-
January 2024 by Jennifer Jepson
We just opened our business account with Utah First Credit Union, Katie was absolutely amazing. She was so helpful answered all over our questions and was great with communicating with us throughout the process. I'm giving 5 stars today because of her! Will see how banking with them goes, so far so good tho.
-
January 2024 by Thomas Bath
Had a wonderful experience opening a new account for my 9 year old. Jess, at the downtown branch, offered amazing assistance in getting all the details sorted. She even followed up to make sure everything worked properly after I’d left. Great place to bank.
-
December 2023 by Kyle Cabell
It was a long process getting my auto loan through all the way (my fault lol) but David worked perfectly with my schedule and was very patient and helpful all the way through the process. This will be my 3rd auto loan with UFCU and David made it all the better reason to keep using Utah first. Looking forward to the future!
-
December 2023 by mitika C
Adriana helped me with securing a vehicle loan and to my surprise it was the smoothest process I've experienced so far. The response times were very quick and any questions I had she responded very quickly. I am very happy with the service I recieved and will recommend to anyone that asks me for a service of this sort.Thank you Adriana.
-
December 2023 by Nikolas Martell
My representative, Jess was absolutely fantastic in helping all along the way! She made sure to be available and able to answer all my questions. She was super knowledgeable and helped get everything set up even before I went in to finalize my loan which expedited the process. We need more hard workers like her and I'm super grateful because it can be daunting sometimes but this was surprisingly easy.
-
December 2023 by Maricela Zavala
We just opened a new account and our experience has been wonderful!! Addy and Carly were so helpful, going above and beyond past office hour’s to help me set up my online account access. Would highly recommend Utah First Credit Union for your banking needs.
-
November 2023 by Nathan Pardo
Awesome experience! Jess with Utah First Credit Union did everything nice and easy for me to get a car loan. It was pretty straight forward, and when it was time to fund the loan there was no hassles. This has been the best experience I have ever had with bank/credit union (rate thing to say).
-
November 2023 by Joe Rogers
Absolutely the best experience I have ever had getting a loan. Sarah is a hard working individual who had to wait for me, and each time I got what she needed she was on it. She is very kind, patient, professional. In fact my experience was so good I ended up switching all of my loans to ufcu, better interest rates and super easy auto pay. I will say this, if every loan place, bank, or credit union had a Sarah business would be tripled. Sincerely Joe Rogers
-
October 2023 by Kent Norton
I can't say enough good about Hector Morris and Kacie Coppolechia at Utah First C.U., their handling of our new mortgage loan was absolutely superb. We gave them a difficult timeframe to work with, and some other challenging details -- they breezed through it, and we closed right on time. Friendly, helpful, prompt, professional -- every step of the way. 5 stars, A-plus!!!I'm a customer for life.Kent Norton
-
October 2023 by Bev M
We purchased a condo out of state and Utah First handled the initial earnest money and the final funds transfer in a professional, fast, and friendly manner. Other than one phone call (which was done to verify my my identification) all my communication with Utah First was done on line through “messages” on their website. So easy! Thank you!
-
September 2023 by Heidi Davies
My experience with Utah first Credit Union getting an auto loan was so fast and easy! Jessica Reyes made it such a stress free and easy process!! We will definitely be going through Utah First Credit Union for all future loans because of Jessica!!! Thanks for a great experience!
-
September 2023 by Jacob Gray
This is an amazing company. Any company that would adopt texting into their communication is a company I want to work with. I’ve had so many good experiences communicating with the bank and I get to communicate via text on my timeline and it really works great.I just walked in and got a replacement card printed out, no waiting 7-10 biz days. They just print it out and handed it to me. I love this bank ?
-
September 2023 by Michelle Mayo
Sarah was absolutely AMAZING! She was patient, and professional with explaining things to me. She’s great at multitasking and her communication was on POINT! Very kind, and impressively good with getting everything taken care of fast. This is my first time purchasing a car and getting a loan, and Sarah has the heart of gold to help me understand the process. Simply the BEST customer service experience I’ve had. Sarah deserves a raise and WAY more than 5 stars! I’m blown away with her work ethics.
-
September 2023 by James Rixe
Jess was phenomenal. Utah First was phenomenal. I felt like a person instead of a number. The rate they offered me was fair and Jess made the process so stress free and easy- making each step clear and understandable. I've been with Chase for 20 years and I'm seriously considering taking my money out of that account and continuing my banking with Utah First Credit Union. Thank you, Jess. You have more than earned my business.
-
September 2023 by Rusty Powell
I had a great experience with Utah First Cresit Union. I applied for a car loan and had limited time to get the loan in order to secure the vehicle purchase. David J was able to get me approved and financed in record time and walked me step by step through the loan process to get the car I wanted. I would recommend that any one who wants professional service and courteous handling of your loan to not consider any other Credit Union before going to this very professionally handled Credit Union. I will be definitely be moving all my banking to this credit union because of this experience.
