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February 2024 by Tracy Field
Great team! Super helpful. The manager, Andrea, was amazing. We changed, traded, upgraded, and transferred so many things…she kept it all straight.
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January 2024 by Ben Beus
I traded in an iPhone 11 Pro Max here to get a new iPhone, and now I'm getting emails about finishing setup for my iPhone 11 Pro Max. Seems like they didn't really erase my info off the old phone. Not cool.
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January 2024 by Jandeen Mclean
I was struggling with a discount that was taken from my account with an upgrade of a phone, while working with Andrea the store manager she was Amazing at helping me to take care of this issue. She went above and beyond to follow through with why it happened, she made calls to get it corrected and listened to me as I was upset. She also stood up for her store and employees and made sure we knew she had a trusted team that cared and she showed how much she cared. I for one would return to this store for All my needs!! Thank you for going the extra mile
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January 2024 by Elyse C
Rep was rude. Barely made eye contact. His reasoning for things was “that’s just how we do it.” He had a bad attitude and wasn’t helpful.
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November 2023 by Roman Rocha
Steve did a great job, he greeted me right away and was able to answer all my questions and provide quick solutions.
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November 2023 by Kevin Martin
I've been paying for insurance on 2 phones and a household plan for years now but when it came time to repair the screen on my phone they tell me that they can't repair it and it's gonna cost 2 to $300 for an upgrade Utterly disappointed and disgusted why have I been paying insurance on a phone that you're gonna tell me you cannot repair why did you show me the insurance for it and why did you let me pay for it for years AT&T you just lost a customer that you have had for almost a decade now hello T-Mobile
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October 2023 by Bryce Stone
Andrea the store manager seriously saved the day! I can't say thank you enough! I came in trying to redeem a deal that I had used to upgrade online with a trade in device and had run into a hitch that could have cost me big time. She was able to escalate the issue and fix it all quickly! Visiting retail stores, especially phone stores, is not always a pleasant experience, but it is well worth it to go out of your way to work with the awesome employees at this location. Thank you guys!
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October 2023 by Devin Patterson
I was having difficultiess switching numbers around, went in to the sandy store and Felix was absolutely amazing to work with. He hooked me up, helped me out without any problems, and made my experience great. I appreciate everything he did for me.
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October 2023 by Michael Quintana
Rayna Evans, is such a life saver, i was on the verge of canceling my account, but after the great fast helpful response change my mind. She was able to help me when 2 other locations & customers service couldnt even try to. PLZ GIVE MY RESPECT & GRADATITUDE!! THANK YOU mike Quintana
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August 2023 by Jared Seamons
Cheryl, was the best. She truly showed up for me and my son. Feel so thankful… Will leave her a 10 star review!
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July 2023 by Cindy Xu
john was so great! i came in to get a new sim card which usually is a simple process but i needed to be added as an authorized user on the account which involved me calling my mom and trying to walk her through the process. john was incredibly patient and attentive throughout the entire process. thank you so much for helping me handle an otherwise extremely stressful ordeal!! :)
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July 2023 by Karina Thompson
This store is great. Rayna and Steve were very friendly and helpful. I always leave this my problems resolved.
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May 2023 by Noble Dunn
Nice, friendly staff and I didn’t have to wait long to be assisted. The whole process went smoothly and quick as well. The only hiccup was the Pinter taking a while to print - pretty good to be the only problem.
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April 2023 by Faye W
Ernesto is the best!! He was so nice and patient. I urgently need to order a new phone from the AT&T website but didn't have an account. Ernesto walked me through the process step by step. I had many questions as a complete novice, but Ernesto answered them professionally and with excellent suggestions. Without Ernesto's help, I could not place my order smoothly. I am incredibly grateful for his hard work and dedication to ensuring that I had a positive experience. I really appreciate everything Ernesto did for me and look forward to returning as a happy customer. He is 100% why I am so glad to stay with AT&T. Thank you again, Ernesto!
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March 2023 by G Eldredge
Jordan helped me trade in my phone, and he was so nice! Really explained the process and helped me have the end results that I wanted with getting a new phone. Everyone at the store was super friendly and helpful as well, saw how they interacts with other costumers as well. Highly recommend the staff at this store.
