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November 2023 by Nerica Anderson
Alex Schneider is awesome to work with. We worked with him on our lease three years ago and just leased two new ones again. He got us a great deal and made it a smooth process.Dom Holeman is also awesome to work with on the lease and paperwork. He made things easy, clear and quick.Other members of Stockton 12 Honda that interacted with us were also courteous and helpful. This company is a great choice and if you want the best, ask for Alex and Dom.
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November 2023 by Garrett Perry
I had a fantastic experience at this dealership, largely thanks to the exceptional service provided by Markus. Despite not making a purchase, he was incredibly patient, helpful, and more than willing to work with my financial situation, creating a visit that was both positive and enjoyable. I will definitely consider purchasing from here in the future.
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November 2023 by Brian Durtschi
I went down to Stockton12 at my father's recommendation. I was happy with the level of honesty, transparency, and service. I dealt with multiple people, all of whom were great. They were Carlos, Travis, and Darin, along with Eric in finance.The price was great, there was no rigmarole with trying to change the promised price once I got down there. It was a clean, straightforward process.Others at the dealership were very pleasant and professional, from the people at the front desk to the general staff. I'd be happy to work with them again.
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October 2023 by Luke McKinnon
Stockton 12 is the best! This is our second car we purchased from them and they were amazing! We worked with Markus and this dude was awesome! He put up with all our questions and concerns, always making us feel welcome. Would highly recommend working with him as he took really good care of us! Thank you Stockton 12 and Markus for having amazing service and helping us find the perfect new car for our family!
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October 2023 by Ashley Spendlove
This is the second car that I have purchased at Stockton 12 Honda and I will keep going back! Justus and Eric took care of everything for me and helped me pick and purchase a beautiful new car. I was not excited about having to buy a new car after my previous car was totaled but Justus helped me find a great new replacement. Eric was very helpful with the financial side of things. I made the right decision going to Stockton 12 Honda again!
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October 2023 by jordan Salisbury
Carlos helped us pick out a new vehicle for my wife, and she couldn't be happier. He was kind and patient. And most of all, not a pushy guy. Very relaxed. It made the whole ordeal easy and pleasant. We will be coming back out here when we are ready to buy another vehicle.
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September 2023 by Sara Passalacqua
Alex Schneider contacted me after I made an inquiry online. I told him not to message me unless he had the exact make, model, and trim I wanted. Within a day, he let me know he had one and I came in that night. We got to a point that was a good deal for everyone. He was patient and kind throughout the process. He connected personally, while keeping in professional. Overall incredible experience, I’ll definitely be reaching out to Alex next time I need a Honda
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September 2023 by Nathanael R.
Recently went to get oil changed at 169k miles. Before starting we made sure that they knew that our transmission fluid was changed at 155k. We then get service recommendations that suggested a high priority transmission flush. FYI, transmission flushes are not done every 14k miles!!! When confronted about it they only said they wouldn't have charged us if we had approved the service. They recommend the maximum amount of services and hope that some gullible person accepts it!This is a very dishonest dealership and I would stay away. Used to be a customer but will no longer go back!! I would highly recommend staying away from this dealership.
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September 2023 by Shane Stewart
Love my new car! Love the service I received from Axel and the team at Stockton 12. From start to finish Axel was there ensuring my needs were met and ensuring everything was ready with the car. Axel has followed up after the sale to continue to make sure all the agreed upon services were cared for. I am grateful for his diligence even after the sale.
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September 2023 by Paul Ward
Originally we bought an Odyssey in 2002. Of the five times we took that car in for service had to take it back every time because car was not put back together properly, couldn't get it off the lot. We recently bought another Odyssey from the this dealership. Of the three times we had them work on it had to have them redo all the work every time. Finally gave up on them putting the license plates on correctly which they agreed to do. This time was a used car and there was a huge scratch they said they would take care of. Didn't get that right the first time. We live 25 minutes from the dealership so each time we have to go back takes an hour of our time. Love the Odyssey, hate the dealership. From 2002 to 2023 service is still awful. We have a two year service maintenance contract we won't use, since they couldn't get putting on license plates right don't expect them to do an oil change without damaging something on the car.
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September 2023 by Danielle Rudolph
Wonderful group of people working at Stockton 12. Steve was our salesman, very friendly and approachable. No pressure to buy, overall made it the process easy and enjoyable for us.I was also very impressed with the receptionist, Max. She is very sweet and helpful, answered all and any questions we had. Received excellent customer service every time we interacted.Overall, it was the best car buying experience I've had so far. Thank you and keep up the good work. We will definitely will be a return customer in the future!
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August 2023 by Zara K
By far the best car dealership experience at Stockton 12! Our salesman Carlos and sales manager Shoaib were very kind, knowledgeable and understanding! I am extremely happy to have been able to get into a brand new Honda Pilot! Everyone has been exceptional with customer service; between sales, finance and the service advisors! Definitely would recommend to my family and friends.
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August 2023 by Paul Hunt
I had an amazing experience at Stockton 12 Honda! From the moment I walked in, the Alex greeted me with a warm welcome and a genuine smile. The dealership was clean and organized.Faith who guided me through most of the sale was knowledgeable and patient, taking the time to understand my needs and preferences. They didn't pressure me at all very comfortable.The entire purchasing process was smooth and efficient, and I felt valued as a customer, and they went above and beyond to ensure I was satisfied with my purchase.After-sales service has been top-notch as well. They promptly addressed any questions I had and provided assistance whenever needed.Overall, I highly recommend Stockton 12 for anyone in search of a new car. Their exceptional customer service, vast inventory, and hassle-free buying process make them stand out from the rest. Thank you Faith, Alex and Eric!
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August 2023 by camilily x
Alex was awesome. He was honest, attentive, knowledgeable, and professional. No pressure. No hassles. No shady tricks. This has been the most stress free car buying experience I have ever had. Dom was really great as well. Would highly recommend buying a car from Alex.
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August 2023 by Jordan I.
Justus hall helped us today get in to a Honda si he was an incredible help and was incredible he spent more time then he needed to in order to make sure me and my friend were taken care of and genuinely cared about our experience