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April 2024 by Cindy Aghdasi
Johnathan, Angelica & Vanessa have been absolutely amazing. I originally only had a car loan with their bank. It is honestly because of Johnathon that I have moved my safety deposit box to their bank and location. Then he helped me open a savings account. I then had the pleasure of dealing with Angelica as she helped me open a checking account. I am slowly moving over my accounts from Mountain America FCU to their bank. Their staff is knowledgeable and have great customer service skills most banks wish they had. Cant say enough good things about thier staff. I highly recommend their bank to everyone I know.
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April 2024 by Steven DeMayo
I have been banking at the sandy location for Years and this bank feels like home. SHAWN, JOHNATHAN, VANESSA, ANGELICA, JENNICA have been so incredibly awesome and I love walking in, talking to them and getting to know them over these years. I look forward to go to the BANK and do business.... Who knew that could be a thing. And security service has some killer programs just to put the cherry on top of the cake. Open an account at this location seriously go now. Why are you still sitting there reading this. Grap your keys, get in your car and go open an account at this location. GO GO GO. I plan on doing some laundry today and maybe grab some lunch, then after go do some banking so maybe I'll see you at the security service in Sandy. I better see you there. Seriously I better NO JOKE I BETTER.
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March 2024 by Cole Phillippi
This location has some of the kindest and most helpful staff I’ve worked with! Vanessa Rodriguez was amazing and helped me very quickly replace my accounts when my account information became compromised. Really appreciated her help, and the support from the rest of the staff! (Nearly all the staff jumped in to help get everything corrected quickly, it was amazing) Thank you Sandy SSFCU!
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January 2024 by Hannah V E brown
They are always so helpful and nice! They are really great people!!
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December 2023 by Shawn McCord
Probably the best kept secret at SSFCU. The Sandy location has always been professional and enjoyable. They have always had sound advice and solutions for my circumstances. From opening an CD for my daughter to solutions to personal financial difficulties. They have always had my best interest as their top priority. I am terrible with names, however, Shawn and his co-workers are the best to work with. Thanks for spelling your name right Shawn!
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November 2023 by Chad Sauer
I was beyond impressed with the degree of help that Angelica and Jonathon offered me for several technical transactions I needed to make. Their collective knowledge and excellent customer service was super appreciated. This branch is top notch!
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November 2023 by Kim H.
Poor customer care refuse to remove third party charges even after proving my account was placed on a freeze to prevent third party from taking money out of my account their answer was they have a signed contract with the third party company so they could not stop the payment I explained I was not receiving the service I was being charged for they said to contact the third party which I did 3 times then they could stop pmt that never did happen then my account was closed for fraud by ssfcu and this third party still able to charge me although my account was closed this went on for another 2 months after that .
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November 2023 by Benjamin Boardman
I found myself in a severe financial situation where my only options were either work out a loan situation with a family member or declare bankruptcy. After everything was figured out and processed, Shawn was able to secure a loan that took my $1150/mo payments leaving me with $20s before my variable expenses, down to $375/mo and able to save $300. Then entire staff (Shawn, Jonathan, Angelica, Vanessa & Jennica) were very kind, compassionate, and understanding of my situation, fighting for me to get a loan high enough to significantly improve my financial situation. They even went the extra mile to help me set up an estate loan to help improve my credit and assisted in transferring funds from my SSFCU checking to another credit union so I could completely pay off my credit cards. The staff at this branch are amazing, I can’t say enough good things about them. Thank you Sandy Branch!
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November 2023 by Sharon Dale Pellum
Security services took great care of me. Answered all my questions and concerns . Was super fast in getting what I asked for:)) Angelica was absolutely fantastic. Completely professional experience:))
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September 2023 by Parkcity ce
This is why I bank here! I came across an investment opportunity but had to move FAST to make it happen. There was no way for me to get to the bank in time, and I had to move money NOW! My branch had closed and I needed help, so I called the next closest branch. When I told them what I needed and who had helped me with my investments in the past, they informed me he now worked at that branch but was on vacation. I was hosed... but no, they reached out to him on his vacation to see what could be done. To shorten this, he and his coworkers got me what I needed and went WAY outside what any other bank would ever do to help out a member. To Jonathan and his people, you are the greatest, and I will be happy to bank here forever.
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September 2023 by Tiffany McDonald
I took a lunch today, specifically to deposit some money into my fiance's account. I always go to this branch when I do make a personal trip because it is the closest to my work place (9 miles). The teller (brunette) lady, asked for my ID and his name. She came back and couldn't find me, so she asked for my number. She came back and found me, and asked for his number. She came back for a 3rd time to tell me without his account number (which I told her I didn't have from the beginning), she can't deposit into his account and there are no notes. I explained that I have done this multiple times and she asked if this was my regular branch, as we transfer to each other on the app and are authorized. She told me she has been there for a year and has never personally seen me, asked me to identify who has helped me as if she is the Messiah of the CU and knows everyone. I am in customer service so this condescending behavior is disgusting. I can identify the tall cute girl with the long nails and tattoos, and the nice man that looks like the assistant manager. I asked if she is doubting me, and she was so condescending. Horrible
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September 2023 by Caitlyn Tubbs
I stopped into this branch today and set up a new savings account with the Assistant Manager Johnathan. The whole experience was wonderful, Johnathan was attentive and friendly and explained all of my options. With this level of customer service I will definitely be bringing the rest of my banking to this branch.
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August 2023 by Austin Isaac
Yet another banking institution that opens up accounts without your knowledge, charges you fees, and then charges off the account that can potentially impact your credit scores. Beware of bad business practices.
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June 2023 by Ari’s Space
Jennica helped us setup a joint account, she was very helpful! Knowledgeable, Friendly, relatable and got us taken care of quickly! Overall BEST experience I’ve ever had.Absolutely love her personality. Thanks Jennica!!
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June 2023 by danny king
Jennica helped me and my lady set up our joint account , I have NEVER an experienced such kindness from a bank worker . Feel like we made a new friend she’s so nice and helpful thanks a ton !