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January 2024 by Alysse Pazienza
Highly recommend Rugged Rental! We needed a 4 wheel drive vehicle to drive through cottonwood canyon for our ski trip. From start to finish Rugged Rental really pulled through for us. The reservation request was easy to submit online and we received a confirmed rental email within 24 hours. The shuttle service was prompt. Service at the rental facility was also prompt. We were able to add a second driver without issue. There were no long waits or complicated contracts like you find with the larger rental car companies. We rented a Suburban and the 4WD was great for what we needed. The car was clean and felt almost brand new! Would undoubtedly rent with this company on another trip.
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January 2024 by Parker Zehr
Great company! Shuttle was able to pick us up at midnight from the airport and still offered a seamless transaction of picking up the vehicle! Pick-up and drop off were super simple. Allowed us to enjoy our trip with no stress about renting a car! On top of great service, great prices as well, with no hidden fees!
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January 2024 by Daniel Martin
I’ve used Ruuged Rentals 4 times and each time has been great. The vehicles have always been nice and the reservation process is very easy. The employees are all very friendly and the shuttle service from the airport is fast. Don’t hesitate to use them while in the area especially if you need a 4x4.
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January 2024 by Hsin-I Huang
Really excellent experience! I rent a car mainly for going to ski resort and struggled a lot to find a guaranteed AWD car which also meet the Traction Law in UT. It turned out all the car from Rugged rental has pre-approved traction devices required for UT traction law. This helps me a lot for enjoying my trip and hassle free. highly recommended!
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January 2024 by Dennis Kruse
Reservations were easy, pick up and return were quick. Truck was super. Easy rental with great folks on the phone and in person. Will only use Rugged when in town! Thank You Dennis
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January 2024 by Cindy Zweier
The staff was professional and personable. I received the style car I had reserved, so that was perfect. Definitely will use them on my next trip out!
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January 2024 by Stacey Witz
We had a great experience renting 2 vehicles over Xmas from Rugged Rental. Easy and quick check in. Reliable car. Would def use them again!
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December 2023 by Melissa Foerstel
The staff are extremely friendly, knowledgeable, and helpful! The price of my rental car was excellent, the best price that I could find. The mileage on the vehicle was great. The rental car was clean and like new. And the location was super close to the airport which they provide pickup and drop-off to the airport which made things convenient. The location of this company is less than five minutes away.I will most definitely rent from this company again if I ever get to come back to SLC. I recommend this company to anyone's who needs a rental car in Utah!
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September 2023 by Christina Maldonado
Amazing customer service and staff! I can't emphasize how wonderful the staff has been to us on our trip to Utah. We had a delay coming back up North and contacted the company to let them know and they were very understanding. I had spoke to Chris (Manager) for a few things regarding my bill and he took time to review and clarify charges for me. We will definitely rent from Rugged Rentals again and look forward to our trip back to Southern Utah. P.S. thanks for the Dr. Pepper ;-)
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July 2023 by mot ikswoktar
Office personnel were very nice and understanding. Car performed well. Would recommend this rental company to others. Thank you.
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July 2023 by Marla Elliott
Love Rugged rental, the only car rental place we use in SLC. They always have the car you have chosen…sometimes the other car rentals places won’t have what I had originally booked. Highly recommend them
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June 2023 by Doris Haehn
EVERYTHING was great!The car, the service, the support, the shuttleservice and even the price.This was the first time for us not renting a vehicle from one of the great companys.After our 5 weeks trip we are sure that we will rent in future only at rugged rental.Thanks for all !
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June 2023 by Desert Solitude Tours
Rugged Rental Saves The Day! When my truck was wrecked I needed to find a one ton 4 wheel drive with a gooseneck hitch quickly. Rugged Rental responded quickly and got me hooked up with a Chevy. But there was a couple minor issues with the Chevy so they delivered to me this brand new Dodge. It was a special privilege to put the first thousand miles on such a capable truck. I’ve used Rugged Rentals before and will definitely use them again.
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May 2023 by Mark R.
Great company. Great selection of 4x4 vehicles for more rugged adventures. We did a road trip around all southern Utah's National parks and wanted a vehicle that could confortably hold a big group and all our camping gear. and also have capability to go on rougher dirt roads. It was such a nice perk to get a complementary cooler for our camping trip!
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May 2023 by teresa Peers
Second time using this car rental business. They are so easy work use. None of the high pressure for add ons!! Pick up and drop at airport was seamless. Friendly staff, great vehicle and excellent service at a good price. Will definitely use if we return to the area.
