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December 2023 by Haley Money
So there’s this guy that works in here named Bill. I wore a shirt with something inappropriate on the front the last time I was in here which I’m allowed to do. I’m an adult. I came in here today to drop off some packages only to be belittled by this man for him to just be so petty and rude. I was just trying to put some packages in the mailbox and he had the audacity to talk to me like I was wasting his time. If you don’t like my shirt dude that’s on you. you don’t have to treat me like I’m any less than you. If you hate customer service so much, maybe you should’ve retired when your time was up half a century ago.
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October 2023 by Zach Slater
Not sure his title but Aaron on the customer service side of things or that helps with parcel lockers is great, so helpful and got my broke locker fixed and my packages that were stuck in there out the day after he said he got a ticket in for it. Thank you!
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October 2023 by Gabriel Johnson
Just had a mail-lady walk up on me and start yelling at me. Very unproffessional.Van Number was 9210431.If you see her. Beware, short tempered and foul mouthed.
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August 2023 by McDonaldZ- Sprite
Glad I got to deal with Ezra. Dude is very friendly and Customer Service oriented.
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June 2023 by Amadeo Escobedo
The fact that my package can get there yesterday but I can't pick it up, combined with it opening so late at 9 am, only making it open during work hours, is this places downfall. My routes delivery driver though is amazing, hes extremely helpful and he should be paid more.
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March 2023 by Chelsea Ann
Been to this office a couple times every time I come hear the same lady is so rude the way she speaks to people is so incredibly rude I always want to say something to her but at the same time I just want to leave as soon as possible to get away from her
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December 2022 by Adam M.
Would give zero stars if I could. I have had so many delivery issues with this post office. The delivery guys leave mail in wrong mailbox weekly. I get things I ordered sent to USPS and know that there will be problems. Cmon if job is too hard then get another one not so complicated and as far as USPS in general we don't need this horrible service anymore.
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December 2022 by Chelsea Williams
Wondering why I'm getting my mail at 8 pm every day or sometime not at all .
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November 2022 by Aaron F.
This is a trash location, I have construction in my driveway and apparently the mailCourier decided that my place was vacant because of it and returned a months worth of mail. When I finally get a callback from them they said that everything has been sent back to senders instead of having it on hold as their customer support rep told me. The reason why it's a big deal is because I had to renew my passport so that way I could travel with my grandma back to her home country because she came here to chemo treatment for her cancer. She had to travel and left and now I'm stuck because everything was returned back even though my mailbox was visible and accessible the whole time. I paid for it to be expedited to avoid issues, and now I am out money and time and I have to contact not only the state office for my passport but a bunch of other places because the mail courier decided to make a decision without knocking on the door and checking if people We're living at the location which clearly they are!!!!! It didn't let me give them zero stars because they don't even deserve a 1 star. And the supervisor I spoke with provided no options besides sorry we will make sure you get everything moving forward. If I had the resources I would seek compensation from them either the nice way or through legal channels, this is ridiculous
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November 2022 by B. Murphy
I bought stamps, the computer delivered said stamps.
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May 2022 by Adis Kovac
1 person working is insane. To wait 15+ minutes just to drop off a package is crazy
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February 2022 by Dezeray Kowalski
I was having delivery problems where my package kept going in circles to the wrong post office. I called here and Chris helped me figure out what was going on. They personally monitored my package and made sure it was sent to the right post office! I'm so impressed with how willing to help Chris was, thank you!
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January 2022 by Jim Sefandonakis
Love this post office, great staff and they always get my packages to the destination on time!
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November 2021 by Cassandra Martinez
Can never deliver packages to the right address and prolong delivery as much as they can.
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April 2021 by Dana Walton
I was getting the runaround from the main USPS contact number for almost an hour on the phone.. They finally told me that I had to go in person to the Cottonwood Post office. I arrived expecting to do battle to get my needs resolved. O my Gosh (as we say in Utah) Mike the supervisor was AWESOME!!!! He jumped right on the issue and had it resolved within minutes. I was impressed. Way to go Mike!!!
