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August 2023 by Channing Winget
I went to a class in March, and was convinced to buy their one month package. I was under the impression that it was a one time purchase, but I guess I should have read the contract they emailed me that was the only place that outlined it would be auto-renewing every month until I cancelled.That’s my bad for missing the ONLY EMAIL that I ever received about being charged, and for not noticing the $70 leaving my account every month, (that I got absolutely no notification about before they happened) but I think it’s very sneaky that they don’t tell you in store that you are signing up for a monthly subscription, and that they don’t send any notification emails about your monthly “renewal”.I called to cancel the day after I was charged for august, and they told me that I had to call more than 30 days in advance to cancel the next month’s charge (September!) but as a courtesy they wouldn’t charge me $70 in September for something I have not used once in the 5 months I’ve been charged. How nice of them. They wouldn’t even reimburse me for august even though I told them I have no intention of using it.They have set everything up to get away with sneakily charging you for as long as possible, and I’m mad that I unintentionally supported this scam of a business for 5 months.
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July 2023 by Melody Scheefer
Energetic and happy is the name of the game at Pure Barre. I love the morning classes so much! ⏰?♀️?☀️??
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June 2023 by Emma Christman
Love being part of this welcoming community! Best barre studio in SLC! ?
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June 2023 by Leah Bwalya Kalobwe
Can't still believe that i got cured from Genital Herpes through herbal treatment from Doctor Otuke who I met through the internet, I actually couldn't believe it at first because it sounded impossible to me knowing how far I have gone just to get rid of it. Doctors otuke send me his medicine which I took as instructed and here I am living a happy life once again, a big thanks to Doctor Otuke , I am sure there are many herbal doctors out there but Doctor Otuke did it for me, contact him on
[email protected] or WhatsApp him on +2347034971061 for more information follow him
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April 2023 by Crista Guthrie
Pure Barre is part of my daily routine now. I have connected with the instructors personally and I feel way better during my day physically (and feel worse when I haven’t gone). A place like this is obviously more expensive than your typical planet fitness, but you get a lot of personal instruction and feedback, and there’s a wonderful community. That’s what I keep going!
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April 2023 by Summer Cordova
Best place to go for a work out the instructors are nice and professional and always willing to help you out.I have gained confidence, boosted self esteem and energy and I am in a lot better shape #lovinglife
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April 2023 by Kelsey Mureithi
Pure Barre SLC! Love this place. I’ve been a member here since they opened in 2021. It’s a great location with very few barre studios downtown that actually provide quality and diverse workouts. My overall health and mentality has improved since becoming a member. The instructors are patient and encouraging, they keep you wanting to push yourself and set a safe place to enjoy a satisfying workout if injured or new to barre. The class offerings have expanded and the studio provides flexible class times. Clean, energizing, and fun space! Highly recommend. ?
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April 2023 by Jess L
This place is amazing, I’ve loved every class!! I’ve never been so excited to workout before and it’s and great mental strength challenge as well. Every single instructor is absolutely incredible, but I just have to shout out Eleanor and Nicci in particular, they always give me the best form corrections during class and I’ve learned so much from them. Fantastic studio, 10/10 recommend :)
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April 2023 by Erika Ford
This work out is unlike any other. Very safe, effective, and so fun! Such an empowering community! Love pure barre C9❤️
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April 2023 by Maya Si
So fun! I'm pretty inexperienced when it comes to fitness and barre has helped me feel confident and capable! The staff are really nice and I love coming every week.
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April 2023 by Elena Henderson
I love the team at pure barre central 9th. They are so encouraging and kind!
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April 2023 by Danielle Baiocchi
Started this when I hurt my back and couldn’t do my usual workouts. Signed up for a trial and loved it. After a couple of months, my back pain was gone and my core was much stronger. I haven’t had any back problems since starting. challenging and energizing classes. Instructors are welcoming and easy to understand during class. I feel so much stronger since starting!
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April 2023 by Kaylie Bee
Their classes and instructors are great, but the business side needs work. I’ve noticed when that when I go, there doesn’t seem to be a designated front desk or office employee. Many times instructors are the ones answering calls in between classes, and most times no one even answers the phone at all.Because of this, if you ever have payment issues or need to cancel your membership, you will go through so much trouble.First of all, i got a membership through a new years promotion. I went in for a free class, loved it, told them I wanted to sign up. They informed me they had a special going on, 4 classes for 20% off. These 4 classes I could use whenever I wanted. That was all, so I signed up.They double charged me for this. Accidents happen, no problem. But it took them 12 days to refund me. I called multiple times and no answer. I spoke to 2 people until finally I was refunded.Then 3 weeks later I am on their app to book a class and notice it states I’m on a monthly auto renew membership. I never signed up for this. I was never told this was an auto renew membership. I work out of state. I am rarely home to use this membership which is why 4 classes to be used at any time was a good deal for me. I would have never agreed to 4 classes a month with my schedule.I called them to cancel my membership, they told me per their cancellation policy I need to give a 30 day written notice, so I will be charged again. Again, I was never informed of this policy. Can’t find it in their app. I googled the policy, and that is not what is stated on Pure Barre’s website. I have no idea where this policy is stated but they did not inform me of this. Plus I never agreed to a monthly membership to begin with.I still paid for another month as they stated it was corporate policy, but asked for the cancellation form.They sent me their cancellation form.. but it was already filled out by a previous member (??) so I saw all of this persons info. I emailed them back and they apologized and sent me a blank form. I filled out their cancellation form and emailed it back. A week later I got no response so I called them to verify they cancelled my membership. My app still showed I had a membership. After days of no one answering, finally I spoke with Ally who checked for me and reassured me my membership was cancelled, and not to worry..but I knew better. I checked my credit card at the end of the month and sure enough was charged yet again. I called again for days. 5-7 times a day. No answer. I emailed explaining my situation and how I need yet another refund. A day later I get a generic email that my membership was JUST canceled that day, and a refund is processing.Great classes.. great instructions but they need either a designated front desk staff or need to train their employees better on informing new clients of exactly what they are signing up for, their policies, and better training on communication and technology. I will not be back as I can’t trust them with my card info and having to monitor my card for unauthorized charges.
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January 2023 by Ashley Glenn
This is a fine place to get a workout but not worth the hassle if you ever wanna cancel your membership. You have to call them and tell them why, then they’ll send you a form to fill out explaining why. In my case I explained I can no longer afford it. I submitted the form and got charged 129 dollars one last time. I called and asked why and they explained they need 30 days notice. FOR WHAT? So now I guess I’ll go without groceries for a little while. Will not be going back.
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November 2022 by Sook Hee Song
Awesome classes and teachers. Everyone needs core workout old or young. Highly recommend Pure Barre!!
