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February 2024 by Justin Larson
It's petsmart
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February 2024 by Kendra Risk
Every other worker was nothing special but the young cashier was very kind and helpful and made my experience more enjoyable
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February 2024 by Gavin Beckstead
Small reptile inventory
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January 2024 by Amy Ehman
We just finished the Puppy Training Class with Angelisa at the West Valley PetSmart and we loved the experience! Our puppy Pluto was engaged and learned so well. The lessons were easy for my Hubby and I to learn as well. She gave us great advice on what products to use, what types of treats and was able to fit in a make up class for us! Angelisa was very friendly, professional and knowledgeable, we loved class with her! The entire WV PetSmart team was terrific and helped support Pluto in his training!
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January 2024 by dave cooley
Helpful and friendly
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January 2024 by MONICA LOPEZ
100 kind
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January 2024 by Chelsea Petersen
These guys always have what I need, from leashes to fish and turtle food, dog and cat treats, color tags... And every time I have questions they're kind and helpful.
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January 2024 by Cindy Vangend
I have a senior Shitzu who IS incontinent so. I needed old man pee pads, I had to take 2 trips, the first time I went . I was not quite sure what to buy. So I had to ask for help , and the little gal that helped me was so informative and very nice. But we still managed to buy the the wrong size and the wrong gender. On the second visit . My exchange was painless. I had no receipt not a problem , and the package was open and short a few diapers. And it was the best exchange. Customer Service was AWSOME!!!
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January 2024 by Mikayla Carlson
The employees are always so nice and do their best to guide you in the right direction whenever you come in with questions. However, the company itself is awful about how they keep their fish. The few times I have bought live fish in store instead of ordering them from a trusted breeder, the fish have been sick, and some end up passing away within a week. All the fish are kept in dirty tanks, and dead fish are often left in the tanks. The bettas are still sold in cups that are far too small, and they get dirty fast. I brought home this guy in September, and after just a few months in a proper tank, getting regular water changes, he has flourished. Long story short, the company needs to give their employees the resources to properly care for the fish.
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January 2024 by Bear Johns
Great selection of pet supplies with friendly & helpful staff
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December 2023 by Tabitha M.
If I could leave a thousand negative stars, I would. I took my dog in for a haircut, he's a Maltese and hair is extremely curly so I understand it can get super matted and tangled, but Idk if Judy was new or not, but she specifically said she'd give my dog a teddy bear cut and would have to shave all his hair due to it being super tangled. He came back looking like an ENTIRE different dog. From Maltese to schnauzer. I paid $81 and on top of that, he was in there for 4 hours!! Which is insane. Not only has no one ever cut his ears, but it was also super uneven. No one has ever cut his hair this terribly, will not be going back here.
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December 2023 by Cori Urry
Friendly staff. I always find a great deal on things there.
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December 2023 by Anthony W.
Very customer service friendly people from talking on the phone with them to going in the store. I've come here many times to get a variety of things for my gecko and the workers are always so helpful.
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December 2023 by Rain Wallace
I'm Maltese was injured during grooming. Both her inner ear and her anal glands were injured and now I have to take her to the veterinarian.
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December 2023 by Robyn Sykes
They acknowledge you upon entry. Ask a question and they do their best to help.
