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February 2024 by Kristina ortega Ruiz
THE BEST AUTO PARTS STOREC
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February 2024 by Michelle Grant
I went in to get a new car battery. I was in and out in less than 10 minutes they even changed it out for me right in the parking lot. Unfortunately I can’t give 5 stars because the store manager was kind enough but sneaky. So this is a message to all women out there. Do your research. Know before you go.I called in the day before to ask what battery options they had for my car. There were options from economy at $120 to super starter at $210. After some research at home and talking it over with my husband we decided the economy was fine since my car is always in a garage. When I arrived to the shop the next day and was looking at the batteries, I didn’t see the economy battery on the floor. The store manager offered to help and we went to his computer. I told him the make and model of my car and he said they only had a super starter battery for $180 or $210. I asked him if they had an economy battery for my car and he said not for my make and model. Then I told him I had called yesterday and they said there was one available for my car. He then changed his tune and said there was an economy battery for my car all of the sudden. He quickly went to get it and changed it out on the spot. From this experience I learned that you have to know what you need before you go to the store to avoid being taken advantage. Do your homework ladies so these boys don’t work you! Thanks O’Reilly.
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January 2024 by David
Great people and information.Update: still great! I believe I received quality information regarding fuel treatment for older vehicles
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December 2023 by Danny Doppelt
Jackson would not let me return a lifetime warranty part because he thinks he’s a ujoint expert when I explained the driveshaft was set within proper spec. Had to go to another store and had no problems. Boooooo Jackson
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November 2023 by Dalyn Baker
Dan is my hero! cars are not my thing especially when they aren’t working…popped in and he ran that diagnostic check thing and yup, it’s a battery thing like i suspected! he went above and beyond and installed the new one for me as he could see the fear in my eyes at the thought of trying to do it myself. thank you for helping me and getting me back on the road jumper cable free! when my next car thing happens i’ll be at O’Reilly’s in Sandy for help and parts!
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October 2023 by Asa Evans
Great service here! Joshua was super kind and patient with our lack of knowledge towards all things car related. Definitely will come here again if I ever need something for my car.
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September 2023 by Kelli Dyson
I gave one star because you can’t give zero. We bought $1200 worth of parts they gave us the wrong part. We were in downtown Salt Lake City replacing the parts. There is a store 1.2 miles from our location and they would not let us exchange the auto part at that store and instead made us drive 12 miles to Sandy so that we could exchange the part of the store we bought it. They suck! This was a huge waste of our time. It was their mistake and they did nothing professional to fix. Next time I will go to Auto Zone or Napa.
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September 2023 by Brandon Breach
Stopped by in the morning because my car randomly needed a jump start so I wanted to get my battery tested and a new battery if needed. Joshua went above and beyond in helping me out. He tested the battery, found out that the battery I currently have through Oreilly's was still under warranty, and he was able to help me install my replacement. Super rad customer service!
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September 2023 by Chris Cowan
Everyone in this store is extremely helpful! They walked me through a couple big projects. I really appreciate the help and this is my go-to store! Cheers
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September 2023 by Mick Mahler
I have dealt with the Manager, Jackson, twice now.I bought light replacements for my car both times …….. he went above and beyond by installing them each time for me.I don’t know anything about replacing lights on my car……. that is customer service I truly appreciate and is VERY hard to find in today’s workplace!I highly recommend going here for honest advice and help !
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August 2023 by Cooper Dog
Above and BeyondI'm from out of town and had car issues upon arrival. Jackson - Store Manager- went above and beyond multiple times to assist me with complete kindness. He is a wealth of knowledge and truly knows his stuff. Fabulous customer service and knowledge at this location.
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April 2023 by Sean Roberts (Berto)
Lovett place is great best auto parts store around been waiting for this for years
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April 2023 by Aaron Ellison
Brought battery in to get a charge. Never received a call back, came back in 3 days later and no one knew where it was, then 15 min later someone remembered they called and left a voicemail (which they didn’t) that it was a bad battery (which I know it wasn’t). When pressed, they said the call went straight to voicemail. SOL on the battery.I had brought the 1 year old battery in 2 months earlier to check and see if it was bad, they confirmed that it wasn’t. Accessory was left on previous night. That’s how I know it wasn’t bad.Previous experience here has been great, but this experience was awful. Beware trusting
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March 2023 by Cheryl Boyle
I love this place! The manager, Makai, is so helpful and knowledgeable. I am a widow and the past two times I have needed a part for my Honda CRV, they have come out to install the part for me--an air filter and a headlight bulb. So appreciate their excellent and kind service!
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February 2023 by Michael Jones
A great place to get new and replacement auto parts. They'll even replace the wiper blades for you.