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February 2024 by rosella royer
Alexandra was very helpful in getting a shipping problem cleared up quickly. I love the products that I have used from this company.
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February 2024 by Isabella Delgado
My freeze-dried chicken purchase exceeded expectations, and I must highlight Alexandra's excellent attention throughout the process. Her knowledge about the product and willingness to assist made the buying experience seamless. The product itself maintains quality, and the exceptional customer service added an extra layer of satisfaction.
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April 2023 by Paola BN
Ordered the FD Strawberries and Pineapples and couldn’t be happier! They are so crunchy and delicious, my daughter loves them and they make the perfect healthy snack. My order arrived quickly and Alexandra was great following up and making sure it was delivered. I would definitely recommend!
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April 2023 by Troy Kilgrow
Excellent customer service, I love the chocolate Dutch drink.
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February 2023 by J L.
I've had a couple cans under my bed for several years. I had them and Provident Pantry strawberries. I'm making granola and ran out of PP so I opened Gma's can. I bought BOTH in 2010. Open can today 2/18/23.....YHEY LIED! It doesn't last! It's extremely GROSS
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September 2022 by Keith Thomas
I 've always had a great experience doing business with GFC. They sell a product I can no longer purchase locally. Easy to get what I want and their shipping is first rate. Highly recommend. KT
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September 2022 by Jocelyn Manullang
I have been buying the nonfat milk powder from Grandma's Country Foods for many years. It is the best tasting milk powder I have ever tried, far superior to the typical brands available available in grocery stores. My orders are always processed and delivered quickly, and the customer service is excellent.
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September 2022 by Alis
My first experience ordering from GCF had a little hiccup, but customer service jumped right in and took care of everything. I am so glad I found out about this company. I have since ordered a few more items and check back from time to time for more. Thank you !
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August 2022 by Barbara Davies
Went to the store and they were very disappointing. They said they were the only ones that made dough enhancer (not true) and that they might make some in a month or so
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July 2022 by joyce denys
Alexandra T. was my customer service contact. She helped from starting my order, making sure I received the product, helping with a small delivery problem and then…to top it off….a phone call and email. I love Grandma’s Country Foods products. Everything I have tried is excellent and I would highly recommend their products. BUT their customer service, ESPECIALLY ALEXANDRA was superb.
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April 2022 by Raymond Speakman
We purchased a large quantity of the Country Cream milk (which has an amazing taste) from GCF, the shipping company lost our shipment, and it was our Christmas present to our children. When GCF found out about it, they jumped in immediately and solved the problem. They were amazing and were sooooo helpful!! So not only would we HIGHLY recommend their milk, but also their customer service is totally as good as their milk. The Cream of the crop!! Thank you, Grandma's Country Foods!!
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February 2020 by Virginia H.
I really love Grandma's Country Foods spices. I have tried most all of them, and I buy the large 16 oz. size (about an 8" tall bottle) due to the great price and I go through them quickly, however, I have found that all of their spices are still very good long after the expiration date with unnoticeable or next to nil difference in smell and taste! The company told me their spices are not irradiated. In my pantry in the 16 oz. size, I have their fabulous Paprika, Ground Curry, Ground Mustard, Ground Oregano, Ground Cinnamon (Cassia), Cinnamon Sticks (mine are 5 1/2" long), and Garlic Powder. In their typical 7 oz. sz. (about a 6" tall bottle; ounces vary according to contents i.e. Bay Leaves (0.5 oz/14 g) weigh less than ground nutmeg (7 oz), but both fill a 7 oz sz bottle, I have their Bay Leaves, Ground Cloves, Whole Cloves, Ground Nutmeg, and Ground Ginger. They are all incredible too! Their Garlic Powder that I have is a very finely ground, almost like talcum powder. The rest of their ground spices are the typical grind. Personally, I'd prefer the same grind on the garlic powder as the rest of their spices, although it still works just fine and smells great. This company has great prices and the incredible smell and taste of their spices is over the top, esp the cinnamon, nutmeg, cloves, and ginger! I will buy all of the ones I have mentioned here in this review (except the garlic powder, because of the grind) over and over again! I would love to see this company also carry freeze dried herbs, as I absolutely love "Lite House's freeze dried Oregano, Parsley, Chives, and Basil." I am sure that Grandma's Country Spices would be just as good and their prices would probably be better. I would love to see them get their spices into Costco!!! Their prices are much like Costco prices already! Call them and see for yourself. Their website is a little tricky to maneuver around, so I usually call in my order and pick it up. Suggestion for getting around successfully on their web site. Just type in the spice your looking for in the search bar, and it will usually show you all the sizes in which that spice is available. P.S. I have also tried their Grandma's Country Foods "Country Cream Dry Milk," and it tastes better than almost all the dry milk powders I've tried. "Thrive Life Dry Milk" is the only one that taste better IMO, my DIL was selling it, so I tried it too. "Thrive Life" container size is 10.58 oz. for $11.79 right now. Thrive Life tastes just like regular grocery store milk--no dry milk taste whatsoever IMO. However, I have switched to buying Organic MIlk and currently buy Pasteurized Organic 1% Milk ("Organic Valley" brand is my favorite), but if "Country Cream Dry Milk" made an Organic Dry Milk in non-fat or low fat milk powder, I would certainly try it!
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December 2018 by Preferred C.
I sent this company an e-mail on 12/07/18. I inquired about the ingredients of a specific product. By 12/14/18, they never replied. I phoned and asked for a manager. The person I spoke w/did not honor my request, but eventually said that she was "one of the owners of the company." If this is how an owner handles customer service, then I suggest that their products are equal to if not worse than their cs.
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October 2018 by Kyle Shaw
Great employees to talk to and work with