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March 2024 by Caitlyn Parsons
They told me they can’t print out digital USPS shipping labels, it was pretty funny.
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March 2024 by Linda W
Mail delivered on time for over 30 years, friendly efficient clerks, best shop in the city.
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February 2024 by Michael W
a package says was delivered to lockerbox. Called and got a research ticket put in. After talking with the postal carrier they called back. I was unable to answer a call so they left voicemail. Voicemail said "We talked to the guy. He doesn't really remember. However, we feel CONFIDENT. That it's going to show up. So I'm going to close your ticket. "...it never did delivered. Also it had been insured...so not sure how that works.
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January 2024 by Taivan Ariunjargal
Seems like it's always short-staffed. Wait time is too much, and there’s always a very long line.
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December 2023 by Payton Thurston
Thank you for the hard work you and your drivers do to deliver much needed gifts and mail during the busy holiday season! praying for safety in your travels and doings!:)
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December 2023 by Daniil Oxyuk
Staff is so incredibly useless. Unable to complete proof of address change, was told to go to my closest USPS as if that would change anything
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October 2023 by Jarek Erznoznik
Lady who helped me here was very friendly and understanding. I had never done a money order before and she was very helpful. Their card reader had an issue and she still made sure to get me taken care of.
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July 2023 by Scott Aberegg
USPS lost my wife's iPhone that my elderly father shipped her after she left it out of state. He filed all these cumbersome claims via USPS system, then gets a call from Jason Duke at Sugarhouse Post office who basically berates him and yells at him for emailing. My dad's like, "Bro, YOUR system - the USPS system - emailed you about my complaint." He was rude and totally unhelpful, adding insult to the injury of my wife's lost phone and the 2 weeks we spent trying to track it down. Sad that Mr. Duke is the best they have to put in charge, because I'm sure the hostility trickles down to everybody else.
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July 2023 by Daphne Bliss-Rosval
there was lots of parking and multiple friendly helpful staff
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July 2023 by Maria M.
Good location, lots of parking, you have the option of mailing boxes and larger packages if you go inside. I haven't experienced staffing here, but not all post offices have the aforementioned options.
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July 2023 by Katie W.
This post office is conveniently located in the heart of Sugarhouse. The service is fast and the employees are friendly and helpful. Dropping off mail or packages is a breeze, and the mailbox is emptied frequently.
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July 2023 by Samantha Mendez
The lady that helped me had such a nice calm energy about her. Good customer service
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June 2023 by Samantha Men
The lady that helped me had such a nice calm energy about her. Good customer service
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March 2023 by Cho BaiDen
Lazy mail deliveries. Instead of trying to deliver anything, they leave a re-delivery notice. After a while, the mail gets sent back to the sender. Also they will just set as "No Access to Delivery Location" even though the security camera show that they did not even attempt to deliver.
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December 2022 by Tara Kellie
Bought the biggest P.O. Box they offer, I end up waiting 45 minutes-to an hour just to get a package. I’m so frustrated with my experience, especially paying for something. There needs to be an “express” option for those paying a subscription for a PO Box, just something to make the process more timely. Right now the process is awful.