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March 2024 by Alex Boman
Fantastic location, easy to work with and kind employees, wonderful experience all in all.
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March 2024 by Neryssa Paige
I love this UPS store. The employees have always provided excellent customer service. Roan helped me with a book project last weekend. She was so efficient, patient, and kind. I hope UPS values workers like Roan.It is rare to find such a high level of customer service. Thank you!
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March 2024 by Jenn
Chase & Mallory are great! They are super helpful and kind everytime I come in. It makes shipping packages so much easier and quick!
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March 2024 by Cathey Lukes
3/7/2024 I want to make it clear the employees at this store are exceptional! UPS Corporate sets the rates, which have increased by 2-1/2 times despite an operating profit of more than $2 billion. USPS still refuses to provide any tracking information from store pickup to the destination city. I spoke to a USPS Consumer Affairs man in SLC, he was defensive and wouldn't take responsibility for the lack of updating their system once it's picked up. The system reports label has been created, waiting for package contact origination provider for questions (they don't get info either) despite packages picked up by USPS.3/6/2024 - I received a notification from USPS this morning the package will be delivered (I-80 through Donner Pass closed for three days). The lack of a paper trail between these two is appalling. This UPS Store wanted to charge me over $100 to ship a package with tennis shoes and a small manicure kit to Sacramento and the only reason I shipped USPS.3/5/2024 - For the second time in the less than a year, my packages were lost. The first was shipped UPS to Boise, ID and the second (to Citrus Heights, CA) on Friday, 3/1 @ 11:00 am. Because of the criminal rate now charged for UPS, I was going to leave and go to USPS. The man told me they can ship USPS. I shipped USPS Priority Mail and the package is missing. Today, I called the UPS store three times and got no where, contacted USPS online, by phone, and by phone on another number. They finger pointed back at this UPS Store and claim have never received the package although a label was created. The last person (said she was the manager) I spoke to at this UPS Store claimed it was picked up but they don't have a receipt that it was. So now, I am out the RIDICULOUS shipping charge of $35 and another more than $100 of birthday gifts for my daughter.
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February 2024 by Peter Kfoury
Fast and efficient
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February 2024 by Caitlyn Parsons
Printing service is clutch!
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January 2024 by MAVRICK UNO
Dropped off an Amazon return.
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January 2024 by Stacy Harwood
Quick service.
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January 2024 by Rishi Ramesh
Quick and excellent service. I was able to collect my bestbuy order from this access point easily
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December 2023 by Joshua Tucker
Excellent service at this location!
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December 2023 by Allison Coffelt
Great customer service. They helped me track down a package.
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December 2023 by Lavarro Greer
Everyone at my UPS Store in my area always delivers impeccable customer service. Their patients and willingness to help troubleshoot any problem is a blessing.
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December 2023 by Ashley Walton
I've used quite a few printing and shipping places around SLC, and this one is my favorite! I always receive friendly, speedy, helpful service.
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December 2023 by Natalie Morrison
They are extremely helpful and friendly at the store. I was able to print out a document with no hassles and trouble, and was given one of their free folders to hold it in. Thank you so much for your help!
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November 2023 by M.J. Fields
Dropped off an Amazon return, super simple. A little hard to find but I moved the entrance pin, hopefully that will help. Convenient downtown location. No complaints.
