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December 2023 by John L.
I read the other reviews before posting mine. Auto repair tends to gravitate towards extremes (1 or 5). I get that. Middle of the road reviews are reserved for businesses where you have options. In my situation, I had no good ones.I was having breakfast at Eggs in the City (which was pretty good...two Yelp reviews in one!) last Wednesday. When I got into my vehicle to go home, the battery had died. I looked to my left and there was Steve's just 50 feet away.I walked next door, within minutes they gave me a jump. A half hour later I had a new battery and was on my way. Out of curiosity I did some price checking when I got home and what I was charged was in line. Not that I would have cared, because they pulled my fat out of the fire and salvaged my one day off that week. A Festivus Miracle.
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November 2023 by Paolo Moretti
Steve’s automotive specialist did a major engine overhaul. The work completed, communication with the shop throughout the repairs, and use of a loaner car went really well. They had been highly recommended by a friend and I would recommend this shop to others.
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November 2023 by Lori
Amazing service! From the customer service, to the evaluation of my vehicle, to the work and price! Great place! And the turnaround time was within 24hrs! Incredible!My coolant leak was found and fixed completely! And then they gave me a suggested service report with no pressure to complete anything. But nice for me to budget maintenance in the new year! My vehicle has 230K+ miles and they were honest and fair with service and price! Highly recommend! Toby was awesome to work with! The other place I’ve tried in the past and liked, was just too busy and too long of a wait to get in. I’m thankful Steve’s Automotive got me in fast and I was very impressed with this service!
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November 2023 by Mary Kaelin
Loved having my car’s oil changed at Steve’s. They got me an appointment within a day and even accommodated me bringing the car in early when my schedule changed. They were so friendly and polite and did great work. I will use them againService: Oil change
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October 2023 by Ben Tibbs
Was going over a pass from Heber City to Park city and noticed a lot of coolant in the engine compartment. Ultimately the weekend was coming and I needed a new water pump. These guys got me in and out in one day and were really helpful. I was able to make my way home to Washington state with no further issues. A big thank you for your hard work, and customer service. Very professional. If I lived in the area you all would be my new go to shop.Services: Auto water leak repair
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October 2023 by Ryan Shepherd
I had just moved into the neighborhood close to Steve's Automotive and I was wondering which auto repair shop is the one that will take care of my maintenance and repair needs and treat me right.After only being in the neighborhood for a few days my vehicle had an urgent repair need. I called Steve's and they quickly helped me get a tow truck, get my vehicle to the shop and diagnosed the problem. I've done enough engine and maintenance work to know when I'm being treated fairly and the right work is being done. They were spot on, did the work at a fair price and had my vehicle back to me quickly.I've seen both the positive and negative feedback posted and I have to tell you I don't get where the negative feedback is coming from. Toby and the crew that helped me were nothing but professionals and provided top tier service. Don't hesitate to use Steve's Automotive when you have a repair or service need.
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October 2023 by john Johnson
Steve's Automotive is excellent. They have a friendly and knowledgeable staff. They were very thorough when I went to get my oil changed. They took the time to show me other issues with my car that should be addressed but didn't pressure me to have them fixed by them. I highly recommend their services.Service: Auto maintenance
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October 2023 by Utah F.
Overpriced. There is something going on here. I have taken my vehicle to Steve's twice in last 2 years. Both times the costs associated with repairs have seemed way inflated for labor and parts. I honestly don't see how they stay in business. The fair: easy to deal with, professional over the phone. The real: costs don't match up and I won't return here.
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September 2023 by Scott
When you take your car in for a simple oil change and have to tow your car away you are dealing with bad mechanics and or an extortion operation. Took my car for an oil change. Toby the salesman called and said “the last place that changed your oil over tightened the plug bolt so it stripped the oil pan.” He said I had to pay $750 for a new oil pan. I asked if it could be retapped. He said “no there is not enough material.” I said I could not afford it and that I would have to tow it away. While waiting for the tow truck we took in a $3 bolt with the same threading that was longer than the factory one to reach higher threads. He said “it wouldn’t work.” We towed it home. I put the new bolt in. It worked perfectly. To recap they stripped the oil pan threads(most likely used an air gun to put the plug bolt back in). Would not take responsibility for something that was obviously their fault. Then had the audacity to ask me to pay for a new oil pan. Which btw was $300+ more than other shops I called about an oil pan replacement. Truly an unbelievably horrible experience. Look forward to the owners gaslighting response.Service: Oil change
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September 2023 by ed peterson
I was recommended to Steve’s Automotive by a trusted friend, and I’m very glad that he didToby took great care of me. There were some tricky things to be looked at on my car and I feel he was very fair and very quick in response time. I will definitely be coming back to Steve’s Automotive and telling friends about it.Services: Air & cabin filter replacement
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August 2023 by Amy Wieloch
The first time I used Steve’s I rated them 5 stars. This was my second time and it was very disappointing. The communication was terrible. The first time I took my sons car to them, they called me to discuss the issues and walked me through everything. When the car was finished they called. It was smooth and a good experience. So good that I returned. Second time I just got emails of the recommended service. No phone call. No explanation of anything. Not my favorite but ok, fine. We brought the car in on a Thursday early afternoon. On Friday at 5:00 I still hadn’t heard from them. When I called they said the car wasn’t done and that they were closed on weekends. So they were planning g on closing for the weekend, and keeping the car for two more days without even a phone call. When I told them this wasn’t ok he said he’d talk to the mechanic. He came back to the phone and, miraculously, the car was finished. Maybe they were going to call me? But it was 5:00 on a Friday and that’s when they close so I’m guessing not.It was just such a different customer experience than what I had experienced the first time.
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August 2023 by Casey Z
I came in asking them to look at my engine mounts, and they told me they were totally alright. They then quoted me over 2500$ to fix my exhaust heat shield, in which is a quick easy job. My engine mounts were bad by the way. They were working off my arrogance and I recommend not going to this shop if your looking for honest work!
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July 2023 by Jake N.
funny he try's to fix all the bad reviews but none them have been taken down for a reason don't go here
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July 2023 by Rachael Iverson
They were really awesome. Something my dealership couldn't figure out they had taken care of in an hour for less money. I will be going back to them next year for sure.
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June 2023 by Seth Harrison
The guys here were great!!!!! I was in a pretty tight spot and they worked with me and did everything they could to help! I would definitely recommend Steve's to anyone and I will absolutely go back!
