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November 2023 by Mike Gardner
Smith’s, always running behind and doing things wrong. Extremely tight aisles now, and additionally, now they want you to pay $0.75 for cash back. Lol
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September 2023 by Carrie Newman
Smiths Is My Go to grocery. They have good pricing and great workers
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September 2023 by Chia Pet
Roc has an excellent attitude and I really appreciate the professional and courteous service he provides at this location, rare to find these days
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September 2023 by Haley L.
I go there because it's close and I usually have a good experience. But their lines are always really long, they need to hire more cashiers. Self checkout is the worst self checkout I've ever used. And the cashiers/baggers over stuff their chincy bags. I always have to rebag my groceries, if I don't, the bags break. Twice we've had a jar of taco sauce and a jar of pickles splatter on our driveway from them over stuffing their cheap bags. When we've called and complained they don't do anything. They at least could tell us to come back in and they'll replace the broken items we just bought or tell us they'll give us our money back, but they don't do anything.
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August 2023 by Alex McDonald
This used to be a nice store, but Kroger has become too cheap to staff it. You have one person expected handle 6 self checkout registers and shockingly it causes slowdowns at the register.
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August 2023 by Kathryn Chong
I love this Smith's. They have great produce and we regularly check the app for coupons so we get discounts. Unfortunately, today I had to get balloons for a sick daughter. I waited for a half an hour while 2 different associates paged for help at the floral area. Also didn't ask me what color string I wanted and went ahead and picked one avoiding eye contact. I asked to change the color and she did. Seriously the customer service has gone downhill from where it was a year ago.
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August 2023 by John F.
Kroger has record profits and this store (1300 East) looks like it's going out of business. Empty shelves in the frozen foods, salads, and many other departments. Manager must have a new bonus program. Can't keep good help. Heard he cut employee hours. I've been shopping here for 15 years. It used to be a good store. Now, it's number 3 on my list. Deli counter is and has been a disaster. One poor girl has all the responsibility and zero help. Good luck getting sliced meat or cheese on a timely basis. Only 1 person in the deli and she's overwhelmed with also stocking the refrigerated foods to go, the premade sandwiches, and other foods. Try to go in for sliced meats and your backed up, sometimes for 20-30 minutes due to orders in front of you. I started going to the Draper store on 123rd, even though it's 2.5 miles further, and it's like a different company owns it.. Fully stocked, plenty of people in the deli and bakery. It actually looks like the manager cares about customers instead of his bonus bottom line.
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July 2023 by Layne Sackett
Great clean grocery store. Well organized and plenty of open registers so no wait. Self checkout associate was super helpful
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June 2023 by Michael Olsen
It's a Smiff's, not at all dissimilar to any of the others. The other East Sandy location on 9400 S Highland Drive is much, much more bougie. I'm equidistant to either but I chose this Smiff's because it has no controlled intersections. I don't care much for traffic. That being said, this place has the warmest beer cooler in the city, if not the state. It wouldn't surprise me if an independent grocery store beer cooler testing lab came back to report that this very cooler was the warmest grocery store beer cooler in the entire country. They know about it, they're just unwilling to spend what they need to to correct it. MY ADVICE: Buy beer here when you know you have 24 hours to get it drinkable yourself. Don't buy if it's going into a cooler filled with ice you also buy at this Smiff's. Otherwise, I'm happy with it.
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June 2023 by Eric Kennedy
Carts are always dirty! a lot of items are past their expiration date as well
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June 2023 by Adam Christiansen
A facelift doesn’t hide the trash they sell. It’s all processed packaged garbage- save for the sad looking produce section. I won’t be back.
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June 2023 by Pamela Anderson
I've been disappointed lately. They don't have any 70-75% lean grass fed hamburger. Don't have organic bacon. Ghee butter.
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April 2023 by Irma Bigler
Easily accessible for handicap parking, nice wide isles clean and orderly, well stocked, friendly employees, I like this store better than the one closest to me. Will probably shop here instead of the one by me.
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April 2023 by M.H Travelingshells
This is one of my favorite locations. It has a Starbucks!
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March 2023 by Eric K.
Worst customer service I have ever experienced was told by assistant manager. My concern may very well be a scam after being overcharged. Spent 32 minutes on hold asked to speak to store manager they were on vacation. It seems they've been on vacation for three weeks. Said they would call to discuss the incident never responded.