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June 2025 by Andria Henrie
Great customer service and the manager was helpful and friendly. Thanks
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May 2025 by becca ruby
They are always super helpful!
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April 2025 by Lauren Peabody
To start off I will say everyone was friendly. I got a battery 7/24 and it was shot by April 2025. It was under warranty & I received a new one at no charge. The guy helping me asked me if I brought tools to install it and I said no, they had always done it for me. He pointed to a pile of tools and said there was some I could use and I said no, I would like an employee to do it. They always have, it’s part of buying a battery there. I was there for over 40 mins & this dude had no idea how to change a battery. I was trying to be patient and kind but he was loosening the wrong nuts & had zero common sense. He ended up leaving & not coming back?? I swapped out the battery myself & when I was finishing someone came out and said “he didn’t grow up with a dad” as if that’s an excuse? A father is not required to change a battery, mine was absent and never taught me either. I have common sense. It’s a part of the job, it should be a part of the training. I’m blown away with how ridiculous the whole situation was. I absolutely will not be returning. Had this guy actually figured out how to connect the leads on my battery it would’ve fallen out as he didn’t have it secured & had set it on top on the latches to hold it in. Ridiculous and dangerous.
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February 2025 by J O.B.J
Went and bought a battery for my car they are very kind and helped me right a way.
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November 2024 by Lindsey Tucker
I went in for help with changing a tail light.
I wasn’t sure if it was a break light or the turn signal light, I had just been told that one of my lights were out.
The auto zone employee wouldn’t come out to my car and help me find out which one it was.
I also needed a head light bulb changed and he pointed me in the direction on where to find the light bulb but then told me they won’t be helping with installing the new one.
I drove across the street to Oriellys auto parts and they help me with all my needs.
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October 2024 by Alexis Nixon
The parts manager working 10/31 to was completely useless and lazy. I went in to see if my battery was low, he took one look at it and said that my issue is probably bigger than the battery due to the way the battery looks. He attached the machine to test it and it kept beeping and saying “no connection found” so he said that probably means I need a new battery or it could be his machine?? Did he walk in and grab a new machine? No. I asked him if I can buy a new one and have it installed here, he ignored me, so I asked again and he said yeah we can sometimes. He then told me that it wouldn’t be safe for him to replace it because of the cable that was next to the battery. Complete bullshit! I bought the battery anyway, took it home, and my boyfriend had it installed within 10 minutes. There’s absolutely no reason he couldn’t replace it at the store. He then told me that I can return the old battery tomorrow or at any other AutoZone - probably because he didn’t want to have to deal with me when I came back in to complain about my experience with him. He’s lucky he wasn’t there by the time I returned the old battery same day or he would have gotten an ear full. He also failed to offer me the battery installation kit with my new battery which my boyfriend told me to get when I went back. He should be no manager of any sort if that’s how he as at work. I saw a younger man out helping two customers both times I was there, he sold me the battery installation kit. He failed to give it to me and I noticed when I went back to my car to write the review. Although he failed to hand me the product I paid for, he at least looked like he was actually working and helping people. Get it together AutoZone! You can see my older review for them as well. This place is always a complete nightmare and I have given them many chances. Looks like a review below me had a similar experience, I can’t remember if his hair was red or purple or pink but it was colored, looks like he has a history of not helping customers.
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July 2024 by Manu MM
I was looking for a couple clips for the side skirts i come to the lady that was mopping the floor and asked for the right ones she just point where all the clips at and tell me they will be there some where
what kind of help is that?
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July 2024 by T.J. Baddley
Awesome thanks.
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June 2024 by Joe Joe
The service wasn't so good that day but I still like coming to the stores.
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June 2024 by Dan Washburn
Found a good deal on oil.
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May 2024 by Mike
I like thus auto zone they always have what I need !
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May 2024 by Brett Granger
Aidyn was fantastic. I had an electrical problem and he was able to quickly diagnose an alternator problem and gave me a new alternator under the lifetime warranty replacement. Everything was quick and easy and I appreciated the service.
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April 2024 by Nathan Hill
Had a battery go bad in warranty. They charged me nothing and did the all the replacement installation for free
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April 2024 by Chris Uhles
Twice now this week, my daughter who is learning to turn a wrench has been subjected to demeaning, rude, misogynist mansplaining at this store. Even though both times she had the very part number we had decided upon, the “men” kept treating her as an ill-informed idiot. Never in all my years have I been treated that way as a man. Seems like management needs to clean house- unless they are leading the discrimination train. My money is going elsewhere and I suggest you do the same.
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March 2024 by Paul Ruggiero
Don’t go here. Go see Victor at O’Reillys Auto-parts Across the street!
