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December 2023 by F Nicole Flygare
Good shoe store. Good variety. Friendly staff. Will be back and I recommend it.
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November 2023 by steve Horspool
Worst customer service I've ever received anywhere. The lady working there was rude, clueless and lied to me and the manager right in front of me. No shoes and I have to wait a week for my money back. Thanksgiving week too, no less. Unbelievable.
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November 2023 by DoktorGhoul
The store staff are great. They call other stores to confirm inventory. Reason for 1 star is the District Manager won’t allow staff to hold a pair of shoes until the end of day. I wanted a pair of Skechers. This store had one. They said their district manager doesn’t allow holds. I don’t want to drive 30 minutes hoping I get the last pair they have. I checked Amazon and it was $30 less. Policy cost them a sale. Make me the district manager and the rule would be it’d be on hold til the end of day or until someone asks for it specifically. Don’t need an MBA to think of that.
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October 2022 by David Denning
I came in shortly after the store opened and the floors are filthy and don't look like they have been cleaned in awhile. There are small fragments of trash all over the floor that could easily be picked up with a vacuum but it is clear no one cares. The trash cans are also full. Basically one of the dirtiest and poorest presented stores I have been in in awhile.
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August 2022 by Blaine Schick
They have a great selection of shoes for people of all ages! Highly recommend this store.
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July 2022 by Robert Samayoa
They don't close at 9pm they close when they're tired. They can't figure out how to work the internet and update their hours.
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January 2022 by Stephanie D.
Creepy manager followed me and my friends around for 15 minutes and wouldn't take her eyes off us. Really made all of us very uncomfortable. Should of left at that point doesn't really make you wanna keep shopping..
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January 2022 by Carra Nielson
Worst customer service! Charged for order twice and nobody can figure out how to look up the transaction to make it right. Need to train managers and employees properly. Shouldn't have to call a 866 number that has 2 hour hold times.
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January 2022 by Annalisa Spencer
The man working the daytime shift at this store is incredibly rude and unhelpful. I won’t be shopping at this location again.
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September 2021 by Misty Brooke
Went to get my son and his girlfriend shoes for their homecoming dance... there was not 1 person in the store not even an employee. About 10 minutes into our shop we did finally see a woman that was working and she seemed busy... we figured she was trying to close because it was about an hour before closing... we didn't bother asking her for sizes and ended up finding some that worked... she rang us up and my card wouldnt read correctly... I unfortunately did not have my wallet with me so I asked her if I could get them first thing in the morning... I explained it was very important and explained I would go home and get another card or cash but they were closing soon... and she was very hesitant to tell me no... but she did say no they wouldnt hold anything. I asked her if she was sure that she couldn't hold them for me since it was closing time anyway and she said no she couldn't hold anything because her district manager told her not to do holds because it's back to school.. I am just rubbed the wrong way because I feel she could have held them.. I feel that helping customers especially when it's a special event is really a huge thing and would get businesses huge brownie points in my book. It doesnt hurt you to hold things while your closed and just feel it was very rude and just petty of her. Very uncomfortable experience and will not ever return to this location for the fact that we couldn't get help when we needed it and they could careless about customers finding what they need.
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September 2021 by E. K
They only have sales when they have no stock.Employees never ask if you need help. One guy will just watch everyone like they’re stealing but won’t offer assistance.
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June 2021 by Selea Kerr
Pretty good selection of shoes and the store is well organized so it's easy to find what you are looking for.
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June 2021 by Arlan Freeman
They have a great selection of shoes, the people at famous footwear are helpful.
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June 2021 by Mary Robinson
Wish I could spend more time with family and more money!
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April 2021 by Nicholas Dalley
This is the place where I committed to a new way of life. I welcomed Dad Shoes into my life.