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August 2023 by Brandon Burgess
Wasted my time, showed up asked if they had a list of cars, they said no and they’d get me a sales man. I told the salesman what we were looking for and our price range, which wasn’t low at all. He tried selling me a 2014 Kia with 150,000 miles for 16,000. This Kelly blue books for 9,000-10,000 on the highest priced packages. I checked other lots there’s plenty of the exact same cars with less miles for 7,000 less. I just walked out and went to a different lot and bought the same car with less miles for 5,000 dollars less. Don’t waste your time.
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August 2023 by Jackie Davis
As soon as I walked into the dealer they hit me upside the head with a bat and set me on fire. Very bad service.
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May 2023 by Josep Rivera
The salespeople here are completely incompetent I talked to one yesterday at 7:00 p.m. Mike told him that I had my mechanic scheduled for the morning and that I was planning on purchasing a vehicle they had on the lot I take time out of my day schedule everything with the mechanic and show up right at 9:00 to grab the car just to be told that it's sold last night when I was on the phone with mike. Terrible terrible customer service never buy a car here if you can since when you show up after scheduling with them they'll sell it anyways
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March 2023 by Kinley Anne
Martin went above and beyond, he was super helpful and friendly and made my car buying experience less anxiety inducing!
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July 2022 by Tanner Sisson
The service department has told me they would call me back for the last 2 months. I've called to try and set up an appointment multiple times for a part that is under warranty. Disorganized and ridiculous.
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March 2022 by Abi Hansen
I went in to start shopping for a car. My first one buying on my own and they REFUSED to show me any cars until they pulled my credit score. So they wanted to ding my credit before even showing giving me a chance to look at a car??? Horrible customer service. Quite upsetting and I will never give this place any business.
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November 2021 by Wanda Syddall
The service department were very friendly and did a great job!
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November 2021 by Curtis Steele
They serviced my car. Arrived on time and kept me informed as to everything going in during the service
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August 2021 by Timothy O. Halstead
Excellent service. Carlos was very friendly and good at what he does.
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July 2021 by Stephanie Bolton
Larry H. Miller at Southtowne Auto Mall is fantastic. I had a great experience with them. I didn't feel pushed negatively at all. They tackled all of my questions and helped me get into the car that I wanted/needed. I highly recommend!
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March 2021 by anthony anthony
It was odd working with mr Dunn. I came into look at a van with trade in. He seem to want to help me but he came back with a quote for 28,000 when his own website said 9,000. I printed the pages off there website and give them to mr Dunn and his answer was oops let me fix that and came back with 18,000. When I told him he was still 100% off his own website I was confused and couldn’t pay double. At that point he was pretty rude to me. I would come back even with the over charged quote but because of mr Dunn I will not be back and I intended to tell everyone I know to do the same. I have never seen a salesman bring up another guy (Ben, a used car manager at west valley dodge) and tell me he spent all his time (10ish minutes) helping me get the best quote he could and how my trade in had a car fact so he was doing me a good deal and Ben would have to do the same hard work he did (10 minutes) to get me a deal.Ps. I was interested in knowing who Ben was so I called west valley dodge, they where very nice and also said that mr Dunn was pretty unprofessional. Long story short thanks mr Dunn, I when to west valley to see who Ben was. Him and especially mr Stetson was very helpful with selling me the same new 2021 van.The review is written in the correct store I think. I go to souttowneautomall.com and the van is still on the home page
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January 2021 by Sara Terry
Best place to buy a car! Especially at the Hyundai store. They have some new cards in! If you have not driven the palisade or the Genesis GV80 you should! Amazing amazing cars! I love them both. Go check them out!HYUNDAI SOUTHTOWNE!
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January 2021 by Joshua Moonstar
Ken Garff Hyundai, very friendly, very helpful! They helped us get the best financing possible, Jolyn finance director goes the extra mile. We definitely recommend.
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January 2021 by Ann Cummins
Best experience I've ever had buying a new car!!
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December 2020 by Carlos Solano
after one week my car have problem. misfire 5 , please don't buy from this dealership.