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February 2024 by Scott Evans
I’m not sure why it is, but they always carry the things I can’t find at other more convenient places for me to shop. Most recently, a specific type of heavy duty diesel truck oil, of course they had it. Thank u guys for being dependable!
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February 2024 by Robert Burns
Every employee I have worked with at this location has Ben very knowledgeable and has had excellent customer service. On top of that they have some of the best quality parts and availability in the valley.
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January 2024 by Cowboy Killer
Great parts great customer service and the great place to work and great benefits
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January 2024 by jatinder parmar
Always stick on apartment.
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January 2024 by alaine slater
No one could help me. All I wanted was windshield wipers. Absurd the woman at the counter had no clue
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December 2023 by Jamie lynn Black
The worst store that we've dealt with we ordered a optima battery last Tuesday before Thanksgiving never communicated to us about that it was at the store they gave us an odyssey battery which was the wrong one the play manager Landen was terrible with us he really needs better schooling to be a better play manager he slammed the battery on the table and told us we needed to leave his store he threatened to call the police because we refused to leave he was in the wrong by his actions all the way. I don't recommend anyone to use this store!
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December 2023 by Troy Baker
So I was up sold on something I did yea I can return it but the time n gas to do this when I did need it then I hear employees talk about bonuses for sales pissed me off
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October 2023 by Martin Miller
I Ordered a tool online and paid for it. Napa says I would receive an email in 30 min. After 30 minutes I was told the order was ready. I drove to the store and was told they were holding a part for someone else, & that they accidentally pushed the button that said order was ready. Feels like I am being lied to. After reading many reviews, others are having the same issues and being misled & lied to. Our time isn't valuable. Take our money but we get no product. WHAT A FRAUD! NAPA you need to re-train these arrogant, stubborn gen X - ers. Go for quality. I have been a loyal napa client for over 20 years but this is the final straw. I'm done with Napa for life!
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September 2023 by Audrey lynn
Is there any way to put negative stars? Called to ask for a part, they said we “oh yes have it” I get there and I am told “well one of us sweeps and after 7pm we just tell people we have the part” what a joke! Waste of my time and gas and don’t even have the part I needed now.
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September 2023 by Owen Lewis
I visit this location quite often. I wish I could give it a better review, but there are fundamental problems. The parking entrances are awkward & mildly dangerous. There is constant madness from the parts delivery drivers, who are amongst the most careless, rude, & incompetent group of drivers I've ever encountered. The counter staff are only passingly knowledgeable, with small exceptions. Even if one is 1st in line, the wait times are not ideal. And if there is a line... expect to wait 45min, minimum. Which wouldn't be awful, if there were places to sit, or a way to keep one's spot in line while browsing the shelves. Instead you are obliged to stand in queue, even if it runs out the door. Not the worst parts store ever... but it wouldn't take much to make it better!
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September 2023 by Jason Hunter
Really fast same day delivery and they seem to have parts other stores don't.
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September 2023 by Mike McBride
Today I experienced terrible customer service at this store. The impression I got was that the young guy helping me, Brad, decided to lie about the tool I ordered online to be delivered to this store, rather than spending much time looking for it. I ended up leaving empty handed despite all the effort I had gone to to get the tool sent to the store.
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July 2023 by Toua Strong
Parts pick-up can be very slow at times. But they're nice and friendly. The parts pick-up clerk was understanding of customer service and gave me a discount on my part.
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July 2023 by FearDNightmarE
Great service, friendly staff, big part and tool selection.
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July 2023 by Barry Shutt
Stopped in and picked up some parts for my truck. Pretty straight forward. Friendly service.
