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January 2024 by Heather Palmer
My daughter tried to return some pants and they were so rude. Gave her dirty looks and put the amount on a gift card instead of returning to my credit card. This was from a purchase made two days ago so it shouldn’t be past return policy. I feel like reporting fraud so they don’t get paid. I’m irritated because we live hours away from the malls. Customer service is non-existent.
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January 2024 by Rochelle “RFine” Fine
Neat store for teen gifts! Staff need to pay more attention to register area. Waited for 7mins for someone to check me out. I was the only one in line.
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December 2023 by F Nicole Flygare
The have nice clothing. Not too terribly high priced. Nice veriety of clothing but not a lot of larger sizes.
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September 2023 by rj rivera
The employees were just sitting on the register counter on their phones drinking coffee while ONE girl was trying to ring up a line of people..
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August 2023 by Luisa Gomez
I had a very good time shopping at this pacsun, Everyone is very helpful, helps me pick out clothes, gets me a dressing room, and checks me out all super quick and efficient. Will definitely be coming back again and again
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August 2023 by Wendy H
This location closes their dressing room 30+ minutes before closing. Why not just close earlier? Found some items and couldn’t try them on because they had closed dressing rooms. Why??? You don’t want to sell clothes? Won’t return.
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August 2023 by Sabina Lopez
Whenever I come in this store everyone is so nice and specifically this girl named Julia helps me all the time, she drops what she’s doing to get me a dressing room and check me out. ?
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August 2023 by Amanda Paredes
This store was AMAZING! The people were super nice and clean and the people there were helpful!
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July 2023 by Lester Jones
Majority of the people that work here do not care about the job or the customers. The only person that helped us, I think her name was Ceecee, had to ring up most of the customers by herself while it was very busy because the coworkers kept going to the back and coming back out while still not helping over and over. The girls with tattoos gave us a dirty look when we asked them if we could use the changing room. I feel bad for the few people that actually do anything there.
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July 2023 by Jessica Steen
Great clothing selection. Very clean. Staff is curteous and helpful.
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June 2023 by jessica rowling
honestly would give it 0 stars if i could. i was told i couldn’t try on clothes but the employees were playing dress up trying on clothes?? there were clothes all over the floor and counters. not a single person helped me and the store was honestly was disgusting… but expected when there’s not a single employee over 16
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May 2023 by Savanna
Genuinely the WORST customer service ever. They’re incredibly rude if you want a fitting room, and god FORBID if you actually want to buy something. They just scoff and judge you as they fold shirts. I don’t how how this terrible and overpriced place is still open. The manager is the worst of them all!!
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November 2022 by Matias Toledo
Bad customer service for the current store manager. They refused to do a price match that wad honored online. Nothing shady just a simple price match but stated they couldn’t do it because they were told it wasn’t allowed. No other stores in retail have done this.
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October 2022 by grace
the employees here are genuinely so rude. they act annoyed when you ask for help. they get mad when you unfold something and act like it’s an in-convince as if it isn’t their literal job. they are always giggling and making me ( and a whole bunch of others) uncomfortable. they act as if they’re superior to everybody else. they’re genuinely so mean. there is never anybody at cash and if you want to be checked out then you have to go up to them (they’re usually standing in pairs and talking to each other) and ask, but when you do they roll their eyes at you and act like it’s a problem. i wouldn’t recommended this location at all. i would give it 0 stars if i could.
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May 2022 by David Crosby
Very poor selection of clothing, the girls were very unhelpful, they were judgmental and would laugh about me with themselves. This is not a good store at all.