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November 2023 by S. Lay
Jesse that works at this location is an angel. Somebody took my phone (by accident) after I left it at the register; when I came back to look, he offered me his personal phone to call people. Lovely, lovely person.
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October 2023 by rigo solano
It was late just before closing, not sure if it was because of the time but the staff were on the rude side, they are remodeling so it was hard to find anything I'm not sure if that was a factor in there behavior. I've always had a good experience at Smiths I'm hoping that it was an one time occurrence.
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September 2023 by Brynne Adamson
Overpriced and often out of stock. Upper parking lot is tiny and cramped
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September 2023 by Amy Badger
This store losing soul, becoming impersonal, and frustratingly disfunctional. They still have some full service checkout lines, which I appreciate. But when they only have self checkout available - then I no longer feel as if the cashiers have the time to personalize my checkout experience (they don't have the time to say hello or recognize me because they are made to manage people's self-checkout issues , of which there are many.) I'm contemplating becoming a WinCo or AFresh customer now.
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September 2023 by Abhi
The smiths on the avenues is actually a little better than other average smiths. They have lot of staff to help and they almost do restocking everyday. I always get what I need, like basic needs (eggs, oil and stuff). The parking here is not hard to get, you can always find a spot at any given time. They have ample amount of parking space for this store. They also sell seasonal food, and the quality for the food here also good.
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September 2023 by Jared Barker
Great selection for the size of this store. Got all the healthy foods I needed. Lots of produce high quality
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August 2023 by obi juan
Terrible customer service at this store. The disabled dude is a real winner with some serious anger issues. He's a complete jerk to customers, he used to be such a nice friendly guy but in the last two years he has turned into a miserable soul who hates his job and takes it out on customers. Quit your job and do something else if your so miserable working there. Same goes to all the zombies who work at this store. Thumbs down to this store location. Would be great if they actually spent some time cleaning the self check out machines once in a while.
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August 2023 by E B
The last few times we have gone, there were no standard checkout lanes open, only self checkout. None have the space to process a full cart, and the computer constantly forces one to 'wait for assistance' as you shuffle things around trying to get room on the bagging scale.
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July 2023 by Lena Marie
I was hoping this would be a good smith's but no. Right away when I walked in I saw the blonde employee lady working at self checkout, possibly named AJ, was wiping her runny nose all over her hands and clothes and then proceeds to leave her register to follow me and my relative around. The store looks like it's kinda under construction and there's no tables or sitting area. So if you want hot deli food then there's no where to sit and eat anything.We called the store to talk to a manager about the blonde employee being gross but they wouldn't get a manager so nothing was done. I won't be returning.
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June 2023 by Joseph Tegerdine
No complaints, but the loyalty card stuff is annoying. Just offer your best prices without the card. I generally can find what I need, but haven’t found helpful butchers at any of your locations. They always act put out when asked for custom grilling cuts. This is common practice in Texas, but here in Utah they act like your asking them for some major favor. It’s annoying and bad service in most cases.
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June 2023 by Max Moeller
I come here to use their grocery pickup service often, and 99% of the time I have the most wonderful person who brings out my groceries. She makes the interactions special, and delivers the best customer service I’ve ever received. I haven’t seen her in a couple months, but I really hope she’s doing well.Otherwise, this store is great. The location is fantastic, the quality is there, and I’m consistently amazed at how easy it is to find a good deal here. The employees are all very nice and friendly, and I’ve had good conversations with a few of them now. Highly recommend this store over the one on 5th South
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June 2023 by James Nelson
Employees are always friendly. Good neighborhood, and store is pretty well stocked.
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May 2023 by Mark R
Most of the people there are really cool. And I would have given 5 stars but I have told 2 separate employees there that they had expired dairy products and week after week the same expired products are there.
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May 2023 by Victoria
They were able to rip me off of $665 when I got cash back at customer service…The payment went thru and they refused to give me my money… I I’ll be going to corporate tommorow to show them my receipt…. The girl who works customer service is not vey bright… So what happened is the first time I slid my card she said she didn’t know how to do the cash part of ebt and I t said declined.. She never gave me that receipt.. and then I swiped my card a 2nd and it went through And because she never gave me a receipt for the one that didn’t go thru it got printed on the receipt that went through so she said it didn’t go through but aI called my card and it did go thru… I’m sure know they know how to con people ringing it up like that… I’m sure I’m not the first person that they did that too…
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April 2023 by Meghan Thomsen
One of the check clerk was absolutely rude during check out. AJ told us to shut up after being politely ask to sanitize her hands after wiping them all over her runny nose. The is nothing wrong with blowing your nose, but then I don’t want snot covered hands touching my groceries. Other than AJ, the store is great, but I have had this problem with AJ multiple times and she is ruder each time. Try my best to avoid her a check out clerk but it doesn’t always work :(
