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December 2023 by Andy P.
Don't bother shopping around for the best prices for tires, I have already done extensive research, Burt Brothers definitely has the best prices, and they also have awesome customer service; who know what they are talking about. Thank you BB, I am a customer for life now, Andy P
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November 2023 by Nikki Evans
Just got some new tires and we shopped around and they had the best deal, got us in for it the same day and were nice and easy to work with. Definitely will go back.
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November 2023 by Jessa Peterson
Great service. Had a screw stuck in my tire and they were able to help me very fast.
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November 2023 by Linz K
I took my car in because I had a screw in one of my tires. Nicholas was very friendly and helpful upon arrival. They were able to patch my tire and checked to make sure all the others didn't have any punctures or leaking valves. In the end they did not charge me for the work done which was completely unexpected! I will definitely be back for other service needs. Thank you Burt Brothers!
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November 2023 by Kourtney Sugden
This is the only place I trust with my car. They are always fair with pricing and super helpful. I’ve been coming here for years and I always get amazing service.
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October 2023 by Tanner Miller
Been here several times over the years. This time was definitely an experience that won’t have me back. Brought in a race car for a simple alignment. They quote me $900 with a bunch of items that needed to be repaired , which is fine , I’m sure it’s their job to upsell. I know my car very well and I’m aware of what it needs. Car wouldn’t stay running due to the turbo hard pipe came disconnected. The nut on the clam was backed all the way off, so someone messed with it ( or it magically came undone )Wheels were hand tightened down in the rear. Which wasn’t safe for me driving home.The coil pack plug was disconnected and threw a code on me on the way home. I have driven this car many miles before taking it to Bert brothers and 100% that was connected before dropping it off to them. Just an over all bad experience. Glad I’m a car guy who can do most of the fixes myself and not rely on shops to fix things that were not the way it was before in their care.
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October 2023 by Jason Watters
Post covid, I've seen and experienced a real lack of customer service. It is rare to find people that enjoy what they do and where they work. The Sandy team at Burt Brothers has the right attitude and aptitude. Big shout out to Nicholas for talking me through my options on a weird tire issue with my Buick. I'll be back for sure and when you go in, ask for Nicholas, the man with the can do attitude!
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October 2023 by Jeremy O
DO NOT go here for a battery replacement! They charge $100 in labor for a battery replacement on a simple Chevy truck. Most places will do this for free. Paid them $300 total for the battery and install. First & last time customer here.
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October 2023 by Mandi Anderson
I love everything about this auto shop. Every time I take my car in they are so kind and informative and go above and beyond any expectations I may have. They have saved me so much money over the years over the dealership and have even fixed things for me that the dealership messed up. I would recommend them 1000%!!! Thanks for everything! :)
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August 2023 by drew reilly
Needed a patch on my Porsche with center lock wheels Porsche wouldn’t repaid. Thai location is one of the few that will. The manager Mike did it himself and was very careful and attention to detail. Will definitely go back.
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August 2023 by Justin Sebahar
Mike is the best man just saved me when I needed a flat tire repair before work and he personally made sure I got my car in and fixed quickly. Real class act and will definitely be coming back!
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July 2023 by P T
You have to make an appointment days out, and you have to do so online and not talk to a person. They make excuses to exempt themselves from warranty on tires. Sad to say that this place has gotten so bad. You'd be better off finding someplace else that wants your business rather than exploits your business.
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June 2023 by Amy Hansen
Always super awesome to work with. I had a screw in my tire and they took care of me. Love the friendly and efficient staff.
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May 2023 by Parker N.
This place sucks! They told me to have the police solve everything even though they have the security tapes of their employees stealing from me! Or they did before their manager deleted them. Anyway this is a god awful business and they will tighten down your oil drain plug so tight that you can't get it off yourself. Burt brothers is garbage and they will steal from you and not help you with the situation after it happens to you.
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May 2023 by RC H
Writing this review from an experience over 5 years ago. Had a problem with the faulty fuel-pump and it was nothing but a nightmare to get fixed and took several days. Worst off, it was never really fixed right and I still have problems today. They somehow ruined my overhead console computer and now my vehicle doesn't properly compute mileage or estimates on range.
