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December 2025 by Puni Loke
Pharmacist Nancy in your store today was exceptionally great, did amazing job and kind . Please send note her supervisor . From
Dr L.
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July 2025 by Thomas Chippindale
Never go here for passport photos! Last time I got passport photos they were rejected for poor quality, this time they didn’t crop the digital image, what they sent showed everything including the shop wall. I phoned the shop, asked them to crop photos and resend, they say I have to back to have them taken again. Not impressed!
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April 2025 by Ashley Gardner
I consistently receive great customer service from the pharmacist and pharmacy technicians. We moved away from this location, but have kept our medications here because of the exceptional care and personalized service.
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September 2023 by Cate G
Do not bring your film to be developed here. They advertise everywhere that they develop 35mm film, but they took mine and sent it back with no explanation as to why, and didn’t notify me at all. I had to call them for weeks to see if anything was ready for pickup, and all I got was what I believe is the film undeveloped, but I have no idea. The employees know nothing about what to do about it (both when I called every week for the last month about where my order was, and when I just received a crinkly bag with no information back) which I blame the company for, for underpaying and under training them.
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May 2023 by Austin Nielsen
Person we had an issue with: The dark haired girl with an AirPod in and a nose ring at the pharmacy about 15 minutes ago. Current time and date of writing this is 5:38 and May 4th. She couldn’t have been and looked less interested in her job. She has no form of pleasantry, doesn’t seem willing to look into things or help when an issue arose, so the pharmacist ended up helping. I don’t know how it’s allowed to have an AirPod in at work anyways, especially when talking to customers. It makes you seem like you have no interest in listening to the customers. In addition, her tone was not very nice. She wasn’t mean, but she wasn’t very friendly. She asked what my girlfriends name was and she told her her first name, then she asked for last name too so she told her… then she asks for first name again too. Like how uninterested do you have to be to not remember what someone just said to your face. Not a pleasant experience.
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April 2023 by Holly Taylor
My husband and I are done shopping at Walgreens. It’s my body, my choice!!! Big pharma giving into fascists will only hurt them in the long run. Respect a woman’s existence or expect women to shop elsewhere. It’s that simple.
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December 2022 by Melisa Eastman
As many other reviewers have mentioned, their photo center is very unprofessional. I ordered same day photos on a Thursday and never received an email/call that day so I waited 24 hrs. When I called, they said they were out of paper and my order wouldn't be ready until Tuesday. I waited patiently until Tuesday, still no update. If I didn't call on Wednesday I wouldn't have received a notification that my photos were ready.It doesnt stop there, once I get to this Walgreens to pick up my order which contained photos and one magnet. They had not done the magnet, they had printed it out and it was a photo instead of magnet. So I had to WAIT at the store until they made that photo a magnet. I will definitely be ordering my photos elsewhere. Solely because of the lack of professionalism. All they had to do is CALL. They dont even care to do that, the rest just adds to the frustration.
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December 2022 by Jennifer Ficklin
People Sit in their drive thru for over 30 minutes waiting for prescriptions to be filled instead of coming back through the line! People need to call in their prescriptions and make sure they are ready prior to going through the drive thru!!!!!
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November 2022 by Taylor K.
I also have to wait 45-an hour to get helped at the pharmacy. Tell your doctor to send your prescriptions somewhere else!
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October 2022 by D Thompson
Prices seem higher & selection limited. But pharmacy was nice
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September 2022 by John C.
"We're understaffed, and our phones are broken and keep cutting people off" was what I was told when I went into the store after 2 days of being on hold for over 20 minutes both times with nobody EVER picking up. The 2nd day was to confirm they had the new Covid-19 ba.4 & .5 booster. I got someone and asked if they had it and she asked me eligibility questions then put me on hold. Why she didn't say they didn't have any I'll never know. This store is a joke. They should close permanently until they can run it properly and fix their phones. BTW, when I went in I expected it to be very busy...it was not. There was NOBODY there. No line and nobody working at the counter. Still had to wait over 5 minutes to speak with a person to ask a basic question of "do you have the new booster". Just a pathetic failure of competence and caring.
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August 2022 by Isabel L.
Walgreens downtown SLC on 500 east has been a huge disappointment everytime I go there. I kept going due to convenience and location. The pharmacy never answers to talk to a tech or pharmacist. They pick up just to put you on hold. First time 18 minutes 2nd time 36 minutes. Kent the manager and Jenna the Assistant manager are of no help. When I tried to talk to them both claimed to be walking back to pharmacy and get me someone and Kent assured my RX was cancelled then that afternoon I was still getting automated calls that my RX was ready for pick up. I called and spoke with Jenna and she kept me on hold 23 minutes. Horrible customer service. Dirty store inside and out. I've transferred my RX and will go out of my way to never return
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June 2022 by Chris
Manager wouldn’t price match their own website. Crazy bad customer service
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May 2022 by Shelby L.
Their system was down so I had to pay an extra $3 for my item. Why even bother being a rewards member if you won't get the rewards? The cashier didn't override it or even try to use a different register. Made my already bad night worse :(
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May 2022 by Kim Grady
Terrible store experience. Does not take responsibility for actions when their employees make a mistake. DO NOT order photo goods from this location. Would rather destroy a perfectly good product than admit their mistake and not charge the customer.
