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February 2024 by karlyn smith
Leo is very professional, informative and delivers service in a timely manner
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February 2024 by Jordan Lee
Leo and his team are second to none! They are highly qualified and treat everyone with respect!
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February 2024 by Alan Freeman
I have had the pleasure of working with Official Time Watch since 1997. I cannot overstate my complete satisfaction with their service. I send in three Rolex watches, two of mine and my wife's for service and repair. Leo, Rebecca, and his staff are extremely professional. Upon return, the watches run and look as if they just left the factor in Switzerland. I had a small chip on one of the stems of my Datejust. Leo was able to repair the chip with the original material that Rolex uses in their production. You absolutely cannot see the repair. As stated above, I cannot overstate my complete satisfaction with Official Time Watch. I recommend Official Time Watch without any reservation. You will not be disappointed.Professor Dr. A. C. FreemanVenice, FLKaunas, Lithuania
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February 2024 by Alan Bedrick
Another wonderful service experience with OTW. Leo and his team were just outstanding. They keep you up-to-date with everything going on, frequent communication. Good turnaround time. He is my go-to person for watch repair.
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February 2024 by Tudie Frank-Johnson
If you have a Rolex don’t take it anywhere but here for service. Leo and his staff are so friendly and attentive. I have a very old Oyster perpetual with an after market diamond bezel and the Rolex jeweler downtown wouldn’t touch it because I didn’t have the original bezel any longer. I bought my watch brand new in the 80’s. My husband got the diamond bezel for me as a gift in like 2005. The watch had been serviced twice. Lots of things were worn out after 40 years. Leo replaced all the parts and polished it up. Looks like a new Rolex again. While it wasn’t cheap, it was fair. I have my watch back and it is running better than ever. I appreciate the care and precision given our watches at Official Time Watch. He is our ONLY jeweler now and should be yours too.
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January 2024 by Dianne Shaw
A hidden gem of a place extremely nice and helpful!!!!
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October 2023 by Stephen Neczypor
This company was recommended by a friend who had used their services.I contacted Leo and he responded quickly to my questions.I subsequently sent him my watch to repair, as it had stopped.He was quick to get back to me, in writing ( with pictures ) as to what needed to be done.The work was done quickly and I am again enjoying wearing my Rolex which was a gift of many years ago.I would highly recommend this company.
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October 2023 by Kirk Jones
Leo and everyone I spoke with were great! Leo explained everything that needed to be done and even sent pictures. Pricing was very up front and turnaround time was fast. I would definitely recommend them.
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September 2023 by Justin Jones
Leo, is the most professional I have ever dealt with, and having three watches serviced from him, I recommend Official Time Watch. Top notch service and customer service!
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August 2023 by Spencer Oliphant
Probably the most knowledgeable watchmaker in the state. This shop is beautiful and well run. Prices are fair on their pieces and they have a pretty great selection.
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June 2023 by Google user
Fantastic communication. My Omega Seamaster was in very rough shape. There work was exceptional and my watch looks brand new. So good I'm nervous to wear it! Would definitely recommend Official Time Watch for your watch repair needs!
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June 2023 by Duane Helfrick
Fantastic communication. My Omega Seamaster was in very rough shape. There work was exceptional and my watch looks brand new. So good I'm nervous to wear it! Would definitely recommend Official Time Watch for your watch repair needs!
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May 2023 by Jeff Brusso
Simply the best service in the industry. I’ve sent my watch twice in the last four years and they have gone above and beyond both times. Thanks again to Leo and his amazing staff.Jeff Brusso
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March 2023 by Gianpiero S.
The team is fantastic! World class service is an understatement. So amazed by the knowledge this team has and how willing they have been to give me advice on my next timepiece. Highly recommend. Will go here moving forward.
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December 2022 by Tim H.
Friendly, professional, and speedy service. I went in to get a stainless steel watch band installed on my new Apple Watch Ultra and was treated with the courtesy and respect I would expect if I were buying a new Rolex or Omega watch (their main business). Outstanding!
