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April 2024 by Rufus Martinez
I like that they have screens connected to the teller so you are able to see who you are talking with! Fast, friendly and helpful.
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April 2024 by Terry Gurule
Friendly
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February 2024 by golden dispatch
I love this place , i like to work with Haylie she is so nice and help me a lot , she is the best!!!
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December 2023 by Kaycee Keck
Jaren has always been super helpful every time we come by! He is knowledgeable, friendly, and to the point. He answered all of our questions, in Spanish and English, clearly and intelligently. 100% recommend!
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October 2023 by Candace Tarkeshian (AnimePython)
Tiana & her team are serious about helping you find the best outcome when you need to improve your financial situation.
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April 2023 by Wheels Inc
I had to go back 5 times to get an account set up, they forgot to give me a debit card, then forgot to set up a pin, forgot checks, and then but a hold on my account. so unprofessional, I'm switching banks.
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January 2023 by sdwagst
20 minutes for the drive thru and only 3 people waiting. Ridiculous!
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December 2022 by Stephanie Wagstaff
20 minutes for the drive thru and only 3 people waiting. Ridiculous!
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September 2022 by Braxton Schenk
1 star only because I couldn’t give ZERO stars. This branch is the worst run branch of all the America First branches that I’ve been to. I thought my first experience was a bad fluke. Long wait times, many employees behind the counter but only one helping a long line of customers. But it has been consistent over the last year since I’ve started coming to this location. I only come here because it is so close to work but I think I need to give up on it ever changing. As I write this, I’ve been sitting in the drive thru for twenty minutes. There is only one other car. ??♂️??♂️ To be clear, this has been the only branch (Sandy State st.) I’ve ever had a negative experience with, and it’s bad EVERY time I come here.
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July 2022 by Kathy Bishop
Hello,Don't ever do business with America First Credit Union with Taylor, the Loan Officer, at the Sandy Branch, 9400 So. State Street. Though America First CU owes me more than $17,000 because of a mistake they made, Taylor acted like a cold dead fish, coldly staring me down, and refusing to apologize for the mistake. I have not heard one person from AFCU say they are sorry for the extreme inconvenience and aggravation this has caused me, for the past month of runaround and bafoonery !
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June 2022 by Angelica R.
I used to love this bank. I used to tell everyone America first was a great bank. Fast lines. Friendly tellers. No judgement. Just all around wonderful I've been with them since 2017. In the last six months the service has tremendously DROPPED. The phone times are NEVER less than 90 minutes. The service staff is short and tempered. No longer are they patient or kind. I am really considering shutting my accounts at this point. When I asked for bank statements the teller told me she was doing my a favor. A FAVOR-- to have access to my own bank statements because their secure server was down that was somehow on me. Don't bank here until they get it together
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May 2022 by Javier Zuniga
Rude and no one was there to help you one person in office was looking at us and she never took time to come and ask if we need help!
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February 2022 by Audrey Wilson
I just got an auto loan a week ago. I am a new member. So far the service has been o.k. I'm a little nervous now after reading the reviews. Its interesting how the first 15 reviews were real people who were very unhappy. Then suddenly all these weird reviews with 4 or 5 stars pops up. Please let this be a good experience
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February 2022 by Debby Coleman
In 2006 my Mustang was financed through AF. Id never heard of them but was surprised at how many locations I could find. I paid my car off and brought a rose to everyone who so kindly gave a little leeway once in a while and always had treats for my fur babies . I ave dealt with them for over 15 years and only one time had a small problem. My wallet as stollen the before I was to leave town. We shut my cards down and told me to drop by to grab a new one. It would be ready and goodto go. Wet to pick it up on my way to the airport ,no one the had s clue to wht i needed! Thank God I had another bank card with me, which unfortunately really sucked with a ton of overdrafts. If it was not a work trip. Id have not gone! Got my new card from AF 12 days later... not good. Stlll... BEST Ive dealt with. Thanks!
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January 2022 by Gavin Rees
AFCU as a whole only earns three stars from me but this location is a joke. It’s as if they challenge their employees to make their members wait as long as possible in the drive up. Looking to switch financial institutions in the next few weeks. Would not recommend AFCU to anyone anymore. A real shame - a few years ago I would have recommended to everyone. I’ve been a member for ten years and the last two years have been very disappointing.
