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February 2024 by j vanderslice
Lessie was extraordinary. He helped get my account problems. So much better than the customer service. This is the BEST!
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February 2024 by Douglass Clapp
Lessie helped me get a new phone set up when my previous one had a screen crack that I could not use it and need it for work. He went above and beyond and made sure that my plan was correct and even though I had a super old one made sure to get me all set up with a better one that saved me money. I have been to other T-Mobile stores in the valley and this store was the best one I have been too!
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February 2024 by Anita Leong
Switched phone carriers and LESSIE was awesome! We are dinosaurs with technology and Lessie could not have been more professional, patient and kind. Truly a fantastic customer experience!!! I would give Lessie 10 stars if that was an option.
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February 2024 by Rusty Carson
3 guys there all unprofessional D bags
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January 2024 by KRISTI andersen
Lessie was so patient and made our upgrade experience painless
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January 2024 by Lindsay W.
The best asset of SLC T-Mobile @ Foothill : Lessie!!! Lessie is kind, thorough, patient and dedicated to see the job all the way through. Lessie clearly cares about helping customers and good customer service is very hard to find…. Lessie delivers!!!On an interesting side note not related to Lessie: a tall slender man with dark brown hair walked into the store, keyed in the code to the back room was was not seen for the entire time I was being helped (2 hours). It was obviously an employee and there were other customers in the store that were waiting to get help. Classy. Leaving oneco-worker on the floor to help all the customers while you hide out in the back room. This employee clearly does not care about helping customers and should be fired. I was in the store on 1/15/24 for reference.
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January 2024 by Rani McBride
Great service from Lessie. I appreciated his patience and knowledge he displayed! Very conscientious.
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January 2024 by Kathleen Zeitlin
Lessie was extremely helpful (a lifesaver!). He spent all the time we needed to resolve our problems with an app. And also left us with a screenshot video with instructions! He was so professional and also so kind.
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January 2024 by Dustin Leslie
Brock went above and beyond to help with a billing issue I had. Highly recommend - thank you Brock
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January 2024 by Orfeo Kostrencich
Lessie was great to work with. He's friendly and cares about the customer.
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January 2024 by Christi Tufts
The staff was very friendly and helpful!
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November 2023 by Miss Noelle
Very kind and helpful.
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September 2023 by Lori Mead
0 stars if I could. Arrogant, rude, condescending. I went in to get a new screen protector since my I pay for protection360. On my account, it lists that I’m covered for screen protectors. The kid at the desk would only tell me my “number isn’t in the system”. He finally explained that if I didn’t pay for a screen protector when I bought the phone, then protection360 doesn’t cover it. I became upset because of how condescending he was acting towards me. He did absolutely nothing to help, and just repeatedly told me he “couldn’t help me”. I would say find another T-mobile store, but I have yet to find one with any sort of customer service.
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September 2023 by Kim Gomez
Shay's performance was exceptional!!! She demonstrated extensive knowledge, a friendly demeanor, and valuable support. The time invested was absolutely worthwhile. She successfully resolved my network settings and so much more.
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September 2023 by Lori Mittan
0 stars if I could. Arrogant, rude, condescending. I went in to get a new screen protector since my I pay for protection360. On my account, it lists that I’m covered for screen protectors. The kid at the desk would only tell me my “number isn’t in the system”. He finally explained that if I didn’t pay for a screen protector when I bought the phone, then protection360 doesn’t cover it. I became upset because of how condescending he was acting towards me. He did absolutely nothing to help, and just repeatedly told me he “couldn’t help me”. I would say find another T-mobile store, but I have yet to find one with any sort of customer service.
