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December 2023 by Kylee Acerson
I was working with Andreina on an auto loan and she was amazing! She was quick to respond and followed through. It was a great experience!!
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November 2023 by Marie Warner
This establishment is terrible, my husband has been with them for 20 years. Customer service has no reservation to help you actually manage your account. They are only interested in finding ways to make money off you.. I highly recommend a real credit union that isn't going to nickel and dime you worse than a bank. AFCU treats my business like gold and I would never be in this position with them.
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September 2023 by Stephanie Lay
Abby is fantastic! I dropped in with car loan questions and left with all of my answers and a plan of attack. A few days later, my loan is processed and we had a GREAT time doing it! Thanks, Abby and JCU! :)
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September 2023 by Joe W.
I had an excellent experience applying for and receiving a personal loan. Autumn the loan officer was very helpful and professional to work with. She deserves a grade of A++++. Thank you. Joe Walker
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August 2023 by Kent Brown
Great people to work with ( Kelly and the others were good to work with)!
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May 2023 by Bjorn Jones
We've been banking here for years with good experiences, but recently Kelly Peterson was super amazing and helpful with car loan and credit score information. Give her a raise! ?
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March 2023 by Salvatore Donofrio
I had a great experience coming to this branch. Every single staff member is absolutely professional and courteous.Karmalyn is absolutely outstanding , her attention to detail and professionalism is outstanding, she truly makes sure members and new members are taken care of. They go above and beyond to provide excellent customer service.I am happy of becoming a new member.
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February 2023 by Lance Allen
I have been with JCU for about 20 yrs and I think they are the best. We even moved to TX and continue to stay with them because they have been phenomenal even though they have no local branches for us. All of our auto loans are with them because their rates and customer service are top notch. Andreina is a rock star and has gone above and beyond to help us every time. I would highly recommend.
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February 2023 by Soledad Ch
Terrible costumer service, unsafe counting your money, u better count your own money before you give it to them, don’t trust. New people left alone doing stuffs without knowing u can tell they’re new. Also the other guy at the office Domie or Damie whatever is his name wasn’t helpful at all he just wanted to go home. Another lady on the same room has to come back to solve a problem that they didn’t solve at the first. Worst costumer service ever. I get better treat at Midvale Location. Sadly that location close earlier… lot more to say but is not worth spend more time on it.
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December 2022 by Jen Bosen
This establishment is terrible, I've been with them for 14 years about to be close my account. Customer service has no reservation to help you actually manage your account. I tried several times to cancel an auto payment for 3 months now, I guess the months later I could call that fraud?.. It was pushed through early instead. I highly recommend a real credit union that isn't going to nickel and dime you worse than a bank. MACU treats my business like gold and I would never be in this position with them.
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October 2022 by Alexandra K.
I am upset so take this review with a grain of salt. I transfered $15 from my savings account to my checking so I could venmo someone and the transfer apparently did not go through in time so I was charged $105 in overdraft fees over two days before I was notified there was a negative balance on my account. So basically I just spent $120 trying to venmo someone fifteen bucks. I am transferring all my money to another bank and will not be doing business with Jordan again. This is literally more than I have available to spend on groceries each week so I'm pretty angry.
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September 2022 by Alex Castro
Have never had such a horrible experience at any bank but when I came in to this Sandy location, I felt the need to never come back to this location. You guys got to do something about your employee KarmaLyn. I never write reviews but definitely felt the need to.
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May 2022 by Andrew Haskell
I have banked with JCU for a decade now and have had great experiences. I recently got my auto loan refinanced and Shane made the process easy and seamless. The cash back checking account is a huge benefit as well!
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February 2022 by Jared Collette
Really sluggish poor costumer service for trying to get a mortgage. Unreasonably higher expectations for qualifying for a loan in comparison to other places. Even with no debt and top credit Jordan Credit Union is unwilling to grant reasonable loans. Strongly recommend that you DON'T use Jordan Credit to get a loan.
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January 2022 by Coach D Powers
Shady Credit Union. I got a loan for a van, they turned around 5 months later they illegally repossessed my van from Legacy Towing, because they could not find my Title to my Van, They had it all the time. We been making payments early and more to to the loan to pay it off early. I had to pay 258 dollars to Legacy Towing to get my van back. I never got my money back which the told me they would they would reimbursed me, go somewhere else for a car loan.
