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March 2024 by Sunni Jo
Staff: 5 StarsCompany: 0 StarsThe staff are kind and helpful, but the pricing is just awful. I was unable come back to empty the unit for several years due to military service, and the company raised the price until I was paying double my initial monthly payments. I’m so relieved I was finally able to clear out the unit.
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March 2024 by Bob Phillips
Good service, competitive pricing, clean, well maintained. Good storage facility with helpful people.
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December 2023 by Jenna Bateman
I am very happy and satisfied with the great service that was given to myself at this extra space storage. brenden Watson is an amazing customer service representative is ability to accommodate is off charts 5 stars I will definitely recommend this storage. Facilitie. Top of line.Stefanie Wilhite
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December 2023 by Dennis Gardner
Brenden, the atore manager, did a great job at helping me understand the checkin process and walked me through everything so clearly. Easy snd smooth. Now i’ve got a great storage unit in a great location! Thank you!
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October 2023 by Norma Dominguez
Brenden Watson is the most helpful employee I've received customer care from in a long time from any business. If I owned my own business I would try and steal him from you guys. He was not only informative but also made sure we were happy with our choice in storage unit and that our code was working before we left the location. Thank you so much Brenden.
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October 2023 by Caitlin S
This is my first time renting a storage unit, and I am very happy and impressed with the service I received! Everyone was super nice and personable, and the leasing process was very easy and transparent
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October 2023 by Mark
Was looking for a Clean facility with people that understand the Business. Brendon and his Assistant Manager (which his name escapes me at the moment ?) were absolutely on Point. Were knowledgeable about the insurance coverages needed,let me know how often the facility raised rates and how much notice you were normally given. They are a good team and a pleasure doing business with! Thanks guys, your doing a Great job in Sandy @ 9741 S 700 E.
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October 2023 by Ray Matthews
They are several nearby storage options. I chose Extra Space because it was close, it had the best pricing on the size unit that I wanted, and they offered units that were in-door climate controlled. The online form didn't allow me to lock in the price for a year, so I went in person to do that. Brenden and Nathan knew exactly what to do and helped me finalize the agreement. Now I just have to move my stuff in. :-)
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October 2023 by Libby Olsen
I had a wonderful experience finding an affordable storage unit that fit my needs. Both Andrew and Brenden were friendly, helpful, and patient with me. I would recommend the Sandy location to anyone.
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October 2023 by Chris C
Brendan.. I think his name was, was great. Dude was so informative. Answered questions before I asked them. Showed me the storage and gave options and insight to the changing rates.. feel like I really understand storage facilities now.
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September 2023 by Martha Gaul King
I haven’t moved in yet but the process to set up and look for the right area and the right temperature controlled unit was seamless!I have now moved out because my plans have changed, but the cancellation process and the customer service while I had a unit was amazing.The location was perfect and the fact that I needed a temperature controlled unit and they had one in the size I needed was a big relief.I would recommend Extra Space to all that need a storage space that has it figured out!
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September 2023 by Chris Waller (Caustic)
The people that actually work on site are great. Always friendly, always courteous, reasonable, normal.The facility itself, pretty good. I have qualms with the units having openings into the other units on account of my stuff being infested with silverfish, but that's not very avoidable, I suppose.As for the company? Boo on the company. Six years ago I set up this storage unit at $85/mo for a 5x9 (or whatever the smallest size is), and they have consistently raised the rent every 6 months to a year or so. We're looking at $110/mo right now, I believe. Why? Do you think they don't own the property? It's not like their loans are going up in price, they probably bought the property and the constructions costs outright. I'm making a bold assumption here, but this company is MASSIVE. They make a LOT of money. Why do they need more, exactly? It's not like they're paying their workers any more. It's not like they're providing a large trash bin so we can actually throw away things when we move out/in. It's just a little strange to me that they think they need $20 x 3 floors (b, 1, 2) x however many units per floor (100?) x however many buildings they own more money. Low estimates mean that's an extra $6000/MONTH in ONE building than 6 years ago. per MONTH And that's assuming the price has only gone up $20 per unit and it hasn't been percentage based. Protip; if you need to leave your stuff here, you best find a place for it sooner than later. Of course, that's a given in the industry, but this company is GREEDY. Like I said, the employees are chill though. I really enjoyed their professionalism.
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August 2023 by karina zamora
It’s about a 30 minute drive from my home and I value my time however your staff is amazing and makes it worth the drive . Especially when you have great staff like karaleigh who got me in my unit super fast even tho she was helping several people , I was also skeptical about the basement but staff are constantly walking around and keeping it clean please keep up the amazing work this place is definitely worth it
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August 2023 by Larissa Huyboom
My experience with Extra Space Storage was stress FREE, Karalee *hopefully spelling correctly* was super nice and worked with me making it easy to move out of my storage unit!! They have no hidden fees and made it very pleasant. Thanks :)
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June 2023 by Tara Swenson
Amazing storage facility with an amazing staff.We've rented a unit at this location for about ten years. The facility is always clean and well maintained. The staff has always been super friendly and goes out of their way to answer any questions and provide assistance.It's a relief to know our items in storage are in good hands.