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February 2024 by Mustafa Akbar
The 1-2 star reviews for this location are completely justified people!. I typically refrain from leaving negative experience reviews for businesses, but my recent experience compels me to share.This particular Walgreens location should honestly be closed. I went to drop a FedEx mail, and I found myself standing unattended for a solid 10 minutes despite the store being empty. When an associate finally came around, their demeanor towards me, made me feel unwelcome and as if I had inconvenienced them by being there. It was a thoroughly uncomfortable experience that made conducting my business difficult.Please avoid the women with grey hair! I believe she is stationed at the Photo/Mail desk.Also, if you're dropping a FedEx package, please avoid this onsite location! They are not familiar with certain FedEx shipping services (SurePost), and will leave you disappointed. Just go the FedEx Store that's nearby this site (---3330 S 700 E)Management, please take note and address the shortcomings in your customer service.Thanks!
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January 2024 by Syrena Hansen
Whomever was working the photo area today was very rude to me. I was frustrated, the photo i needed to print wasn’t showing on the computer but others were. As i kept trying, the girl working the counter said “it doesn’t work if you hold your phone,” in a very rude and condescending tone.I had my phone in my hand to disconnect and reconnect it, trying my best to fix my issue. I explained that the issue wasn’t the connection. She put her hands up defensively and said she was “just trying to help.” It was clear she wasn’t paying attention to the situation, she was busy talking badly about other customers with another employee. It was unnecessary and rude, especially around the holidays.
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December 2023 by Kristy M.
We have been using this Walgreens location for over 10 years for our family of four. Sometimes there is a wait, but all of the pharmacists are helpful and willing to research issues without complaint. I love refilling my prescriptions on the app, too.
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December 2023 by Heidi Poulsen
Slowest incompetent pharmacy
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December 2023 by Patti Ronnow
It is impossible to get through the phone system to talk to someone about a prescription. I get put on hold with the lame music on a loop and then it rings through to someone and is picked up and I can hear people talking but then the call goes back to the music and I can never talk to anyone. This has been going on for about a year and I have had it. I’m moving all my prescriptions somewhere else.
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November 2023 by Goldie
I was visiting my mom from NYC and had to go to Walgreens and pick up some medication for her. The pharmacist I dealt with was Stuart. He was absolutely amazing and extremely helpful not only to me but to every customer.I have been in NY for 34 years and have NEVER experienced such excellent service. In fact, I have stopped going to Walgreens and CVS in NY because the service is so horrendous. I would rather wait for mail order rather than deal with any of the pharmacists or pharmacy technicians in NY.I wish there were more people as nice and pleasurable to deal with as Stuart was. Walgreens at 3291 South Highland Drive is extremely lucky to have Stuart!!
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October 2023 by Mark Tucker
Yeah don’t bother making an appointment for a flu shot here. You show up on time and see the 20 people waiting for the shot that didn’t make an appointment and the tech tells you they’ll try and squeeze you in..Squeeze me in? Why the af did I make an appointment 2 weeks ago?Seriously go anywhere else. Walgreens a joke.
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October 2023 by Brennan Payne
Had a vaccine appt scheduled out 2 weeks. Arrived day of appt and sat in line 35 minutes before they told me they hadnt had that vaccine in stock in weeks and I "shouldn't have been able to schedule." No apologies or anything. Just a blank state until I left. Most unprofessional pharmacy I've ever seen.
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September 2023 by Alterd Nexus
I visited this store after moving to the area, (social media influencer/reviewer/streamer) the staff was friendly, knowledgeable and the pharmacist was able to answer my questions about my meds. I will definitely be coming back.
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July 2023 by Eric Sales
Terrible experience. I ordered a vital prescription after surgery that was urgently needed to aid in recovery and prevent infection. I called four times to express the urgency of this script and was assured the medication was being filled. When I arrived for pickup, I was told to wait, and waited for 25 minutes. Then I received a text from Walgreens that the med I needed was unavailable. If you NEED your medication, go literally anywhere else. The negligence and lack of compassion shown by this location and their staff was impressive.
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July 2023 by J MH
Doug is the only good thing about this location. Actually, the new makeup consultant is great, too. The rest of the staff are hit and miss. Some of them are really trying their best to work in a place they all seem to hate but Kelly is reason enough to put me off from shopping at any Walgreens. She is moody, rude, and CONSTANTLY put out. I dread when she’s at the register. It is literally a painful experience to be forced to interact with her.
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July 2023 by Stephen
I just visited this place and was accused of shoplifting because I opened a candy bar on the way to the pharmacy register. For the ugly old woman who harassed me: Shoplifting is when you take unpaid merchandise from the premises and nothing more. This lowlife falsely accused me of theft twice. I'm making a point not to come back here again.
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July 2023 by Cantara Bella
There are some miserable people working here. I asked a store clerk if she could help me, and her reply was a giant "What" with wide eyes and huffy disposition. The store was empty, there was no line, and she was short and unpleasant the entire time. Avoid this location if at all possible. Immense disregard for customer's experience.
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June 2023 by Lindsey Smith
Four hours. Four hours to fill a simple prescription for eye drops. And don’t even try to get anyone on the phone. I’d hate to know what would happen if it was a medication that was desperately needed. Hindering a patients ability to start an antibiotic course is an interesting move on the part of a pharmacy. Do better.
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May 2023 by Ember M.
This is NOT the first time that I've done a store pickup and this particular store has pulled the incorrect items, even through the store HAD THEM IN STOCK. I do NOT have this issue when I have happened to be near another store and done pick up. So, I had to walk inside, with a broken foot to exchange the items. When I went in, the cashier said he can't exchange them he has to return them then I have to repurchase them. I asked if we could just put the refund on a gift card so we could turn right around and repurchase them instead of waiting days for the refund to go through. Well, the cashier refused to be accommodating and told me no and processed the refund anyway without my consent. I'm sorry?!?! This is YOUR store's error and you are going to be like that to your customers? This has gone on far too long. Not to mention, the older, grey haired lady that normally works mornings is a complete bitch to everyone. I don't know a nicer way to explain it. Cause she is NOT nice. I cringe when I need to go in there in the mornings because I dread having to deal with her. I've only been going there because it's close to home. I guess I'll be going a store a little further away because I refuse to be treated like this. We're not dealing with rocket science...it's complete laziness and lack of respect for the customers. I'll go elsewhere, thanks.