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January 2024 by Leslie W.
This is the best place to go for helpful service and good, quality repairs. Highly recommend!
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October 2023 by george margoliner
I was looking for a place to have my battery replaced... I arrived at the store and was greeted by Lauren and Jordan. They were happy to call Jake from the back to assist. Jake was able to fix my watch and kind enough to update the time. In addition Jordan was able to have my mother-in-laws ring sized. Great customer service. We will be back
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October 2023 by Judy Roth
My ring needed resized. It looks just stunning! Shinning and beautiful and perfect fit. I would give 5 stars but the cute young lady helping us seemed like she was either new or didn’t really know what she was doing. Had to keep leaving and asking the other girl what to do. We waited quite sometime and we had been waiting on a price for an Anniversary band. No one had ever called us with the price like was stated in our first visit. So that was a bit frustrating.
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September 2023 by Shalita Wheeler
First off, I’ll start by saying I absolutely LOVE my ring. Simonie helped us back in November 2021 when we originally bought it and her customer service and knowledge all around was outstanding (which is the only reason I’m not giving less stars). Fast forward to now almost two years later, I had a small diamond fall off my band. There’s nothing wrong with that as I’m aware that these things happen. I brought it in (still under warranty) and they got me an appointment to get it fixed but stated it wouldn’t be worked on for about a week. I went a whole week without my ring and when they called me to pick it up, I was so excited. I got there just before closing time, they gave me my ring and I went on my way. As soon as I got home, after looking at the work that had been done I realized there was now another diamond missing but this time in a different spot. I called them first thing in the morning and let them know what I found and they were very apologetic and advised me to bring it back in. As I brought it back to them, they said this would be fixed right away and all my other diamonds would be examined as well to make sure they were secure. They called me a few days later saying it was ready. I went in again, this time more anxious than anything and as soon as they handed me my ring, my heart just sank. Another diamond was missing. I immediately caught this and showed them. They were just as shocked as I was and once again they apologized and promised that this would be priority first thing the next morning. I left upset (just as anyone would be) as now I’m a full 2 weeks without my wedding ring. Today they called me saying my ring was finally ready to be picked up. Walking in, I was extremely nervous on these results. After looking at my ring this time, I noticed that now the replaced diamond is pushed deeper than it was when I brought it in and it doesn’t fit smooth with my other diamonds. I asked the employees to take a look at it just to make sure I wasn’t exaggerating and they confirmed what I saw to be true. This time I’m not leaving my ring with them. I will have to take it to another Morgan jewelers if I want it fixed at this point. I’ve never been more upset, stressed and just overall disappointed in my experience with this. Picture of my beautiful ring for reference.
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September 2023 by Cooper Sargent
I have been in to this store on many separate occasions. The customer service and attentiveness is incredible. One of the sales associates, Simone has been particularly amazing. She has given a very personal relationship to me and my partner and gone way out of her way to help me. This includes giving me her personal number and working relentlessly even after hours to meet my needs. I am blown away by her dedication and care for me. I will most definitely be returning in the future and I highly recommend her to anyone.
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September 2023 by ScarletThread49
I personally have never purchased anything here but a few of my friends have gotten the most beautiful rings and necklaces from here and every time I come in to browse, the people are extremely kind and helpful. Lauren especially is always very upbeat and helpful when matching my style and very understanding when things are out of my budget. Love this place and I’ll definitely be coming here more often!!
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September 2023 by Juan Vasquez
Absolutely phenomenal experience with Morgan Jewelers! From the moment I walked in, I was greeted with a warm welcome and an atmosphere that immediately made me feel comfortable. The staff were not only knowledgeable but also incredibly attentive to my needs. I knew exactly what I was looking for and they delivered beyond my expectations, and in record time too! I couldn't have asked for a better buying experience. Five stars all the way!
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August 2023 by Daniel Manzo
It was such a smooth and easy purchase. Lauren Stewart helped me to choose a ring in my price range, with the exact features I wanted. And she even honestly validated my choice by saying how long the other ring would take, and her thoughts about the appearance of the jewelry.10000/10 would recommend
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August 2023 by Gabriel Jaco
Simone is a wonderful lady. She listened, validated and gave me exactly what I needed . I would recommend her store because not only she great but her whole staff is. Please go pay her a visit , this Morgan Jeweler will not disappoint
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August 2023 by Joe Delahunty
Still waiting on a ring that was intended to be for my 10 year anniversary in July. Needless to say, my special moment was less than special and they have been less than spectacular in the couple of phone calls I have made to inquire about this. I was told I had no options and cancelling the order could not be done. If you are counting on a jeweler to care, or need something in a timely matter, I would recommend to continue to look at other places, I wish I had.
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July 2023 by Anjelica Venegas Cano
I was helped by Simone. She was super nice and kind. She walked me through all the steps and made sure that the ring would look perfect and if there’s anything wrong with it to let her know. Always flaunting my beautiful ring! I also got my husbands ring from here he is in the airforce and they had it done just in time for the wedding! Thank you so much :3
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July 2023 by mullet shell
Everet Mitchell is the man! I brought in an old watch which I didn't know if it needed just a new battery or a whole new movement, I went here just before they were closing and Everet still swapped the battery then and there! I expected to have to leave the watch there for a few days but he was on it! They treat people right here
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June 2023 by Yvonne Martinez
I bought a pair of Earrings 2 months ago & they're discolored!I called the store & they did not return my call!I was told they're Sterling Silver & they don't discolor & they did discolor, well guess what these Earrings are no good junk & they lied to me...
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June 2023 by Monique Renea
Simone I believe is who helped us purchase the necklace for my husband, wonderful to work with and so sweet.We came back in to have the clasp repaired as it broke off and the other associate we dealt with was definitely not friendly, she did not seem to want to be there.When we came to pick up our necklace we were greeted by Simone again, and another lovely experience was exchanged.Next time we’ll always ask for Simone.
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June 2023 by Donna Whitson B.
I found the staff in Morgan Jewelry to be very friendly and super helpful! They went out of their way to solve my jewelry repair issue. I highly recommend their service and their beautiful selection of jewelry!
