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December 2023 by T A.
Dirty, empty. Mice running around and a filthy cafe. This place is a joke. Strange check out staff who are rude. Go to Costco across the street. Much nicer and friendlier place. Clean and full too.
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December 2023 by WYATT PERKINS
Idk, honestly... just went along for the ride while my brother made a quick stop for gas at the pumps here. Haven't actually shopped in sams club in years.
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November 2023 by Jay M.
I'm giving 5 stars because I love Sams Club. 1- Scan and Go is AMAZING 2- always parking avail 3- no one harasses me at the door to look at my Sams membership. I love Scan and Go. They even added the food court to their feature! It's awesome. It is so easy to get in and out. I also LOVE the curbside pick-up. Sam's always has great things and great prices. When I'm out shopping anywhere else, I am able to pull out my Sams app and compare the prices. You need to be careful too bc some Sams charge more for the same item, in which case I get it shipped to me for free. It's always a win for me at this place. I will give everyone a friendly tip--COUNT YOUR ITEMS twice or 3x. The app will tell you how many you scanned, and you should def check!. I can't tell you how many times ppl have been found not scanning all their things. I've seen so many stopped at the door and taken aside for it. I enjoy this place. I've never had issues w the staff members bc I can usually just use my app and avoid lines. Plus this location typically has the best price on fuel. #ThankYouThursday
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October 2023 by Justin D.
I came here for tires. No one would help me. I have up and left. I waited scanned their we code and nothing. The best part was they said that they were too busy. Several employees were wandering around me not assisting anyone. Terrible service and no one cares.
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October 2023 by Natalie Hamilton
This isn’t the first time my kid has fell and got hurt in this club. They need to have more concern for people’s safety. She fell again by the water bottles near an employee sampling. What’s more important a person’s safety or sampling? When I told the person my daughter fell he asked did she get hurt? Well ya she is 7 in in tears she slipped and hit the pallet. He finally went to get someone to clean it up with a comment I meant to get that cleaned up. Not even an apology. Not to mention every time we get food from there especially the pretzels they are rock hard. Wait for them is ridiculous.
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October 2023 by Barry Shutt
I just spent 33 minutes in line to get a hotdogs. The fella running the show was slower than molasses and boy was he ever just a ray of sunshine. This guy has no buissness dealing with the public. As I was walking out I made comment to the gal at the exit that he was such a joy to be around. Her response was simply that's not the first time she's been told that.. Remember folks it only takes one bad apple to spoil the whole lot.. was back in yesterday and the food court area was very poorly kept.
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October 2023 by MadWoots
Historically a good Sam's club, this review is in regards to the food court, we popped in to get a few hot dogs, we were charged for two hot dogs and only received one and no refund. Our friend ordered 3 hot dogs and got no receipt and no hot dogs, when he asked for a refund they refused without giving him a receipt or the hot dogs
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October 2023 by Katie D.
I wish that I can leave 0 star for this store. This store is the worst Sam's club that I've ever been. The management team treat customers badly. Definitely not recommended this club to anyone out there. Long story short, I had item that need to return which I purchased from my old account and they didn't let me return with a reason they can't find my old account/ the receipt on the system at first. So I searched my email and pulled out the list purchase history that Sam's club back office sent me before they switched me over to the new account, on the history list of purchase has showed the day, name and price of my item which I want to return and they still gave me a hard time and told me that is not a receipt which was unbelievable. They made things so hard up to the point I had called Sam's customer support to ask for help right in front of the management team and the issue was solved in few seconds right after that. This was not the first time that I had faced the issue with the assistance manager / manager at this club. If the club wasn't close to my area then I wouldn't come back to face the bad experience like this. Since I had faced bad experiences twice at this Salt Lake's club, I shall not return back to this store anytime from now on. If I need to go to Sam's club in the further than I rather drive couple extra miles to the south so I can get the better experience of shopping instead.
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September 2023 by The Curious Hippie
This Sam's Club does not have a Water refill Machine. Why not?To me it would help reduce plastic waste; empty plastic Water bottles from going to the landfill.Walmart, and grocery stores have these machines.SAM'S Club should also have them, if they care about the environment.
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September 2023 by Tracy Monday
I bought my daughter a membership for 50% off the yearly cost so she can benefit from the lower prices on gas any day of the week.
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September 2023 by Carolyn Kay
Worst Sam's Club ever. If you can go to another location, please save yourself the time and headache. Don't even think about the tire department. Staff is ridiculous.
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September 2023 by Rocky P.
No carts self serv, baskets only. 1 casher to wait on 15 carts. Girl at door is very unfriendly. Sams going down hill.
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August 2023 by Richard Anderson
This is one of the worst Sam's clubs to go to. Starting with the parking lot, it is a horrible design, too much traffic crossing one another, I've been hit by a random person driving through. The management is horrible. The store manager does not know what is going on. I've seen her yelling at people and then talk very negatively about her workers. The rest of the management team seems to wander around and when you ask or something else they say it's out of season. Like chewing gum goes out of season? I have posted on Facebook in regards to things that happen there, I have been told that if I don't like it I can go to Costco. Well challenge accepted. Hey maybe if you get some better management and a better store manager me and my family might come back. Until then no thank you.
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July 2023 by Robert Russon
Wanted to get some BYU gear. Nothing there but utah and Utah State gear. What a STUPID idea not to include gear from the university with BY FAR the largest fan base here. GET YOUR HEAD ON STRAIGHT Sam's Club. Thinking of not renewing my membership ...COSTCO is better anyway. Oh, by the way, I read a number of reviews and your "canned" responses to legitimate issues with promises to act on them.....NOTHING HAS CHANGED and if you really cared you would give an honest response instead of a canned one. Wake up!
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July 2023 by Mopsie Blu
I love the scan and go option, I use it all the time. Never had issues with any of the workers, overall always a good experience when I go