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January 2024 by Howard Pena
Movers made our house relocation an effortless task. They know how to relocate all belongings carefully. Team was awesome while working. I would hire these movers again!
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January 2024 by Jeremy Jones
Hoping Hands has always been great for me. I’ve used them multiple times over the last ten years and they’ve always arrived on time, taken good care of my items, and been pleasant to work with. They remain willing to do jobs big and small at a very fair price.
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January 2024 by Eric Kramer
Phenomenal moving experience. Jeff, Sean, and Lewis were exceptional. Chad in the office was professional and communicated throughout the entire moving process.Would highly recommend their services.….Just used them again! Awesome job guys!!
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January 2024 by Aurang zeb
I loved that they were able to get the job done quickly and with minimal stress. This is a great service for anyone who needs to have their belongings moved. Giving 5 star rating to them!
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January 2024 by Joseph Jenkins
The friendly and well-prepared movers who arrived promptly. They worked very efficiently and did an outstanding job in much less time than it would have taken me to do it by myself.
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December 2023 by Aaron J. Valverde
Crew was quick to work. They were punctual, took care of everything well, and we had some great/funny conversations while packing and moving. Overall, excellent service!
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December 2023 by Jeremy Ashcroft
Working with their movers has been a great experience for me. The crew made the difficult task much easier. They are very professional and precise in their work.
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October 2023 by watson nicolas
Olly and Jared where excellent movers and very quick. Overall 5 stars and I would hire again. As a construction criticism point, I would recommend the buisness do better with confirming when they are coming and maybe like a confirmation email 48 hours type of thing.
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October 2023 by SHERI ARGYLE
They do not stand by their guarantee and have been known to leave Big ticket items, including but not limited to TV's, Mirrors, Glass in a Hutch, Not keeping hardware with beds and other things. They do not own damages caused by movers. They break contracts and then threaten and harrass to collect payment. They work with sister companies that do not guarantee their work either. They are not credited on the BBB site. There only reviews are listed in FB and are from over 3 years ago. Their sister company that they chose is City Creek Movers. .
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September 2023 by GM S.
This company overcharged me and a move that should have taken 2-4 hours they kept taking breaks and it took over 8 hours. they broke computr monitor because they stacked large heavy boxes on boxes that were marked breakable and fragile. they scratched all my furniture: dining room table, broke hanging picture, scratched Dresser and chairs. never finished the job these e beef up putting all of my stuf and dining room cabinet in the garage because the. were too tired. I've told "Ty" the manager I wanted to file an insurance claim anc he still hasn't called me back. they don't have insurance and they're scam artist. the. also opened and looked through multiple boxes of mine.
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September 2023 by Hisham Bafakih
Helping Hands definitely helped a lot. The service was great and making the appointment was real easy. However, the prices are a bit high but other than that definitely recommended. Thanks to Seth & Olly for the wonderful job.
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September 2023 by Shannon Luhrsen
We used this company yesterday to load up a U-Haul to move out of state. We just unloaded the truck this morning and there was SOOOO much wasted space. I literally had to rent ANOTHER truck yesterday afternoon because they said they couldn’t fit anymore and to see this morning that there was so much open space in the back of the truck really enrages me. Another $300 for another small truck plus gas to move the rest they couldn’t fit. A few of my wood items are broken as well. I called to let the manager know and I was told ‘ok I’ll talk to the guy that was loading the truck’ . That was IT. I do NOT recommend using this company.
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August 2023 by Desirae Johnson
I am extremely disappointed in this company and it’s unfortunate because I have used them before and was pleased.Moving is so stressful and I have had this move scheduled for at least a month. When I talked to someone at the company to book it, they told me that based on the size of my house that they would use one truck and three guys. They didn’t mention the fact that there may need to be multiple trips if everything didn’t fit.Prior to the move, there was no confirmation the day before that they were actually showing up. I had to check with them to see if they were planning on it. They then show up and only have two Guys instead Of Three. They started moving and one of the employees was really struggling with the physical aspect of moving, at one point while On the clock, he was on the ground laying on my lawn looking at this phone. During this time period I received a phone call From another one of the employees asking me (the customer) if they should come to work to help move my house. He was persistent in wanting a yes or no answer and I told him that he needed to callHis boss and ask if he should Be working.While they are moving they fit everything they can in the truck and then almost at the end tell me that they are done. As I walk through the house, I realize there are multiple large bulky heavy things that I asked them to include that had not been moved yet. I told them that I would pay the $150 hourly rate plus the mileage for the second trip.They get to the house that I am moving into to unload and when they are almost done with emptying the truck, and instead of taking the other trip, they ask if they can come back tomorrow and finish the last 3-4 hours of moving because they all have a job at the RSL game where they make more money and get to keep the cash they make.I was extremely unimpressed with the lackOf Professionalism, when I addressed the issue with the 3 employees, they said that they wouldFinish the job and Make The otherTrip if I wanted them To, after they had made it clear that they would rather leave to go to their other job. I got on the phone with a manager who continued to defend her employees and their behavior. She lacked any sense of compassion and refused to discount the move up to this point unless I agreed to the second trip and regular hourly rate.In order to finish the move the day that I needed to, and had originally booked with the movers, I paid them $800 and then still had to rent a UHAUL and still had to finish the job myself.As a single mom, this was very frustrating. I had a sitter the day of the move, not the day after. I ended up paying my sitter for 4 more hours so I could finish the job.I am so extremely disappointed that I hired movers to make this situation less stressful for them to not follow through. I will NEVER use them again!
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August 2023 by Alekses Clifton
I had an excellent move with this company. Prices were the best in town and the movers were professional and diligent. I had Derick and Jared help me move and they were both great. Would definitely recommend this company and would use them again.
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August 2023 by Josh Lambert
My wife paid helping hands to help us move, and it was initially a very positive experience. When we unpacked our stuff we found that someone had put a bunch of unpackaged roast beef in the drawers of one of the desks. was this someones idea of a prank?!
