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November 2023 by Terri Margetic
HONEST! These guys could have charged me for a brake replacement but said they looked great and the noise I was concerned about was a pebble. Such a relief to find a place and people I can trust! My family will continue to take our cars to Cottonwood Auto Care.Service: Vehicle Inspection
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October 2023 by Tracy Anderson
Straight up ! Grew up around garage, cars and the personalities...Mark and John and the crew are "the real deal". If Mark says he will do it, it will get done correctly. Many many years of experience and real know how!!I highly recommend the guys and the garage!!
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October 2023 by Natalie_Joy13
Decided to try this place because I live down the street, and I was pleasantly surprised both by how quickly they called me with my initial quote, and how quickly the service was done. I have a jeep, so we all know I will be back in the shop pretty soon! Five stars very happy with them!
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October 2023 by Danny Loughery
I paid 900 bucks for new ball joints and swing arms replacements. This put my car out of alignment but they didn't offer to fix it or even mention it when I picked it up. For all the money I paid that rubbed me the wrong way, not great customer service guys.Service: General repairs & maintenance
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September 2023 by Jason Wagaman
The service here is impeccable, prices are better than fair, and they don't hem hawed around. I enjoy bringing my vehicle as well as any friends vehicles that I can.Service: Brake service & repair
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August 2023 by Dominic M
After Big-O quoted me a steep price for a repair, I was referred by a friend to Cottonwood Auto. In addition to the original repair, by the time I could take it in again I also needed new brakes and rotors. Cottonwood Auto did the original repair AND replaced my brakes and rotors for 1/3 of Big-O's quoted price! Car runs like a dream now.On top of that, Cottonwood Auto was quick (had my car back within 4hrs), no hassle, straight forward and pleasant to deal with. Can't recommend these guys enough, especially Mark at the front desk who helped me out. Not only will I be taking my business there from now on, but will be referring all my friends & family. I don't normally write reviews, but It's been a long time since I've been this pleased with an experience at the mechanic's. Thank you Mark & everyone at Cottonwood Auto!
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August 2023 by Mark Wilkins
Very friendly staff. I appreciated their honesty and it was clear they were not trying to nickel and dime me. They explained my car’s situation and what I might expect from it going forward.Service: General repairs & maintenance
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August 2023 by Kathleen Cullison
How completely refreshing to find a honest & professional machanic!!! Mark & his team are as good as my daughter said;O) Great to know there is a place I can go to so close to home, where I will get top notch care for my girl Ruby. Thank you Mark!
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July 2023 by Stacy Pierce
They won my trust!!! I have been at the same garage for 30 years. My garage was sold and the vibe totally changed. Fixed one problem and drove out with two others. What they were telling me made no sense. Took it for a second opinion and I now have a new garage. People that care, people I can trust. Thank you.
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July 2023 by Brendan Murphey
Mark is honest on what the conditions is and needs to be done or suggested. They keep you riding smooth. I have gone there with Subaru, Honda and Toyota vehicles 2017 or newer.Services: Air & cabin filter replacement
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June 2023 by Anna Lawrence
A mechanic you can actually trust?? Yes it does exist, and they work here. Mark and the team are so nice, the prices are fair, and they will never try to charge you for things you don’t need done (I’m looking at you dealerships). They work quickly and efficiently so you can get your vehicle back as quickly as possible. I’ve taken my Xterra in several times and have been satisfied each time. Seriously, take your car here.
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June 2023 by Tiffany Larsen
We took our van in to have the starter fixed. In the process Mark found our engine mount was broken and he repaired it on the spot. A total of two days between drop off and being fixed and ready to go. Mark was fast, reliable and absolutely reasonable with pricing. Thank you for honest and quick work!
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June 2023 by Jacob Streett
Mark always makes time for my repairs, despite my vehicles age and uncertainties. The trust he has earned throughout the years, has brought me back time and again, with multiple vehicles, sometimes even driving more than 8 hours just because I know I can trust the reliable and timely repairs. I recommend his shop to everyone that asks about an honest mechanic.
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June 2023 by Thomas Mason
Trustworthy mechanics. Need I say more?I’ve used Cottonwood before for a variety of services, this time brakes and rotors. Now, it’s the only place I’ll take my car.They are always priced more reasonably than a dealership (truly horrid experiences w LHM Ford downtown), and more importantly - each time I’ve gone to CAC, they have been generous with advice, and honest about what repairs are needed, and which may be superfluous (after being pressured by dealerships to add unnecessary repairs).Cottonwood is focused on the safety of the vehicle and satisfaction of the customer, and at the end of the day, that’s all that matters.Services: Brakes
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April 2023 by Clay Andrus
Great customer service. Shot straight on what needed to be done and price was reasonable and as expected. Definitely plan to use Cottonwood for all of my auto care needs.
