipping on your website, just to make the sale. Items will be delivered, but later then expected. It ruined our surprise to the recipient because they had to be notified to keep an eye out for their package as their company will be closed until the New Year. Mrs. Field's...you were/are definitely the "Grinch" this season. Bah Humbug...
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March 2017 by Sam Packer
Great people and great cookies
