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September 2023 by Alley Cook
Update: response to owner 9/12. Yes the coupon expired and no one was willing to compromise or tell me to come back the next day . So I got a loss while she still got her employee discount.I usually go to West Jordan I came here to see if they had more items or more of a variety to look at. I was pleased with the store layout and items. Upon checkout their nice cashier Emma had informed me that their system was down and she wouldn’t be able to take my gift certificate. Iam a very understanding person so I responded “ that’s okay is there anyway your manager could do like an override, or try to help us any other way.” Then someone checking out next to me said how do you expect us to do anything if the system is down then proceed to ask her cashier for her employee discount. I was confused because I thought “the system was down”. I then asked again if Emma could call the manager on the floor and the lady next to us said when does the coupon expire to which I responded tommorrow and she said back very snarky and rude “oh and you waited till the very last day to use it.” scoffing and shakeing her head. So we paid and walked out and I went back in after to try to speak to the manager on floor for the 3rd time and they informed me that the lady who treated me disrespectful was the general manager of that store Jennifer is her name . How rude and unprofessional when she wasn’t on the clock or in uniform. Btw for her information I was using the gift certificate to get clothing for my baby that’s due in 2 months and a $30 certificate can get you about 3 outfits so yes it’s a big deal considering I also use there credit card and have paid a lot of money and had on time payments. Just super out of pocket I don’t think all come back here! Emma had it she literally answer all my questions just fine she didn’t need to overstep her so thank you Emma for the good customer service.
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September 2023 by Amy Mitchell
Better than orem location.. That's for sure. No good selection for boys... Awful pants for boys
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August 2023 by Mathias Raleigh
This was a great first job and thank u to Jenn crystal ceyhan joyia leslie McKay Melissa and every one else u guys we're rlly nice and it was nice to work with u guys
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July 2023 by Hanging with the Coopers
Always great deals on one off name brand items. Love it!
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June 2023 by Tabitha Suncat
Nice store, very clean. Not many fitting rooms though. Prices are great and store is well organized for a discount store.
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June 2023 by Truest Moo
Employees are all cross dressing men that reassemble red-light district workers. Wasted 5 minutes of our time at checkout because they had to verify our $20 bill for some reason, but none of their verification equipment would work.
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May 2023 by Елена Коробкова
Great service, Great clothes !! Loved it!!, now buying more for my kids! We are from Ukraine and now used to live in Utah! we really like the children’s things of your boyend! Thanks for making kids happy!Olena Korobkova.10911 S Bowden St, Sandy, Utah. 84070
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May 2023 by Grant Kimber
Selection is not as plentiful as in the past but the pandemic put a big hurt on the supply lines
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April 2023 by Thomas McEver
I like the his location more than most as it's stocked merchandise is greater than the other stores I have been to, I'm still a little confused why a coat factory has no coats!
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March 2023 by Joliz Correa
I got at the store 10:20 and the store was already closed… How they can close if the door said 10:30pm
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March 2023 by Dawn Anglin
Kind of empty nice employees though
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December 2022 by reynsc
This Burlington was smaller but very well organized
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November 2022 by Yessica Gonzalez
Kasandra was awesome!! She was very helpful and friendly cashier. It was just a little upsetting that the supposedly manager (guy) was kind of rude to her, not professional.
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November 2022 by Mike Flu
Came for some coats for the kiddos. Great selection and good prices.
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November 2022 by Mike In-Soo
Came for some coats for the kiddos. Great selection and good prices.
