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February 2023 by Anthony Jezyk
I was helped by Brad and he solved all of the issues I was facing. While I was showing frustration he was able to provide friendly, reassuring service making me feel like I was in good hands
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February 2023 by Mckenna w
Amazing costumer service, I was helped by Brad and Petra. They were great and explained everything in detail, they made me feel very confident and comfortable in my purchase.
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February 2023 by Nikole Benfield
Thanks to Beck, Jordan, and Petra for being so kind and helpful! They were very patient and answered all my questions. Will definitely be coming back!
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November 2022 by Zak Hynes
Great store, and Beck specifically was awesome. He was helpful, polite, and efficient. That's a great guy you've got on staff there.
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November 2022 by Erin Waite
Renee, Brad, Beck, and Jack were the best! Jack went the extra mile and picked up an apple 7 watch from another store that was out of stock that’s was really unexpected. Brad spent over an hour helping us after a bad experience at AT&T. Definitely come here for your mobile needs.
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November 2022 by Denise Gammell
This T-Mobile location (inside the Fashion Place Mall by Macys) is by far the best one I’ve been to. I came in with a complicated issue after having my phone repaired at the Apple Store. Brad and Mason had a “can do” attitude and were determined to figure it out. They went the extra mile making a phone call to the support team on my behalf. I live about 30 minutes away from this location and was only there because of the Apple Store. I may just have to make the drive for any future issues.
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September 2022 by Camila Rodriguez
I just got my upgrades and the store manager Jack took good care of me and my family!! He speaks Portuguese love this store - employees you can trust and get the best price
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May 2022 by Emma W.
I have been with T-Mobile for two years and this year I went in to add someone to my plan. I usually get frustrated when it comes to phone service! But surprisingly I was pleased with my experience at T-Mobile, especially working with their employee Samuel Sobers at the Syracuse location! He laid every option out for us and helped us get the best deals and promotions. He was quick to attend to us and return our text messages and calls. I felt valued as a customer and I felt I got the very best deal for my plan. If you live in or near Syracuse ask for Samuel.
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March 2022 by Jordan Wintch
They are way better then the other t mobile in fashion place make sure u go to the one by maceys not dillards
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September 2021 by Eddie Liu
Great and friendly customer service explaining every step of the way when we upgraded to new iPhones. Also, answered every question I had about our plans and the implications of the T-mobile and Sprint merger. They also informed me about the difference between magenta and pink!
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August 2021 by Rose Soto
Came in looking for the new Samsung phones and my boyfriend and I were able to get a great deal. Jon was extremely helpful and thorough and answered all our questions and was very patient through our transfer of ownership. I definitely recommend seeing him for your phone!
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August 2021 by Awall L
If you want quality service from honest people, this is the place to be. The store manager Jon was amazing and took fantastic care of me while getting my new TMobile account set up
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August 2021 by Beth Jackson
Jon, is awesome!!! Go to this store! Taylorsville store sucks!!!My husband and I have been with t mobile for 10 years and we have never had a better experience with the a t mobile store! Not going to any other store again.
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August 2021 by Donna Gelfand
IColton was so expert and nice. It was a pleasure to come into the store. Thaw hole crew were equally good
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August 2021 by Courtney Tonks
Jon was very professional and helpful. He spent time answering all of my questions, as well as making sure we had the best possible plan.
