July 2021 by Tracey Aste
Always count your money before putting it in the machine. It will rip you off and then they give you the run around for months. It has been 2 months and they told me 2 weeks ago that the machine was not over but they would mail me a check for half the money I thought I was missing which was for 35 dollars. I called today to see where my check is and was told my case is still being reviewed so I was lied to and manipulated into accepting 35 dollars when the machine hadn't been counted and still has not been, but was told the check should arrive this week I will update rather or not that happens but I will always count my change before taking it to coinstar again and I probably will never go to them again especially since this is the second incident me and my husband have had with them and the first one took 6 weeks to resolve.