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November 2023 by Heidi Nay
REGARDING PARKING ONLY: Went to a show close by, used their parking... Took 45 min to get out of the parking facility. The pay system is terrible! It takes each person about 5 minutes to pay!!!
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April 2023 by Marie Mullen
Best word to describe is WORSE! I ordered some foreign currency for my family trip. The guy who works there that answered the phone, geez…was horrible. He sounds like he hates working there. So much negativity. Btw the 1st south main is closed. No sign to direct customers to their new location. Ugh.
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February 2022 by Stephanie Goold
This location is only an atm. There is no lobby option. That is closed.
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August 2020 by shawnthom90
It is absolutely infuriating that they will not do updates after hours, or even late at night. So on a Monday morning when it’s incredibly important to be able to access your accounts for the week, they run updates on their website and their app at the same time. Pathetic
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July 2019 by Gabe D.
My father banked with Zions so when I needed banking I started banking where he banked. However they don't treat people like they once did. It's profits first and at the expense of regular checking account holders like you and me. They charged me $161 dollars in fees in less than a week for have -1.00 overdraft fee. I hate Zions Bank with a passion because of their attitude towards customers and their unethical rates they charge for being overdrawn. The worst part is I've talked to the manager about it and he said there was nothing he could do, which means headquarters is the issue. I also asked him to make sure it never is allowed on my account again. We use technology all day yet they happily let your account be over drawn because that's where they make their most profits. I am closing my account and moving to Mountain America we're they treat people well because they know people are worth more than just good business.
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June 2019 by taylor putnam
This building is so fun to go in to! It is their first building ever & has a lot of the original work still. Staff is so sweet, friendly, & helpful! Love this branch.
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February 2019 by Katherine Mcbride
They refused to cash a large check from their institution. I even called ahead to try and schedule a time to pick up the funds. They refused to help me stating they "...did not have that much on hand." I told them to give me every penny they had, and then write a check I could take to another bank of theirs until I got all of my money. I threatened to post the entire story on facebook and... magically, they suddenly had all the funds available. Never bank here... ever.
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November 2018 by Gary Hubbell
REALLY LOUSY ONLINE BANKING PLATFORM: What a disappointing experience. I had heard that Zions Bank offered quality service, and so, starting my new ventures in Utah, I opened accounts with them. The Zions Bank online banking platform is mired in outdated 1990's technology, with a very poor interface and confusing and poorly planned programs. For example, I opened an account and thought all was well--until I tried to wire out funds from that account. NO! You have to sign paperwork to be able to wire funds, and they need "wet" signatures--unless you fax it in! What is more 1980's than a fax? Do any of you have fax lines? How is that a superior document to a scanned PDF? Yet they WILL NOT let you email a scanned PDF of the same document. What do they prefer? MAIL. How ironic is it to MAIL "wet signature" documents via US Post--guaranteed to be received in no less than 10 days--to the Online Banking Center at Zions Bank. In the meanwhile, I'm trying to wire funds to increasingly impatient customers, and trying to close multiple deals--with NO HELP AT ALL from Zions Bank. I was told that their IT department WILL NOT SPEAK WITH CUSTOMERS at all. That tells me that they are a lazy bunch mired in outdated technology and literally "mailing it in" to make a paycheck. Frankly, THEY SUCK. If you're trying to do your business online, I have a strong suggestion to take your business elsewhere. If I had known this, I never would have opened accounts with Zions Bank.
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December 2016 by Brandon Christensen
Fantastic ATM!
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November 2016 by Max Bradley Adams
Pretty, historic building
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July 2016 by Alex Freeman
This bank is worse than pawn shops. Our business loan had 10% pre-payment penalty even after 8 years!
