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November 2023 by Tyler Primavera
Made an appt on 11/15 for 11/17, they promise to have a quote within 24 hrs of appt. When I got there they didn't have record of my appt and asked for the same info I gave them over the phone. Front desk lady took pictures on 11/17, haven't heard anything since. Horrible, sloppy service. I wouldn't trust these disorganized people with my car. I would give 0/5 if I could.
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November 2023 by kimberly blosser
Jes and Jules were the best. Such great customer service. He was informative, knowledgeable, friendly, attentive and my car looks great. Prior do reviews do this place no justice. 10/10 would recommend. Jes and Jules deserve a promotion and raise. ??⬆️
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September 2023 by Grace Driffill
This is the WORST most RIDICULOUS service I have EVER received in my life. Please take the time to read before choosing this company to repair your vehicle.First- I confirmed with the company that I would be picking up my vehicle on Monday when I came back into town. On Saturday while I was on vacation, I received a text message that my vehicle was picked up by someone. The store was then closed for the weekend. I spent my vacation worrying that my vehicle was stolen. It wasn’t until Monday that I was finally able to get a hold of someone. They informed me the message was just an accident.Second- I arrived to pick up my vehicle at my scheduled time on Monday. Upon getting in my vehicle, it was apparent that my car was broken into. This company did not lock my car while it was in their care. Aside from all my things being stolen, my car was smoked in and cigarette butts were left.Third- The company offered to have my car detailed and then delivered to me. Great, the LEAST they could do. My car was scheduled to be detailed Tuesday at 12pm. And then I was to wait at home for the delivery. I did not receive my vehicle until 6pm. I was unable to do the many things I needed to get done this day. One because I didn’t have a car and two because I had to be available for my key delivery. After waiting around all day for my car to be delivered to me, I got the call that they arrived. To no surprise, this company delivered my vehicle to the WRONG LOCATION. 30 minutes away from my home. Luckily I know the people of the home they delivered it too. So I could ensure they didn’t take my keys and steal my car. Which very easily could’ve happened.Careless mistake after careless mistake. Every step of this was absolutely unacceptable. The crash champions/service king in Salt Lake City is not a reliable place to take your vehicle. The only thing I can do is leave a review and warn people. Save yourself from this amount of stress and hassle.
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September 2023 by great london
I had an important issue due to the difficulty in finding the right part for my vehicle, after a few months of waiting Jules was able to find the part. I'm very happy that it was able to be solved after all. I apologize for my impatience. Great Service after all!
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September 2023 by Chelsea Jensen
Amazing service! Jules kept me up to date the whole process. Got my car back looking better than ever! Definitely recommend. You won't regret it.
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August 2023 by Clint Nelson
Car looks as good as new. Repair process went smoothly and they kept me informed all the time. When I got the car back the battery wouldn't hold a charge and Zack took care of it car is working greatService: Painting
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August 2023 by Becca R.
Jenny at front was excellentZach was great tooGreat communication and readily available for updates. Happy to have my car back and in great shape.
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July 2023 by Virginia crawford
I had my car repaired at SLC , picked it up drive it for a few days , maybe a week . Called to tell them about my steering. I felt like it was off . I spoke to Jenny on 6-14 she stated that Austin would call . I left another message . As of today 6-30 I have not heard from them . There is a life time warranty on there work . But I cant even get a phone callServices: Steering & suspension repair
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July 2023 by Peggy Silva
I had a wonderful experience at Service King. They were informative and quick with my collision repair. I would recomend them for auto body repair with highest marks. Thank you.Services: Painting
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April 2023 by Veronica De Armas
I have to give 5 Stars to Service King for their service- A Friendly hello from the staff makes a huge difference in this world.I want to really give these stars to General Manager, for taking the time to call me and have a conversation with me on regards my needs. I appreciate service King going above and beyond my expectations.Service Kings cares to do what is right for its customers this has been a great experience. I was listened to and my car looks amazing, almost as it was new.This experience and the ones I had in the past (I have chosen this location in the past 16 years and will continue to do so in the future).Joules, thanks for checking the record and listening to my experience and request. I am ecstatic and grateful. I Will highly recommend service king as one of the best Central Collision centers in the Valley. If there is a concern, I will recommend reaching out, they listen and have what it takes to do what is right they know what retention of her clients means. Sincerely. A happy customer! Veronica Andersen.
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March 2023 by Veronica De Armas Andersen
I have to give 5 Stars to Service King for their service- A Friendly hello from the staff makes a huge difference in this world.I want to really give these stars to General Manager, for taking the time to call me and have a conversation with me on regards my needs. I appreciate service King going above and beyond my expectations.Service Kings cares to do what is right for its customers this has been a great experience. I was listened to and my car looks amazing, almost as it was new.This experience and the ones I had in the past (I have chosen this location in the past 16 years and will continue to do so in the future).Joules, thanks for checking the record and listening to my experience and request. I am ecstatic and grateful. I Will highly recommend service king as one of the best Central Collision centers in the Valley. If there is a concern, I will recommend reaching out, they listen and have what it takes to do what is right they know what retention of her clients means. Sincerely. A happy customer! Veronica Andersen.
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March 2023 by YONG SEO
Mixed feelings. I called them several times and it wass very hard to get through. I ended up going there to be able to see the status of my car. I think it took more than a week to get the estimate. The employee that works there was curteous.I think they are too busy with the amount of work. For this reason, I don't think I will go there again.
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March 2023 by john carter
I’ve had work done at other places and the quality of the work done at Service Kings was superior to other body work I have had done. They kept me informed every step of the way and when they were finished my car looked brand new. Extremely fair in their pricing especially since I paid for some repairs out of pocket. Exceptional service and quality work!Service: Body & Trim
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January 2023 by Jenna Wik
The worker Zachary did an incredible job creeping me up to date with my car. He was so friendly and helpful. Service king was quick to get my car repaired in the time line I gave them. Would highly recommended this car service!
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January 2023 by Paula Merchen
The team was very good at keeping me informed on the status of my vehicle repair. It did take longer than anticipated but at no fault of their own, the part was difficult to track down but they were very good at keeping me updated.Service: Body & Trim
