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March 2024 by kayvan entezari
The only planet fitness you are not allowed to use your laptop but forced to use your phone to check in. Shows what a backward city this is.
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March 2024 by 104 Roses
I had a problem with my membership and not being able to access it. There was one staff member there particularly that helped me immensely. Ieshia was by far the most helpful staff I’d come across throughout all of the planet fitness gyms I’ve been to At this point, I am surprised she is not their mascot. I have been a member at planet fitness for five years and never got the customer service that I had received when dealing with ieshia She was awesome
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March 2024 by Jase J
Sad I have to cancel my membership. But Shelby!!! IS AMAZING!!! because of her I'll be back because of her.
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March 2024 by Tyler Devillier
Make sure you cancel before you move away, because they intentionally make it extremely difficult to cancel. You have to either physically go there, or cancel via mail correspondence
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February 2024 by akeldma bian
Where’s place got my money but when I didn’t had time to go for sometimes they charged me more and didn’t give me any money back etc
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February 2024 by the cleaner
I would highly recommend not signing up for anything that can only debit from your checking. The protection that a card payment gives you is something you should actively build into your purchase planning. I had a bad experience with this location not ending the monthly fee, and it was revealing to realize you can't contest the charges the way planet fitness takes your money.
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February 2024 by Corey erskine
Love this gym.
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December 2023 by JB
I’m an active duty soldier that travels a lot. I utilize Planet Fitness as my source of fitness when I travel and up until this point I haven’t had any issues. The Salt Lake City Planet Fitness is poorly manned. I brought an issue to the staff regarding personnel maintaining several pieces of equipment with no utilization. The staff responded, “Sir go find another.” I explain that I had canvassed the entire gym and the only one within the gym was laying on the floor not being utilized. The staff never tried to address the concern. They simply told me to wait or trying again another day. I’ve worked in gyms all over the country and have never been treated in this manner. I definitely would not recommend this facility to anyone.
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December 2023 by Yuriy Zubanov
Busy place. I like how their TV's marked. The downside of this location is paid parking. I paid 9.99 for 3 hours, and that's half of my monthly membership fee.
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December 2023 by Stacey Hall
Customer service was top-notch. Lizzie and Ricky were great. Clean showers and bathrooms. The dressing rooms were dusty the times I went in, but everything else was good.
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December 2023 by C C
My first impressions are not good. I went in for the first time and had no idea where to park. I ended up paying for parking, only to learn I get free parking with the black card. But I still don't know where to park.When I finally got into the gym. The kid at the desk said they needed my picture, so they knew I was a new member. They took the picture, said thanks and nothing else. Didn't give me a tour, didn't talk to me about parking, or the spa, or anything at all. The other person working was chattering, so maybe they were distracted. Every other gym has at least offered a tour so you don't have to figure things out as you go.I was told they sold locks for the lockers at the front desk, but they were out when I went in, so I just left without getting to workout.Basically, I paid ~$4 for my first visit to the gym and didn't even get to work out. First impressions are important, but I'll update my rating if things get better... and if I can figure out where the hell to park without a fee.
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December 2023 by Amber “Amber begay” Montoya
I purchased a basic membership. I went in to workout out and realized I had to pay for parking . Only black memberships get two hours of free parking. Planet fitness should be notifying people that parking isn't free. This is a big inconvenience for ppl. We should get free parking and not have to pay . Planet fitness should be covering these fees. I wouldn't recommend this place to anyone. Waste of money being they should provide parking for their customers.
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October 2023 by Robert Burrows
Trying to get myself back on track and healthy and planet fitness helps me do that, they are always very clean and friendly staff make it pleasant to visit. I like all the machines they have available as it makes it quick and easy to get the machines you need and get on to the next. The extras they offer are great, massage chairs in multiple styles and tanning beds , just wish they had a pool and spa.
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October 2023 by Collin Winner
Greta facility and staff. Always love the purple place! Although, due to their insurance they do NOT have free rack squat machines. Only Smith machines for your bench and squat days. Otherwise go Pf!
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October 2023 by Raven Wills
The service is great. The Captain who runs the desk in the morning is very personable. The equipment is good. The free weights fill up and it wouldn’t hurt to have more mat space, but there’s always a bike or a treadmill available. And of course the black card area is very comfortable.If I had to choose one thing to improve, it would absolutely be the locker room set up. Bring a robe and travel light because modesty and places to set your soaps and etceteras are limited. Sure, there’s space to undress and there’s lockers, but they aren’t conveniently placed for a quick in-and-out shower before work or school.
