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January 2025 by Marilyn Winant
Today our wash our clothes but the dyer same like had problems with check lint screen. We are disappointed.
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January 2025 by Joanne White
Very efficient friendly. Liked her very much
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January 2025 by Rita Phillips
If I could leave no stars I would. Shady outfit. Take your money to order parts and do repairs and then ghost you. Trying to get money back. No one to speak to locally only over seas answering service. Beware, they are only after your money not interested in helping you.
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December 2024 by Cathy Hoskins
I expected 2cdifferent repair people because I needed help with both the washer and the dryer. The repair service people send it would requirec2 different appointments. When my technician arrived, he said he would be able to handle both of my service needs, this was very much appreciated.
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December 2024 by Kira Anderson
Honestly I wouldn’t even give them 1 star. They have been supposedly fixing my dryer since July. They order parts, but then say they didn’t get delivered so they can reschedule the appointment (after they cancel without letting me know) past when we pay the monthly fee. This cycle has happened multiple times. We should have bought a new dryer. DO NOT WASTE YOUR MONEY!!!! This “warranty program” is a scam!!!!
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December 2024 by John Crowder
Austin came today as our Sear Service Tech and looked at our needs, gave us a breakdown of the problem and quoted us a repair price. He was professional and to the point while helping us understand our options.
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December 2024 by Teresa Parkin
Austin is amazing. He's very knowledgeable, efficient and friendly. Highly recommend.
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December 2024 by Alex McDonnell
The mechanic was so honest and kind. I felt heard and he gave me his honest advice to help save me hundreds of dollars.
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December 2024 by Jay Harris
Melissa H. Was very good. Friendly, informative and seemed to have the knowledge to do the repair efficiently. During the past month that I have been requesting repair service, the 3 service tech’s that have been here were great. I can’t say that about the people at 1-800- 4 my home. They were NOT helpful at all. The part that was needed took 3 weeks to arrive and the many times I called about it, there didn’t seem to be any help from them or urgency to track it down. A rating for them would be 0.
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December 2024 by Craig Petty
Super fast and easy to get an appointment. Technician was thorough, diagnosed the issue and provided solution options.
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December 2024 by Irma Bigler
Dave was super and was very knowledgeable and friendly. He was well prepared with necessary parts He had on hand in his truck that Sears failed to give him and I had to wait an extra week for parts to arrive. Thank you Dave.
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December 2024 by justin brink
It has now been five hours since the condenser was installed, and there is no cooling at all. Something needs to be done.
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December 2024 by Steven Tennant
Dave was great and a great asset to you guys
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December 2024 by Bert Branch
Sears appliance repair was fantastic. The technician did a great job ordering parts. He was pleasant to work with. He was earlier than scheduled. It was just a pleasant experience from the start very professional. I would not have it any other way they were fantastic!!!
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November 2024 by Lori Bridges
A simple fix of a bearing that popped off. Tech was to the point near with the job and allowed me to clean the interior of my dryer! Great job
