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February 2024 by Janet
Erik Thayne was very professional and friendly. Brought my car in for regular maintenance. I had also asked for tire rotation and he suggested having them balanced. The ride was home was great. I have been waiting for re-call parts for my headlight reflectors and asked if by chance they had come in. He said they were in and asked if I wanted to do it while I was there and told me about how long it would be. Erik was great about keeping me informed.After taking care of the payment he was very much a gentleman and opened the car door for me. Thanks, Erik.
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January 2024 by Kent Hilton
My experience was great... although, I'm very disappointed that your oil-change package has increased so very much. You've outpriced my ability to continue using your services in the future. If things change to a more affordable rate, please let me know. I've enjoyed your services but I'll be going elsewhere in the future.In the meanwhile, thanks for the past few years of service and good luck!Kent
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January 2024 by Alex G
The customer service here goes above and beyond in all departments but I have to specifically name 2 individuals. Andy Allen in sales and Dan in service made sure I got home safely to my family during a big snowstorm. All while Dan was ensuring my Jeep got the work completed properly to standard while setting realistic completion expectations.I needed a replacement vehicle while mine was getting worked on, the only loaner available was a vehicle that couldn't make it down my neighborhood road due to all the snow. Dan actually offered me his personal vehicle so I could make it home to my family that night.I have been to many stores for various vehicles in the past, but this experience was exceptional! I will bring all my business and recommend them to anyone who will listen. This is one of the few stores in the area that cares about it's clients and will do whatever they can to earn your business.
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January 2024 by Dylan Lewis
I have no idea how the rating of this dealership is so high. I asked for a trade in value on my truck, and when the offer was not what I was looking for I told the salesman I "thanks but I'm no longer interested and will not be moving forward." He proceeded to text me 5 times wanting me to reconsider, each time I responded with a "no, I'm not interested." Finally after the sixth time of me saying no, I contacted the Sales Manager, Colby, about the issue and that I will not be proceeding with any trade in and to remove my information from their system. Even after that HE still tried to get me to work with him to trade my vehicle in. I understand that they are trying to run a business, but I guess they've never heard the word "no" in their lives. Will absolutely never do business there.
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January 2024 by Savanna Strickling
I was able to get some help from Tim Nelson. I had previously bought a car through this dealership and ended up with a blown motor 2 years after buying it so I was in a pretty bad spot to get into another vehicle. But Tim and his manager were able to help me out and get me into a new vehicle where another employee, had already basically told me there was nothing they could do and wouldn’t even get back to me. Those 2 dug in and helped me out. Was able to leave in a nice vehicle.Alex from finance was a big piece in making this happen as well. He didn’t stop until I got a good rate and helped keep me around my comfortable monthly payment.I’d recommend anyone to go see Tim and request Alex when you’re starting financials. They seemed to really care about helping me and made it an enjoyable experience.
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January 2024 by Val Gilpin
Daniel in Service did a great job. He was fast and efficient with his communication and friendly! I had a lot of work done and waited to take my Jeep to this location due to the past high level of service I have received. I appreciate their getting me in and out quickly and doing such great work as always! I won't take my Jeep anywhere else.
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January 2024 by Matt Monpas
This was a first-class purchase experience, and Brad (in sales) was excellent. He and the dealer were direct, fair, and efficient in closing the deal on a new Challenger (and there were no gimmicks or "add ons") - and I'm very happy with the car. I traveled about 500 miles to get the car, but it was worth the travel to deal with honest people. Great dealer, great sales experience, and a great sales person to work with. If you're in the market, you owe it to yourself to shop this dealer.
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December 2023 by James Brendlinger
By far the best experience I’ve ever had buying a vehicle. Andy, and Danny in finance were absolutely great and straight forward with me the whole time. My salesman Hunter was the best. He was very knowledgeable about the trucks I was looking at. He was very personable and made the process an experience I will hold as the standard in the future for purchasing a vehicle. They all stayed 2 hours after they had closed to get the deal done. I am very happy with my new Ram 2500. I highly recommend.
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November 2023 by Gina Cresta
Larry H Miller has an efficient service dept who always stands behind their work. If anything is not to your satisfaction, they will always make it right. They also have a 3 oil change deal which is inexpensive and will save you a bundle.
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November 2023 by Carol Krupic
My auxiliary battery needed to be replaced and was draining the main battery. Jeep would not start without a jump. First available date for service was 6-7 weeks away. Well the service team fit me in and completed the work in one day. I am so grateful! Dealing with the service team the last 2+ years has always been a great experience. Every time. They went even more above and beyond this time though. All service needs will be scheduled at LHM. And future purchases as well. Thanks so much!!
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November 2023 by JC World
This is our 4th vehicle from LHM. We keep coming back because of the exceptional sales and service. Darren Dunn was absolutely fantastic!! I wouldn't go anywhere else!!
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October 2023 by Brooke Newman
Go see Bryce Morrill! He was absolutely incredible and so helpful, this was my first time purchasing a vehicle and I was super nervous! He was easy to work with and I felt like he had my best interest in mind!!
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September 2023 by Zulikha Neumann
Easily the best car buying experience I have ever had. Our salesperson, Mason, was attentive and friendly. I appreciate the work he did to get us into exactly the jeep that we wanted and in a timely manner! The sales manager Danny checked in with us multiple times and was friendly and engaging. He went above and beyond to make sure we were happy customers. Colby was willing to work with us to make the numbers work for everyone. The entire sales team made this the kind of experience you want to have when buying a new car. We came in from outside the area to look at the jeeps available and are so pleased that we could walk away, not only with the jeep we wanted, but with a positive experience. We wouldn’t hesitate from coming back again. Thank you, Danny, Mason and Colby and everyone else we interacted with!
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September 2023 by Eddie Rios
I just recently purchased a Jeep Grand Cherokee. My sales agent, Mason Merriam, provided exceptional service! From general questions to processing the sale, everything went smoothly, and relatively quick. Initially, I was only browsing, not needing to purchase right away, but Mason's energy and professionalism convinced me that I would likely not have a better experience anywhere else. This proved to be one of my best purchase experiences I've ever had with any dealership. Also, special thanks to Gus in Finance, who actually delivered a better monthly payment plan than what was originally agreed to. What dealership goes the extra mile like that? This one did! Thank you all!
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September 2023 by Ron Hoppner
Great buying experience with Nick. Coming from Colorado after having found the car online. Nick was very understanding about the investment of time required to travel to a sight-unseen vehicle and went out of his way to make sure our questions were answered. Found the vehicle to be exactly as he described and we're very happy with the way the buying process went. Easily the best car buying experience we've ever had. Definitely ask for Nick when you go. He was super easy to work with.
