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January 2023 by J B
The new rims and tires really made my Jeep a lot more impressive. It's like a whole new car! I came with a model of rims in mind and Mike helped me pick out some tires with the qualities I wanted that fit my budget. I very much appreciated having a local expert that could answer my questions, guide me through the process, and basically just take care of it for me.
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September 2022 by Brett Mathison
Mike is the best. These guys have helped me so much finding odd tire sizes and have refinished many wheels. Always easy to work with. No drama. Just a good, get-it-done attitude. I always recommend Wheel Werks for any sort of wheel repair.
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August 2022 by Jon Umina
Wonderful experience. Dropped off a motorcycle wheel for repair and they had it done the next day for a very fair price. Couldn't be happier!
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April 2022 by Jaren T.
The customer service is horrible here. They seem like they don't even want to work with you. They just rush you off with no human aspect about anything. Just do yourself a favor and go somewhere where you'll, at least, feel valued in someway when spending your hard earned money.
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March 2022 by Todd Copeland
Took my alloy wheel in for some repairs to a slight curb rash. They repaired it and rebalanced the wheel/tire. was done _very_ quickly. No matter who close I look, I cannot see the prior damage or the repair. Might as well be brand new.
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December 2021 by Mark Thompson
They have wheel adapters in their showroom, I guess they fit them, but they have no interested in taking the adapters off, to go back to factory original wheels. Really disappointing customer service, blunt, no, can’t help you with that.
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November 2021 by Amanda Bock
I hit something on the freeway in the BMW M4 that my fiancé had just bought a week prior. Took it to the tire shop to find out that I totally bent the inner part of the wheel. I about cried knowing how expensive BMW wheels are. Wheel Werks fixed the bent wheel that’s pictured in less than 24 hours for only $220. I am beyond relieved and pleased with their service and skill. I am no longer in trouble with my fiancé!!! Woohoo!
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July 2021 by Clifford L.
The hopelessness nearly began to set in until we drove into Wheel Werks. Kelly and his team were able to fix our rim that seemed to be dented which caused our tire to lose air on our road trip to California that started in Chicago! We had to change the tire in the middle of nowhere and drive on the donut until we made it 30+ miles back into town. The guys at Wheel Werks took care of us in an hour for the most reasonable price and sent us on our way. Your service won't be forgotten. Thank you so much for what you guys do.
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July 2021 by Emily P.
My boyfriend and I are traveling Chicago IL to San Jose CA when we ran into tire issues that we didn't know prior to the trip. The guys in the shop were great and helped us out immediately. Very knowledgeable and professional. They were also super sweet to our pup.
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July 2021 by Sean Good
This was the only shop I could find in the valley that could/would repair my dented motorcycle wheel. Fast turnaround, fair pricing, and the wheel rolls as good as new. Two thumbs up
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February 2021 by Micah Kelly
Always great, timely service. 11/2019Returned to change to a different color 11/2020Still a high quality product for a reasonable price. My experience wasn't without issue. 45m After picking up my wheels, my wife noticed a hard edge on the surface between the the lug nut and center cap. Running her finger along it was enough to pull up the finish a little. It was clear the surface would chip. I immediately called Wheel Werks to leave message notifying them of the problem. I explained I hadn't installed the wheels or the center cap; I only just arrived home They agreed to redo the wheel and at first speculated about the possibility of their tooling doing the damage.I picked up the repaired wheel 2 days later but was informed none of their tooling lined up with the damage. I said "well, I only transported the wheels. I hadn't installed anything to them." whether they meant to or not, I felt as though they were insinuating I damaged the wheel. This simply isn't true and powder coats are extremely durable.Still a 5 STAR review, but honestly, if you don't believe me, then insist I pay for the wheel. Please don't repair the wheel then take it upon yourself to suggest you know the real reason this happened. At least that way we can work out our differences rather than using passive language to get your point across. I installed the center cap on all 4 wheels without issue using a rubber mallet and a block of wood. I've done this multiple times. Keep in mind my last wheels also didn't have any issue. Finally, I brought the wheels to Wheel Works with the center cap on, if you don't trust your customers to install things properly, then change your policy to ensure the fault is on the proper individual.Been going to Wheel Werks going on 20 years and this has me questioning my return despite receiving a very good product throughout.
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January 2021 by Mohammed Aljuboori
Serious problem with unprofessional staff, I called to ask for wheels repair, he seemed to be bothered because i asked how much time it takes so i can plan a head of time, and then hang up on me when i asked how much it cost to repair one wheel!You can tell what is the level of service you will get if that is how they treat customers before even coming in.
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January 2021 by Jimmy Berg
Fantastic! Mike and team are the best by far.
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December 2020 by Kahea Clark
They continuously go above and beyond. They are knowledgeable and dedicated to their work
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November 2020 by Vanessa
Went into the store 10/30/20 with the intention of spending about $1000 on rims. The customer service there was Noll and void, and makes me question the integrity of the shop. I walked in wanting to buy the rims but also wanting to look at a catalog of some sort so I could pick what I wanted. I wanted black chrome rims with a little bit of red to match my red Ford fusion. They acted like they didn’t have very many to choose from, without even letting me use your catalog that another employee was flipping through. I was already a little agitated as I walk in withWith my two daughters and my mother. My mother was clearly standing with me at the counter, and the employee that was looking through the catalog that I was not allowed to look at after if we were together. Now I am not one to normally post to kind of review, but I am highly offended as I am of mixed woman, of Italian and creole dissent. And the woman next to me was Caucasian, I don’t know if others find that insulting, but it happens everywhere I go when my mother comes to visit me that people don’t believe she would be with me. So when they did that and then refuse the catalog I decided I would take my business elsewhere. Don’t judge a book by its cover he lost a very good customer buys rims quite often.